2016 Nissan Sentra

Ref: NTB19-075 dated October 2019. Hello, I purchased this vehicle 08/03/2019. Less than one year later (April and October 2020), we had to take the vehicle to Nissan of Van Nuys, California for transmission service with only 58,596 miles. Today the vehicle has only 117.000 miles and my transmission is giving me problems again. The faulty transmission code is P17F4, which is considered a manufacturer defect according to NTB19-075, Nissan Service Bulletin Classification AT19-011. Basically, it seems that for this vehicle, the transmission breaks down every 58,000 miles. As mentioned, this is the third time it happens since we purchased the vehicle in 2019.

This incident occurs when driving between 65-75mph on the interstate. When there is a slight incline or hill that requires the transmission to downshift, it seems the transmission gets stuck trying to find the right gear and loses power. The transmission tries to shift gears a few times, which causes the vehicle to slow down to about 50-55mph. I then have to fully step on the accelerator to get the transmission to stop shifting and actually accelerate up the remainder of the hill. This nearly caused an accident as I was passing a slow vehicle up the hill. When my vehicle slowed down due to the transmission trying to continuously shift gears, a semi truck that was following too closely came dangerously close to rear ending me. I don't frequent the interstate, but this incident has happened a handful of times since I've owned this vehicle. I've adjusted my driving habits by trying to not accelerate up hills while going at those higher speeds. However, if it becomes necessary to accelerate to avoid a collision, I fear my vehicle will not accelerate properly.

I have been having this problem for years and no one has been able to tell me what is wrong or how I can fix it. My RPM’s will fluctuate rapidly and I am unable to accelerate and it feels jumpy. It stopped accelerating completely one time on the freeway. I was only able to get back up to 25mph, it was so scary. Luckily I was close to an exit and got off. Replaced mass air flow sensor and it started working normally for about a month. It has not completely stopped working since then but the RPM’s still fluctuate most days. I feel scared it will give out one day or cause me to crash. I have taken it to different mechanics as well as the Nissan dealership and they all say nothing seems wrong. They recommend a transmission drain and fill, which I have done. The problem still persists. I see this is a common issue with others as well. It needs to be addressed as it is extremely scary and puts peoples lives at risk.

Transmission was failing without any check engine light on-> right passenger side tire would skid before transmission was replaced -> new transmission replaced still has issues shifting at times. Inspection was done by Nissan 104th in Northglenn.( sends out a threat to public by transmission not shifting gears properly to move or get out of way of other cars going faster speeds) Seat belt restraint system-> dashboard displays little person but when shifting from P to D and going above 40 the seatbelt icon doesn’t blink or make any sound just is stuck on until seatbelt is put in then it goes away( this displays a safety concern for self and others)

I read all of the 214 complaints by consumers who have had the same scary incident occur to them. I have completed all of my recalls and for the life of the vehicle I have had the maintenance plan. The car has been well taken car of. After reading the complaints, I also have had an incident where the vehicles RPM's increased for no reason almost causing me to hit another vehicle in front of me and I quickly swerved to miss the vehicle. Then as quick as this happened the car just slowed down to a complete stop. I tried putting my foot on the accelerator and the vehicle would not move. I then pressed the accelerator all the way down to the floor of the vehicle. Nothing. This halting stop almost caused several vehicles to get in an accident. This is a serious problem and Nissan needs to rectify this horrible safety issue and fix all of our cars. I am going to talk to a lawyer. This is going to kill someone or cause serious harm to others.

The contact owns a 2016 Nissan Sentra. The contact stated while pressing the Push to Start button to start the vehicle, the vehicle failed to start. The contact stated that a message indicating that the vehicle could not read the key fob was displayed; however, the key fob was in her pocket. The vehicle was towed to the dealer, who informed the contact that the battery and the key fob battery were in good condition. The dealer replaced an unknown fuse, and the vehicle restarted; however, the failure recurred two weeks later. The vehicle was towed to the dealer, where an unknown fuse was replaced; however, the failure recurred the following day. The vehicle was towed to the dealer, where it was diagnosed that an unknown wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

While driving my car on the turnpike in [XXX] , my Sentra began surging with RPMs jumping higher then lower. Decelerating with heavy traffic around and behind me. Exited at the first opportunity. Car began to lunge forward and decelerate again. Car began making grinding noises. Able to slowly get car to my house before it stopped driving all together. Difficulty placing car into drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)