2025 Nissan Rogue

I was driving in Chatham, IL at 40 mph when I heard a loud pop, like a balloon burst, then crinkling noises. The panoramic sunroof had exploded & shattered for no known reason. Numerous tiny shards of glass rained down on the backseat, which could have caused injuries if anyone were sitting in the rear seat. I was not traveling under any trees or building, it was not raining at the time, I did not hit a bump. There were no warning lamps, messages or other symptoms of the problem prior. I already had an appt at the Nissan dealership for another reason & reported it to them & to State Farm Insurance, agent [XXX] . The sunroof & track was replaced and the roof re-painted by Schultz Collision Center in Springfield IL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2025 Nissan Rouge Rock Creek in March. Yesterday I got in my car, shut the door and the back door window shatters. No reason what so ever. it was 70* the day before and got down to the 40s overnight. There was no damage on car prior, Its a new car. Great condition. I reported the problem to the dealer and they told me it would be $1000 to fix.they do not cover glass. I noticed online others are having the same issue going on with the 2025 rouge rock creek edition as well as other 2025 rouges. Safety is at risk to anyone in or around the car as the glass can shatter at any given moment. I contacted the dealer along with nissan corporate to put in a claim report. They are not covering the cost at this point.

I purchased a 2025 Nissan Rogue approximately two weeks ago. Three nights ago, when I left work, I opened the rear driver-side door to place my backpack inside. When I gently closed the door—without slamming it—the entire rear windshield shattered. The glass had no prior damage; I had been regularly using the rear hatch and back seat doors throughout the week with no issues. Safelite came to my home yesterday to replace the rear windshield, and during the appointment we discovered that the liftgate will not open. I attempted every method of opening it: the button on the dashboard, the key fob, the hands-free foot sensor, and even attempting to manually release it. Nothing worked. The technician advised me to take the vehicle to the dealership. Later that afternoon, I brought the vehicle to Wally’s Nissan in Hazleton, Pennsylvania. The technicians attempted the same methods I did, including trying to manually open and pry the liftgate. Despite this, the liftgate would not release, and the attempts to access it are resulting in damage to the interior of my brand-new vehicle. I am extremely unhappy with the situation and the condition in which my vehicle is being left. Based on what I have researched, it appears that a piece of shattered glass may be lodged in the latch mechanism, preventing the liftgate from opening. The dealership informed me that they do not know how to proceed and essentially sent me away without a resolution and just blaming the door actuator. At this time, I cannot have the rear windshield replaced because the liftgate cannot be opened. We are approaching winter weather, temperatures are dropping, and I commute an hour to work every day. I cannot be left with a vehicle I just purchased that has no functional liftgate and no rear window, with no guidance or support from the dealership. I am requesting immediate assistance and direction, as this situation is unacceptable. I should not be told “there is nothing we can do”

The sunroof on our car literally combusted on me and my wife while we were driving on the road. There was no sound of impact nor is there any sign of debris in our car. The glass simply shattered into our car spreading shards and micro glass all over the place. Again, there was no sign of debris in the car nor any sound of impact. This must be a defect especially since this seems to be particularly common with Nissan models