2019 Nissan Rogue

The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.

The contact owns a 2019 Nissan Rogue. The contact stated while driving 10-15 MPH and approaching a stop sign, the vehicle inadvertently shut off. Additionally, the steering wheel and the brake pedal seized. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the VIN was not included. The failure mileage was unknown.

The contact owns a 2019 Nissan Rogue. The contact stated that while stopped at a traffic light, the vehicle lost motive power and restarted independently. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.

Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.

The Driver Seat moves back and forth when stopping or starting from a stopped position, turning a corner etc..this is a hazzard. This is a safety issue that Nissan should fix - They have indicated that the car is just out of warranty, so i will have to pay 1730.00 to have the seat track replaced. This should not be something the consumer should have to fix- it is a SAFETY HAZZARD