2014 Nissan Rogue

This issue is with my 2014 Nissan Rogue that fell under the manufacturer issued recall R21B9 (NHTSA Recall 22V-024). I understand that Nissan has now claimed that this recall has been resolved, but their resolution has NOT fixed the damage done to my car due to the recall. The R21B9 recall states ... "In affected vehicles, if water and salt collect in the driver's side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver's power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury." I brought my 2014 Nissan Rogue to a Nissan service center in April of '22 when I started smelling natural gas coming from my car. The service center diagnosed and confirmed that this natural gas smell was due to recall R21B9. The Nissan service center returned my car to me in October of '22 after the recall resolution was completed, however, my car is still smelling of natural gas, and I cannot continue to drive this car with my family breathing in this toxic odor smell. The Nissan service center returned my car and said the issue was "fixed" and there was nothing else they could do to my car to help with the smell. They did confirm that my car still smelled of natural gas. I opened a case through Nissan corporate and they referred me back to the Nissan service center. I got the car interior detailed and the engine cleaned; but it is still has a toxic odor smell. Nissan may have fixed the mechanical issue related to the recall, but the natural gas / toxic odor smell remains, and this is a health risk to me and my family. Again, Nissan confirmed this issue came from their recall.

The vehicle has a CVT issue that causes the error code P17F1. The vehicle has 143K plus mileage as a result Nissan doesn't was to fix it. The car stalls while in motion and has to be stopped and restarted presenting a huge safety concern. The sad part is Nissan knows about this quality issue and there was no recall to fix it. Now they are using the high mileage as the reason to not fix the problem. On 10/2/2022, while the following traffic, the car stalled and nearly cause a pill up if the driver behind me wasn't smart enough to divert quickly to another lane. Please I need help.

Water is entering the vehicle thru a body seam that is causing the wire harness to corrode. These vehicles have had this problem since they rolled off the assembly line and Nissan knows this. On November 14, 2014 Nissan put out this service bulletin detailing how to diagnose and fix the Rogue that was brought in for service due to the carpet being wet on the driver and/or front passenger floor. It seems that when the vehicle was assembled, some body seams were not sealed correctly or not at all. In my opinion this is why the wire harness is getting wet causing it to corrode. Instead of recalling the vehicle for the real issue of water getting into the vehicle and fixing that problem, they are recalling the vehicle for the problem the water is causing. In my opinion the water entering the vehicle is the cause of the recall and should be addressed appropiately and not just by inspecting the wire harness for corrosion and applying their bandaid to the solution. Below you will find information related to the service bulletin I am referring too. PUBLISHED DATE REFERENCE DESCRIPTION November 14, 2014 NTB14-105 Original bulletin published January 7, 2021 NTB14-105a APPLIED VEHICLES updated

The wiring seems faulty. The dash wiring is blinking, surging, and the vehicle won’t start at times. The starting issue is intermittent. Nissan acknowledged a recall on 2014-2016 Nissan Rogue for for having this wiring issue with these same symptoms. However, they are saying that this specific VIN does not have a recall for this wiring issue. Yet, all the symptoms are the same. They want $500 to even consider diagnostic testing rather than just checking for the same issue as all the others that are recalled for the same problem. This is a complete injustice that needs to be addressed.

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Nissan Rogue. The contact stated that the air bag warning light was illuminated. The vehicle had been taken to the dealer and repaired under NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was diagnosed and the dealer stated that the air bags were not replaced but that the software was reprogrammed. The contact was also informed that the passenger’s side air bags sensor needed to be replaced. The manufacturer was contacted but offered no assistance. The manufacturer stated that he needed to pay out-of-pocket for the repair. The failure mileage was 38,000.