NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
99 reportsClear category filter18,500 miles · Mar 6, 2017
Air Bags
NHTSA RECALL 16V-244. WE TOOK OUR VEHICLE IN TO HAVE THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE REPROGRAMMED. SINCE THE REPROGRAMMING, THE OCS LIGHT HAS COME ON WHILE A PASSENGER IS IN THE SEAT. WE TOOK OUR VEHICLE BACK TO THE DEALERSHIP ON MARCH 3 2017 TO CORRECT THE PROBLEM. WE WERE TOLD NISSAN IS AWARE OF THE PROBLEM AND SUG…
Read full complaint
NHTSA RECALL 16V-244. WE TOOK OUR VEHICLE IN TO HAVE THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE REPROGRAMMED. SINCE THE REPROGRAMMING, THE OCS LIGHT HAS COME ON WHILE A PASSENGER IS IN THE SEAT. WE TOOK OUR VEHICLE BACK TO THE DEALERSHIP ON MARCH 3 2017 TO CORRECT THE PROBLEM. WE WERE TOLD NISSAN IS AWARE OF THE PROBLEM AND SUGGESTS TO LATCH THE BELT BEFORE STARTING THE VEHICLE. IF THE LIGHT COMES ON, RESTART THE VEHICLE TO TURN THE LIGHT OUT. NISSAN SAYS NO NEW CORRECTION AVAILABLE AT THIS TIME. THE DEALERSHIP SERVICE DEPARTMENT SAID NISSAN PROBABLY WILL NOT DO ANYTHING UNTIL THERE IS A SERIOUS ACCIDENT OR DEATH. THE SERVICE WRITER ALSO SAID THE PROBLEM IS IN THE LIGHT AND THAT THE AIR BAG WILL DEPLOY. WHY SHOULD CONSUMERS HAVE TO INITIATE A QUICK FIX BY BUCKLING SEAT BELTS BEFORE STARTING AND HAVING TO RESTART IF THE LIGHT DOES NOT GO OUT. HOW ARE CONSUMERS TO BELIEVE THAT MAYBE THE AIR BAG WILL DEPLOY. THIS IS A VERY SERIOUS SITUATION THAT NISSAN SEEMS UNWILLING TO RESOLVE LONG TURN.
NHTSA ODI #10958756
Mileage unknown · Feb 16, 2017
Air Bags
THE AIR BAG LIGHT ON MY DASH IS ON AND NISSAN REFUSES TO LOOK INTO WHY IT IS ON OR IF THERE IS A FAUTLY AIRBAG UNLESS I PAY THEM TO DIAGNOSE THE ISSUE AND THEN PAY THEM TO FIX THE ISSUE. THIS IS A SAFTEY CONCERN,
NHTSA ODI #10955005
15,600 miles · Jan 23, 2017
Air BagsSeat BeltsCrashInjury
I WAS INVOLVED IN A CAR ACCIDENT WITH $12,863 WORTH OF DAMAGED TO THE FRONT OF MY CAR. DRIVER AIR BAG DID NOT GO OFF..I HIT THE STERRING WHEEL SO HARD THAT I FRACTURED A RIB AND A SWOLLEN CHEST INSIDE AND OUT..ABOUT 8 MONTHS AFTER I BOUGHT IT THERE WAS A RECALL ON THE PASSENGER SIDE AIR BAG BUT I AM THINKING THAT THE DRIVER SIDE…
Read full complaint
I WAS INVOLVED IN A CAR ACCIDENT WITH $12,863 WORTH OF DAMAGED TO THE FRONT OF MY CAR. DRIVER AIR BAG DID NOT GO OFF..I HIT THE STERRING WHEEL SO HARD THAT I FRACTURED A RIB AND A SWOLLEN CHEST INSIDE AND OUT..ABOUT 8 MONTHS AFTER I BOUGHT IT THERE WAS A RECALL ON THE PASSENGER SIDE AIR BAG BUT I AM THINKING THAT THE DRIVER SIDE SHOULD BE CHECKED AS WELL. I WAS GOING THRU A GREEN LIGHT ON A CITY STREET AND A LADY RAN THE RED LIGHT COMING FROM THE OTHER WAY. I BRAKED AND LAID ON THE HORN WHEN I SAW HER COMING OUT AND SWERVED MY CAR BUT COULDN'T AVOID HER. FIRST IT WAS A NO FAULT BUT THEN SHE WAS PROVEN TO GO THRU THE RED LIGHT. LUCKY I HAD MY SEATBELT ON BUT THAT DIDN'T EVEN STOP ME FROM HITTING THE STEERING WHEEL HARD!!
NHTSA ODI #10947027
14,000 miles · Dec 29, 2016
Air Bags
BEGINNING IN JULY I BEGAN HAVING ISSUES WITH THE AIRBAG LIGHT IT WAS OFF WHEN IT SHOULD BE ON AND ON WHEN IT SHOULD BE OFF IT HAS BEEN TO THE DEALERSHIP ON MULTIPLE OCCASIONS AND MULTIPLE SOURCES HAVE LOOKED AT IT BUT CONTINUE TO BLAME MYSELF AND FAMILY. I HAVE PICTORIAL EVIDENCE TO SHOW PEOPLE SITTING IN THE SEAT IN THE AIRBAG …
Read full complaint
BEGINNING IN JULY I BEGAN HAVING ISSUES WITH THE AIRBAG LIGHT IT WAS OFF WHEN IT SHOULD BE ON AND ON WHEN IT SHOULD BE OFF IT HAS BEEN TO THE DEALERSHIP ON MULTIPLE OCCASIONS AND MULTIPLE SOURCES HAVE LOOKED AT IT BUT CONTINUE TO BLAME MYSELF AND FAMILY. I HAVE PICTORIAL EVIDENCE TO SHOW PEOPLE SITTING IN THE SEAT IN THE AIRBAG IS OFF AND PICTORIAL EVIDENCE SHOWING THAT THE AIRBAG SHOULD BE ON. IT'S BEEN "REPAIRED" MULTIPLE TIMES TO NO SUCCESS. *TR
NHTSA ODI #10938563
24,500 miles · Nov 4, 2016
Air Bags
PASSENGER AIR BAG LIGHT COMES ON EITHER WHILE DRIVING WITH PASSENGER IN FRONT SEAT. SHE IS 5'4" & 200LBS. I HAVE BROUGHT IT BACK TO THE DEALER 4 TIMES, & LAST TIME THEY HAD IT FOR 6 DAYS & COULD NOR REPLICATE THE PROBLEM. ON A 1500 MILE TRIP TO FL FROM MA, IT HAPPENED 4 TIMES, & ONCE WITH ME IN THE PASSENGER SEAT (I AM 5'6" & 2…
Read full complaint
PASSENGER AIR BAG LIGHT COMES ON EITHER WHILE DRIVING WITH PASSENGER IN FRONT SEAT. SHE IS 5'4" & 200LBS. I HAVE BROUGHT IT BACK TO THE DEALER 4 TIMES, & LAST TIME THEY HAD IT FOR 6 DAYS & COULD NOR REPLICATE THE PROBLEM. ON A 1500 MILE TRIP TO FL FROM MA, IT HAPPENED 4 TIMES, & ONCE WITH ME IN THE PASSENGER SEAT (I AM 5'6" & 260 LBS) DEALER WILL NOT REPLACE SENSORS OR COMPUTER UNTIL IT SEES THE ERROR. WHAT DO I DO DRIVE AN UNSAFE VEHICLE? I AM DUE TO RETURN TO MA THIS SUNDAY, DOES MY WIFE SIT IN THE REAR SEAT? THIS HAS HAPPENED AT LEAST 25 TIMES IN THE LAST 3 MONTHS. *TR
NHTSA ODI #10924242
13,000 miles · Sep 3, 2016
Air Bags
ALTHOUGH THIS ISSUE IS IDENTIFIED FOR CERTAIN 2015 ROGUES, MINE IS NOT AMONG THEM, HOWEVER I AM EXPERIENCING THE FOLLOWING: THE FRONT SEAT PASSENGER OCCUPANT CLASSIFICATION SYSTEM LIGHT IN THE DASH IS LIT UP WHETHER OR NOT AN OCCUPANT IS IN THE PASSENGER SEAT. IT STARTED TO COME ON INTERMITTENTLY WHEN THE SEAT WAS OCCUPIED AND…
Read full complaint
ALTHOUGH THIS ISSUE IS IDENTIFIED FOR CERTAIN 2015 ROGUES, MINE IS NOT AMONG THEM, HOWEVER I AM EXPERIENCING THE FOLLOWING: THE FRONT SEAT PASSENGER OCCUPANT CLASSIFICATION SYSTEM LIGHT IN THE DASH IS LIT UP WHETHER OR NOT AN OCCUPANT IS IN THE PASSENGER SEAT. IT STARTED TO COME ON INTERMITTENTLY WHEN THE SEAT WAS OCCUPIED AND EMPTY AND NOW IT STAYS ON CONTINUOUSLY ONCE THE ENGINE IS STARTED.
NHTSA ODI #10903414
11,000 miles · Aug 24, 2016
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2015 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 25 MPH, A SECOND VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED A FRACTURED NOSE AND FACIAL LACERATIONS, WHICH REQUIRED MEDICAL ATT…
Read full complaint
TL* THE CONTACT OWNED A 2015 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 25 MPH, A SECOND VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED A FRACTURED NOSE AND FACIAL LACERATIONS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *DSY SEE ODI 11039959.UPDATED 11/08/17 *BF *TR
NHTSA ODI #10898280
31,000 miles · Aug 15, 2016
Air Bags
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG LIGHT WOULD ILLUMINATE OFF AS IS NO ONE WAS SITTING IN THE SEAT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), BUT THE FAILURE RECURRED. THE M…
Read full complaint
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG LIGHT WOULD ILLUMINATE OFF AS IS NO ONE WAS SITTING IN THE SEAT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
NHTSA ODI #10896104
Mileage unknown · Jul 20, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 NISSAN ROGUE. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), THE AIR BAG WARNING LIGHT RANDOMLY ILLUMINATED. LATER, THE FAILURE PROGRESSED AND IT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA…
Read full complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 NISSAN ROGUE. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), THE AIR BAG WARNING LIGHT RANDOMLY ILLUMINATED. LATER, THE FAILURE PROGRESSED AND IT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10886083
Mileage unknown · Jun 22, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE DEALER WAS UNABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER AND THEY STATED IT WOULD TAKE 1.5 HOURS FOR THE REPAIR, BUT THEN CHAN…
Read full complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE DEALER WAS UNABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER AND THEY STATED IT WOULD TAKE 1.5 HOURS FOR THE REPAIR, BUT THEN CHANGED THEIR POSITION. THE CONTACT WAS UNABLE TO DETERMINE HOW LONG THE REPAIR WOULD TAKE AND IF THE DEALER HAD REPLACED THE PARTS. THE MANUFACTURER WAS TO BE NOTIFIED TO ENSURE THAT THE REPAIR WAS CORRECTLY REMEDIED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/14/16 *BF UPDATED 618/18*JB
NHTSA ODI #10875952
Official recalls
9Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Jan 21, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Consequence & remedy
Consequence: Corrosion in the electrical connector can result in power window/seat failure, all-wheel-drive warning light illumination, battery drainage, and electrical connector damage that increases the risk of a fire.
Remedy: Dealers will remove the harness tape and harness covering and replace both connectors and apply white lithium grease to the connectors as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B9.
Dec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Consequence & remedy
Consequence: If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Apr 15, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Consequence & remedy
Consequence: Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure. If this occurs, the support stays may break off, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the rear tailgate stays, free of charge. The recall began on November 18, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nov 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Rogue vehicles manufactured February 10, 2015, to May 13, 2015. In the affected vehicles, due to a problem with the shift selector knob, it may be possible to shift out of the "Park" position without depressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the shift selector can be moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and replace the shift selector knob, as necessary, free of charge. The recall began on January 15, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Jul 21, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Nissan Rogue vehicles manufactured June 9, 2015, to June 10, 2015, and 2015 Nissan Sentra and Versa Note vehicles manufactured June 5, 2015, to June 13, 2015. In the affected vehicles, the driver side front and rear doors may not fully latch. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence & remedy
Consequence: A door that does not fully latch may result in the door opening while the car is moving. The distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Remedy: Nissan will notify owners, and dealers will inspect the date, lot number, and cavity code on the left front and rear door latches, and replace them, as necessary, free of charge. The recall began on August 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Jun 12, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Rogue Select vehicles manufactured November 17, 2014, to December 12, 2014 and equipped with seventeen-inch wheels. The affected vehicles have incorrect tire size information on the tire labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Consequence & remedy
Consequence: The labels list the incorrect tire size. Installing tires of the incorrect size may increase the risk of a crash.
Remedy: Nissan will notify owners, and will send them new labels with the corrected information, free of charge. The recall began on June 22, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Jan 14, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Consequence & remedy
Consequence: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗