2007 Nissan Sentra

MY VEHICLE WAS IN A CAR ACCIDENT 4-2-2015. MERCURY INSURANCE LISA OPENSHAW FAILED TO INVESTIGATE THE UNDERBODY OF THE CAR IN THE REAR. SHOCKS WERE BENT INWARDS IN THE REAR AND NEVER REPAIRED BY MERCURY. I HAD THE SHOCKS REPAIRED. ALONG WITH THE ESTIMATES OF REPAIR LISA OPENSHAW THREATENED ME BY STATING THAT MERCURY PAID FOR REPAIRS TWICE DUPLICATING LABOR ON SAME MATTERS. SHE TRIED TO SAY THE DAMAGES ON THE INSIDE DID NOT MATTER AND DAMAGES ON THE OUTSIDE WAS ALL THAT MATTERED. SHE ALSO TRIED TO VIOLATE THE LAW TO SAY I COULD NOT USE MY OWN REPAIR FACILITIES. THE DAMAGES TOTAL ENOUGH TO TOTAL THE CAR AND MY VEHICLE WAS PLACED AT RISK COMPROMISING MY SAFETY WHILE DAILY DRIVING. I SENT A COMPLAINT REGARDING THE NEGLIGENCE OF MY CAR NOT BEING RIGHTFULLY TOTALED. ATTACHED ARE ALL DOCUMENTS FOR REVIEW. I HAVE CC'D RICARDO LARA , THE CALIFORNIA INSURANCE COMMISSIONER REGARDING THIS MATTER ASKING THAT HE RESPOND TO ME ASAP REGARDING THE SERIOUS URGENCY OF THE MATTER SINCE IT HAS BEEN LITERALLY 5 YEARS. ACCORDING TO THE RECENT LETTER BY COMMISSIONER RICARDO LARA, ALL CLAIMS ARE TO BE PAID TO INCLUDE CAR DAMAGES WITH NO DISHONESTY AND NEGLIGENCE. I AM REQUESTING THAT MY CAR BE TOTALED IN FULL AS AT THE TIME OF THE CAR ACCIDENT , THE VALUE WAS $ 9500 PLUS TAX AND LICENSE FOR REPLACEMENT VALUE. ONCE THE CAR IS TOTALED, MERCURY INSURANCE MAY UPDATE STATE FARM INSURANCE, THE DEFENDANT'S INSURANCE COMPANY.*DT*JB*DT CONSUMER STATED TEARED DOWN OF THE VEHICLE WAS COMPLETED ON 06/10/15.*JB

SOMETIME IN APRIL 2019 ALL OF A SUDDEN ALL THE BUTTONS SWITCHES IN THE STEERING WHEEL INCLUDING CRUISE CONTROL; RADIO VOLUME RADIO STATIONS; THE HORN ALL STOPPED WORKING WITHOUT NOTICE, ALSO THE AIR BAG LIGHT BEGAN FLASHING. I ASKED THE MECHANIC ABOUT THAT AND HE SAID LOT IF NISSANS HAVE THAT PROBLEM. HE SAID I MIGHT NEED TO GET THE COMBINATION SWITCH?

STALLS WHEN COMING TO A STOP. IN THE MORNING, ABOUT 3 MILES DOWN THE ROAD, AS SOON I COME TO A COMPLETE STOP AT A LIGHT THE CAR SHUTS OFF. RPMS DROP AND JUST SHUTS OFF. PUT IN PARK AND STARTS BACK UP. NO CHECK ENGINE LIGHTS NO CODES. THIS HAS HAPPENED 5 TIMES. ALSO NOW WHEN PARKING FACE DOWN ON HILL CAR WILL SPUTTER AND STALL. AGAIN, NO CHECK ENGINE AND NO CODES

ON MAY 10, 2015 AT APPROXIMATELY 3:15 PM, I WAS DRIVING EASTBOUND ON JOHN HANSON HIGHWAY WHEN SUDDENLY MY HOOD COME UNLATCHED AND SMASHED INTO MY WINDSHIELD CAUSE THE GLASS TO SHATTERED WHILE I WAS DRIVING CAUSING ME TO TRY AND MOVE OVER TO THE SHOULDER LANE BECAUSE OF LOSS VISIBILITY WHILE SHARDS OF GLASS WAS ALL OVER ME. I CONTACTED MY ROADSIDE ASSISTANCE THROUGH STATEFARM AND HAD THE VEHICLE TOWED. AFTER THE VEHICLE WAS TAKEN TO THE REPAIR SHOP THEY TOLD ME THAT STATEFARM WILL NOT REPAIR MY CAR IN ITS ENTIRETY BECAUSE THE ROOT CAUSE OF THE LATCH BREAKING CAUSING DAMAGE TO MY WINDSHIELD, HOOD, AND ROOF, WAS DUE TO EXTENSIVE CORROSION TO MY CORE SUPPORT. I CONTACTED NISSAN AND THEY STATED THAT THERE WAS NO RECALL FOR MY VEHICLE AND THAT THEY COULD NOT FIX IT; HOWEVER, THE SEVERITY OF THE INCIDENT COULD HAVE CAUSED ME TO HAVE BEEN IN MY TERRIBLE ACCIDENT. NEVERTHELESS, THE RUSTED AND CORRODED CORE SUPPORT WAS NO CAUSE ON MINE AND I AM REQUESTED ASSISTANCE WITH THIS MATTER. I DO NOT LIVE IN A FLOOD ZONE. I PURCHASED MY VEHICLE BRAND NEW FROM THE NISSAN DEALER IN JANUARY 2007. PLEASE HELP ME RESOLVE THIS IMPERATIVE MATTER. THANKS IN ADVANCE FOR YOUR ASSISTANCE.

I TOOK MY CAR IN TO BE SERVICE AND THEY DID NOT SERVICE IT. SO I STOP PAYMENT ON THE CHECK AND THEY FILE A COMPLAINT AGAINST ME WITH THE STATE ATTORNEY OFFICE THEY TOLD ME IT WOULD TAKE ABOUT TWO HOURS TO SERVICE MY CAR AND THEY DID NOT SERVICE IT AT ALL THEY HAD CHARGE ME OVER THREE HUNDREDS DOLLARS. THE CASE # 27671367. I WON MY CASE. NOW I RECEIVED THIS RECALL NOTICE FROM YOU ALL AND I REALLY APPRECIATE IT. BUT I HAVE LOST FAITH IN THERE SERVICE, BUT I AM GOING TO TAKE IT BACK TO THE BILL SEIDLES NISSAN THE DEALER WHERE I GOT IT FROM. I LET THEM KNOW HOW DISAPPOINTED I WAS WITH THERE SERVICE. I AM DOUBTFUL ABOUT THERE SERVICE. THANK YOU ALL SO MUCH FOR LOOKING OUT FOR ALL OF US WHO DRIVE. *TR