2015 Nissan Rogue

My issue was with the car’s CVT, specifically related to the torque converter (code P0744). I was driving on the highway, driving up hill on a busy interstate and my car suddenly and very noticeably decelerated/lost engine power such that even attempting to accelerate by pushing the pedal all the way to the floor would not allow me to recover my speed. This put me as well as drivers in my surrounding area at risk as cars and semis had to suddenly brake and began honking and attempting to pass. This could have easily caused a serious accident. The problem has been confirmed by the dealer and the recommendation was to replace the transmission and add a component to help prevent overheating for around $8,000. They admitted that this is a known issue and there have been lawsuits, yet no recalls have occurred. The dealer that confirmed the issue was a Nissan dealership and therefore I would assume qualifies as the manufacturer. There were no warning lamps, messages, or any symptom/indication of a problem prior to this occurrence; not even the manufacturer proactively reaching out to warn of the potential for this to occur based on others’ experiences with the CVT. Here is a link to the video provided of the inspection performed by the dealer https:// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Nissan Rogue. The contact stated while driving at an undisclosed speed, the vehicle hesitated and jerked before stalling. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000. The consumer stated that half of the cost of repair was initially going to be covered by the manufacturer but that was later denied by them. The vehicle exceeded the allotted time for reimbursement.

I was driving in 90°F weather for over an hour on the freeway, and it felt like my car's power cut out. This caused my vehicle to decelerate to 40mph while on a busy freeway, leading me to fear for my and others' safety. I turned the car off, waited for 15 minutes at the exit, and began moving again, only for the same issue to occur again. This time I stayed longer and decided not to push the car past 3k RPM, and made it home. The issue occurred once several months ago, and now it has happened twice on the same trip. There were no warning lamps, messages, or other symptoms before the power was cut off. I took the car to an independent service center, and they could not diagnose the problem.

The contact's son owns a 2015 Nissan Rogue. The contact stated that while his son was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate. No warning light was illuminated. The vehicle coasted off to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The mechanic related the failure to Technical Service Bulletin: 15-084 (CVT Judder); however, the vehicle was not covered under the TSB. The failure mileage was approximately 126,000.

The transmission failed. The vehicle is not in my possession anymore it was sold to Carmax in May 2023. My safety and safety of others was put at risk in my opinion. The car would randomly not accelerate, I would have to pull over and restart the car. This at times would help and I would have no problem moving forward. Often it would not help and I would continue to not be able to accelerate. On the highway pulling over to restart the car or not being able to accelerate is scary. The car would at times not start and needed time to rest it seemed before I could get it to start again. The vehicle was inspected by Nissan in Chicago, IL twice, first on 5/23/22 and second on 3/14/23. The reports are attached. On 5/23/22 Nissan found nothing to explain the issue I described of not being able to accelerate but they stated-possible transmission issues that had not failed yet. It had also been inspected by an independent dealer several times- with no findings. No warning lights came on until March 2023 which is when I brought it to Nissan the second time on 3/14/23 hoping the warning light would give them more information. They found many other things that needed to be worked on but no mention of transmission issues. The report is attached. The Batavia Mobil recommended the transmission being replaced after their inspection on 5/1/23 and that is attached.

2015 Nissan Rogue-Consumer would like Nissan to replace the faulty transmission for 100% of the cost as is being done with other Nissan owners with the same transmission model even if the consumer is outside of the extended warranty by 8 months but 20,000 miles under the mileage limit that was set by the lawsuit. Notice to submit claim attached.

The contact owns a 2015 Nissan Rogue. The contact stated that while driving at an undisclosed speed, she heard a whining sound located on the front passenger’s side of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was faulty. The dealer was notified of the failure and the contact was advised to speak with the manufacturer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,146.

The contact owns a 2015 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the ‘Service Vehicle Soon” warning light was illuminated. The vehicle was taking to Auto Zone where it was diagnosed as a transmission failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.