2025 Nissan Rogue

YES. 9/4/2026 I WENT TO GET IN THE VEHICLE THAT WAS IN MY DRIVEWAY AND NOTICED THE BACK GLASS WAS SHATTERED I ATTEMPTED TO SEARCH THE CAR FOR BASEBALLS OR ROCKS NO EVIDENCE OF FOUL PLAY WAS FOUND AND WHEN I SHUT THE DOOR WHEN EXITING THE VEHICLE THE WHOLE BACK GLASS CAVED IN. I WAS TOLD THE ROGUE HAS A DEFECTIVE BACK GLASS AND I AM THANKFUL I WAS NOT GOING DOWN THE HWY AT 70 MPH W MY CHILDREN IN THE BACK SEAT AS THIS COULD BE DANGEROUS. IT SAID HIGH TEMPS CAN BURST THE GLASS AND IT WAS 100 DEGREES THE DAY THE GLASS SHATTERED BUT WE OWN OTHER VEHICLES THAT WITHHELD THAT TYPE OF TEMP. I DONT THINK THIS IS FAIR I HAD TO PAY OUT OF POCKET TO REPLACE THE GLASS WHEN MY VEHICLE IS UNDER MANUFACTURS WARRANTY ONLY HAVING 20K MILES ON THE VEHICLE IM A VERY DISSATISFIED CUSTOMER W NISSAN.

The contact owns a 2025 Nissan Rogue. The contact stated that while driving 55 MPH, the rear windshield exploded without impact. The contact stated that there was no injury sustained but there was broken glass on the hands. Medical attention was not needed. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the insurance company. No additional assistance was provided. The failure mileage was approximately 35,804.

The contact owns a 2025 Nissan Rogue. While the contact’s wife was driving the vehicle at an undisclosed speed with the rear defroster engaged, there was a loud banging sound coming from the vehicle, and the liftgate glass shattered. The rear glass was not impacted by an object to cause the glass to shatter. The vehicle was taken to the local dealer; however, the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 13,000.

The contact owns a 2025 Nissan Rogue. The contact stated that upon starting the vehicle and turning on the air conditioner, a loud abnormal sound was heard, and the rear windshield independently fractured. The contact stated that the failure occurred during extremely hot outside temperatures. The vehicle was taken to a local dealer, where the rear windshield was replaced. However, the contact stated that the vehicle was unsafe to drive and expressed relief that the grandchildren were not occupying the rear seats during the incident. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 13,000.

The rear hatch window in my 2025 nissan rogue rock creek with 13,500 miles spontaneously exploded out while parked. This could have caused significant injury and or damage to another person or vehicle. The entire rear window shattered. The glass could have cut someone if the vehicle was occupied when it happened. I've had to file a insurance claim which has cost me my deductible. The dealership acted like they had no clue about this being an issue and has not helped in any way to repair or offer options. So now it comes out of my pocket.

The contact rented a 2025 Nissan Rogue. The contact stated that after parking and turning off the vehicle, the contact exited the vehicle and closed the front driver’s side door and the rear hatch door glass suddenly imploded and shattered causing shards of glass to project into the rear seat of the vehicle. The contact stated that the glass was not impacted to cause the failure. The manufacturer and rental company was not yet contacted regarding the failure. The failure mileage was 42,115.

Dear Nissan Consumer Affairs, I am writing to formally report a serious safety issue involving my Nissan vehicle and to request full reimbursement for the repair costs I incurred as a result. On [XXX], I discovered that the rear window of my vehicle had unexpectedly shattered without any collision, impact, vandalism, or other outside force. The glass remained in place initially despite being shattered. However, when I closed the vehicle door under normal conditions, the entire rear window collapsed and fell inward. The force of simply closing the door should not cause a properly functioning rear window to fail. At no time was the vehicle involved in an accident, struck by debris, or subjected to any unusual conditions that would explain the damage. The spontaneous shattering and subsequent collapse of the glass strongly suggest a defect in the window, its installation, or another manufacturing-related issue. This incident created a significant safety hazard and could have resulted in injury to passengers. Vehicle glass is expected to withstand ordinary use, including the routine opening and closing of vehicle doors. Because this failure occurred through no fault of my own, I do not believe I should be responsible for the cost of repairs. Vehicle Information: Year: 2025 Model: Nissan Rogue VIN: [XXX] Mileage: 14,769 I respectfully request that Nissan investigate this matter and provide full reimbursement for all repair and replacement costs that will be associated with this failure. I have photographs of the shattered glass, repair documentation, and receipts available for review. I would appreciate a written response within 14 business days outlining Nissan’s position and the next steps toward resolving this matter. Thank you for your prompt attention to this serious safety concern. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)