2018 Nissan Sentra

The contact owns a 2018 Nissan Sentra. The contact stated that while operating the vehicle, the steering wheel became difficult to turn in both directions, with an audible beeping alarm activated. Additionally, the message "Malfunction" was displayed. The vehicle was restarted, and the failure was self-corrected. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 114,000.

When I connect an OBD 2 meter. It cannot read the powertrain and it’s not the first time that I haven’t been able to diagnosed the car. I’ve taken it to a dealership. I’ve been used scan tools from a dealership and mechanics shop. The powertrain isn’t readable it spiders when I drive as in like it feels like the transmission is skipping or going out. It stopped while I was driving by itself like the car brake, and then kept going like it was skipping a gear or had a hard time going to the next gear as well as when we were pulling into a driveway, the wheel on the passenger side went underneath the car like it was only attached by the upper control arm because the lower arm came out of the joint. I’m a driver side a tire is at an angle. The tire is about to fall off or the lower control arm is about to come out of socket impacts the safety of my children and myself when driving down the road is not safe or structurally stable to go down a highway even.

I heard what sounded like rocks under my car so I took it into Firestone to have them look at it and they let me know they could not even align it because the tie rod had to be replaced. Apparently this part controls your steering and you can potentially lose a wheel while you are driving down the highway. Now I am worried and I don't dare drive my vehicle any further than necessary right back over to Firestone to have them replace it on Monday. This is a safety concern because if I lose steering and the wheel comes off in that distance of even one mile anyone in the area of such a situation could get hurt. I actually don't have much money, but have no choice but to pay to have it done. I have continually maintained my vehicle. I have not hit any rocks that would have caused this issue either. I asked Joe at Firestone what would have caused the problem and he told me simple wear and tear. I only have 27,360 miles on my car. That makes no sense to me with such a small amount of mileage that the tie rod would have to be replaced to remain safe on the road.