2019 Nissan Sentra

To Whom It May Concern, I am writing to formally report an ongoing and serious issue regarding the transmission in my Nissan vehicle and to request assistance from Nissan North America. This is my third Nissan Sentra Sport, and unfortunately, I have experienced the same transmission failure in all three vehicles, each occurring before the vehicle reached 100,000 miles. In the two previous vehicles, I replaced the transmission, only to have the same problem occur again. At this time, I am having the same transmission issue with my current vehicle, which I purchased in 2022. I recently took the car to an authorized Nissan dealer for routine maintenance. However, the mechanic informed me that they were unable to flush the transmission and advised against it, stating that they could not guarantee the transmission would continue to function afterward. The vehicle currently has approximately 88,000 miles, and the transmission is already failing. This is extremely concerning, especially because: The car is still under 100,000 miles, I have maintained the vehicle properly, I have not yet finished paying off the loan, and This has happened repeatedly with the same Nissan model. Below are the details of my current vehicle: Model: Nissan Sentra Sport Year Purchased: 2022 Mileage: Approximately 88,000 miles VIN: [XXX] As a loyal Nissan customer, I am requesting that Nissan Manufacturing provide explanation, resolution, and assistance regarding this repeated defect. I believe this represents a manufacturing issue rather than normal wear and tear. I respectfully ask Nissan to review my case and advise on next steps. I am requesting one or more of the following: A full inspection and diagnosis at Nissan’s expense, A transmission repair or replacement, Financial assistance or reimbursement, Or a goodwill settlement or alternative resolution. Please contact me as soon as possible so this issue can be resolved before the vehicle becomes completely inoperable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

I got this car from Rocky Mount dealership in 2020, I mentioned less than 30 days it drove funny, then less than 6 months the car had recall, which with everything going on in the pandemic it took a while to get the piece for the recall…again which i reported that the car drove funny less than 5 days of my purchase. Nothing… When the car was service for the recall, i mentioned it drove funny but no lights were on and nothing could be determined due to the recall fixed. Fast forward to now 4 years later the car shakes, jerks, slow to accelerate and the RPM is jumpy. As well as when you switch gears as I’m looking at 3-5k to get this fixed.

Just had transmission fluid changed, now car is jerking and has no response to acceleration pedal. With car in park and gas pedal pushed down the RPM's don't move. Losing power going up a small incline RPM's drop to 500 and speed drops from 55 to 30mph. No codes from scanning but check engine light is on. Nissan has no idea what is going on.

The transmission started slipping a few weeks ago and then last night it seemed like the car completely stopped working. The car didn’t shut off then but the rpm went all the way up to 6 and then there was a pop. My car then jumped and stopped moving. That was when it stopped in the middle of the road with oncoming traffic. It has done with multiple times in the past couple weeks. It has not been confirmed by a dealer. The check engine came on last night and I’m taking it to a Nissan dealer tomorrow. There has not been any other signs except the car had been juddering for the past couple weeks

The contact owns a 2019 Nissan Sentra. The contact stated while driving 25 MPH, the vehicle turned off and restarted independently. The check engine warning light was illuminated. The vehicle then started to stall. The vehicle was taken to the dealer and the dealer stated that the transmission had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 79,700.