The contact owned a 2025 Nissan Rogue. The contact stated that while her daughter was driving at 65 MPH on an interstate, the vehicle was struck by a drunk driver at a high rate of speed approximately 75-80 MPH, causing a secondary collision with a semi-trailer. The back bumper was damaged, the rear window was shattered, the pas…
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The contact owned a 2025 Nissan Rogue. The contact stated that while her daughter was driving at 65 MPH on an interstate, the vehicle was struck by a drunk driver at a high rate of speed approximately 75-80 MPH, causing a secondary collision with a semi-trailer. The back bumper was damaged, the rear window was shattered, the passenger side was smashed in, driver's side door frame was separated from the body of the vehicle. The vehicle came to a complete stop in the middle of the interstate. Despite the catastrophic nature of the accident and the significant impact forces, none of the ten air bags deployed. The vehicle was towed to a tow yard. A police report was filed. The vehicle was rendered inoperable and was subsequently declared a total loss. The driver sustained minor soreness injuries and received medical attention via ambulance. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 12,100.
NHTSA ODI #11722212
Mileage unknown · Oct 30, 2025
Air Bags
Only a few weeks after purchasing my brand new vehicle, the airbag warning light appeared. When I brought it in February, I was told a part was on backorder for about 4-6 weeks and, quite concerningly, advised to “not hit anything” in the meantime. At that point, I was not made aware that this meant the airbag system was disable…
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Only a few weeks after purchasing my brand new vehicle, the airbag warning light appeared. When I brought it in February, I was told a part was on backorder for about 4-6 weeks and, quite concerningly, advised to “not hit anything” in the meantime. At that point, I was not made aware that this meant the airbag system was disabled and that the vehicle was unsafe to drive. For months — and through multiple service visits and oil changes — no one at the dealership informed me of the continued safety risk or provided updates unless I reached out myself. It was not until July, after repeatedly escalating the issue and emailing Service Manager Ryan Hernandez, that I was finally provided a loaner vehicle, upon my request. Even then, the experience was disorganized, impersonal, and dismissive, especially given the nature of the safety defect. While I understand that the airbag part is on national backorder and some delays are out of peoples control, the fact remains: I purchased a new vehicle that was unsafe from the start, and Nissan — both at the corporate and dealership levels — has failed to address the issue in a reasonable timeframe. As of October 27th, I have spoken with the general manager, Josh Ingrim, about this matter for the FIRST time, because I was told service employees and by previous management in the service department that they would be expediting my situation. It has been 10 months since I’ve bought my car with no clear eta on my car repair or a an attempt to make right of the situation. The manager claims to have been in contact with consumer affairs and fixed operations manager but have not heard back.
Nissan North America, Inc. (Nissan) is recalling certain 2023-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. Increased temperatures can break down the engine oil, which may cause the engine bearings to seize and become damaged, leading to engine failure.
Consequence & remedy
Consequence: Engine failure can cause a loss of drive power, increasing the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, inspect for diagnostic trouble codes, and test drive the vehicle, free of charge. The dealer may also inspect the oil pan for metal debris, and replace the engine if necessary. Repairs will be performed free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2 and R25E3. This recall expands previous NHTSA recall number 25V437. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. The gears in the electronic throttle body assembly may break.
Consequence & remedy
Consequence: Broken throttle body gears can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will reprogram the engine control module (ECM) software and inspect and replace the electronic throttle body assembly as necessary, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2, R25E3 and R25A9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. The gears in the electronic throttle body assembly may break.
Consequence: Broken throttle body gears can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will reprogram the engine control module (ECM) software and inspect and replace the electronic throttle body assembly as necessary, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2, R25E3 and R25A9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. The gears in the electronic throttle body assembly may break.
Consequence: Broken throttle body gears can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will reprogram the engine control module (ECM) software and inspect and replace the electronic throttle body assembly as necessary, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2, R25E3 and R25A9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Back Over Prevention
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗