2014 Nissan Rogue

FOR THE LAST 2 YEARS IN THE SUMMER WHEN THE TEMPERATURE REACHES OVER 85F OUTSIDE, MY AC STOPS WORKING AND BLOWS HOT AIR. WHEN THE OUTSIDE TEMPERATURE IS BELOW 85 IT WORKS PERFECTLY FINE. 2 YEARS MY HEATING ALSO WENT OUT IN THE DEAD OF WINTER AND ONLY BLEW OUT COLD AIR. TOOK IT TO THE DEALERSHIP AND THEY RESET THE COMPUTER WHICH SEEMS TO HAVE FIXED THAT PROBLEM. OVER THE LAST FEW DAYS MY AC/HEATING SYSTEM HAS MADE A RATTLING NOISE AND TODAY IT WENT COMPLETELY OUT. I TURN IT ON AND THE FAN DOESN'T BLOW HOT/COLD AIR. ACCORDING TO MULTIPLE ONLINE SEARCHES, THIS IS A KNOWN ISSUE WITH THE 2014-2017 ROGUES THAT NISSAN HAS YET TO ADDRESS OR ISSUE A RECALL ON. AND I WOULD HAVE TO REPLACE THE WHOLE SYSTEM THAT WILL COST WELL OVER $2000. I LIVE IN CHICAGO AND BEING WITHOUT WORKING HEAT IN THE WINTER IS A SERIOUS HAZARD. HOW MANY COMPLAINTS NEED TO BE MADE BEFORE THE MANUFACTURE TAKES IT SERIOUSLY

IN JUNE OF 2020 I NOTICED THE SMELL OF MOLD AND MILDEW IN MY CAR, BUT I COULD NOT FIGURE OUT WHERE IT WAS COMING FROM IN MY VEHICLE. THEN ONE SUNNY DAY IN JUNE I OPENED MY SUNROOF TO BE DOUSED WITH WATER THAT CAME POURING IN. I DID SOME INVESTIGATING AND DISCOVERED THAT THE DRAIN WAS CLOGGED, AND THUS THE BUILD UP OF WATER. I WATCHED A YOUTUBE VIDEO ON HOW TO CLEAR THE CLOG, AND DID MY BEST TO REMOVE THE BLOCKAGE. I THEN DISCOVERED THAT THERE WAS A POOL OF WATER BENEATH THE CARPET UNDER THE PASSENGER FRONT SEAT. I CALLED MY LOCAL NISSAN DEALER AND WAS INFORMED THAT THERE IS ALSO A REAR DRAIN, THAT MUST BE CLOGGED AS WELL. UNFORTUNATELY I COULD NOT FIND A WAY TO CLEAR THE REAR DRAIN ONLINE. I BROUGHT IT IN TO MY NISSAN'S SERVICE DEPARTMENT, AND ENDED PAYING $900.00 TO HAVE BOTH THE FRONT AND REAR DRAINS CLEARED PROPERLY. CLEARING THE REAR DRAIN IS ESPECIALLY LABOR INTENSIVE, AS THEY HAD TO REMOVE THE HEADLINER TO GET TO IT, SO THE LABOR IS LONG AND EXPENSIVE. NISSAN CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO, AS THE CAR IS PAST IT WARRANTY DATE. IF NOTHING TRULY CAN BE DONE, THEN I WOULD LIKE SOMEONE TO EXPLAIN TO ME WHY I AM RESPONSIBLE FOR WATER DAMAGE TO THE INTERIOR OF MY CAR, AND THE COST TO UNCLOG THE DRAINS. I HAVE MAINTAINED THIS NISSAN ROGUE WITH GREAT CARE AND THOROUGHLY AS RECOMMENDED BY NISSAN'S SERVICE MENU. THERE IS NO MENTION OF KEEPING THE DRAINS OF THE SUNROOF CLEAR AND THE SERVICE DEPARTMENT NEVER MENTIONED DOING ANYTHING ABOUT THEM. I WAS NEVER GIVEN ANY INDICATION OF HAVING TO MAINTAIN MY SUNROOF DRAINS IN ANYWAY. AT THE COST OF $900.00, THE DRAINS NOW CLEAR, BUT MY CAR STILL WATER STAINED AND SMELLING OF MOLD. PLEASE HELP ME UNDERSTAND HOW AND WHY THIS HAS HAPPENED, AS NO ONE ELSE IS WILLING OR ABLE TO DO SO, AND I AM LEFT COMPLETELY FRUSTRATED AND ANGERED BY THIS SITUATION.

WHEN I DRIVE LONGER THAN 30 MINS MY VEHICLE WILL START LOSING POWER. WHEN I STOP AT A REDLIGHT OR INTERSECTION AND BEGAN TO ACCELERATE AGAIN IT WILL NOT GO. IT WILL SLOWLY START ROLLING AND THEN IT WILL JERK AND THE RPMS START JUMPING AND THEN IT WILL JUST TAKE OFF. I HAVE BEEN ALMOST HIT NUMEROUS TIMES, BUT YESTERDAY I WAS ALMOST T BONED WITH MY DAUGHTER IN THE PASSENGER SEAT BECAUSE IT WOULDN'T ACCELERATE AT A REDLIGHT AND THE LIGHT CHANGED A CAR CAME THRU AND THANK GOD THEY GOT STOPPED BEFORE THEY HIT US!!!

TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE JERKED, SHOOK, AND VIBRATED. THE CONTACT STATED THAT TRANSMISSION FLUID NEEDED TO BE ADDED TO THE VEHICLE TWICE DAILY FOR THE TRANSMISSION TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED MARCH 2019. THE MANUFACTURER ASSISTED THE CONTACT WITH THE COST OF THE TRANSMISSION REPLACEMENT. THE TRANSMISSION WAS REPLACED BY AN UNKNOWN NISSAN DEALER HOWEVER, THE TRANSMISSION REPLACEMENT FAILED TO CORRECT OR PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

SEVERAL TIMES I HAVE HAD AN ISSUE WITH MY ROGUE NOT ACCELERATING AFTER I GET OFF THE HIGHWAY. EACH TIME I AM GETTING OFF THE HIGHWAY THAT HAS SPEEDS SET AT 75 MPH AND I AM STOPPED AT A RED LIGHT AND NEED TO EITHER TURN LEFT OR GO STRAIGHT. TODAY I HAD SEVERAL CARS BEHIND ME AND THE TRUCK BEHIND ME ASSUMED I WAS ACCELERATING AND ALMOST HIT MY REAR END WHEN HE NOTICED MY CAR WAS NOT ACCELERATING. THERE IS NO WARNING AND NO TIME TO THINK ABOUT TURNING ON HAZARDS TO LET OTHERS KNOW MY CAR IS LIMPING ALONG. THEN ABOUT 30 SECONDS LATER IT GOES BACK TO NORMAL AND STARTS DRIVING. I AM LEFT SHAKING BECAUSE I ALMOST CAUSED AN ACCIDENT WITH THE NON ACCELERATION.

MY CAR WILL OFTEN STALL AFTER PRESSING THE BRAKE. I WILL LOSE CONTROL OVER MY SPEED, MEANING IT WILL ACCELERATE NO MATTER HOW HARD I PRESS ON THE GAS. IT HAPPENS MOSTLY WHEN ON I'M ON THE HIGHWAY GOING OVER 60 MPH AND NEED TO BREAK. WHEN THE A/C IS ON IT SHAKES AS IF IT'S GOING TO SHUT OFF. IT HAS HAPPENED TOO MANY TIMES WHILE WITH MY CHILDREN IN THE CAR.

THE POWER OF THE CAR DECREASES WHEN DRIVEN FOR LONG PERIODS OF TIME OR WHEN DRIVING UPHILL CLIMBS DURING TRAVELING DISTANCES. WHEN THIS HAPPENS THE CAR REDUCES SPEED TO APPROXIMATELY 50 MPH. WHEN A DESTINATION IS REACHED AFTER A LONG PERIOD OF DRIVING IE;STOPLIGHT AT FREEWAY EXIT, CAR HAS NO POWER WHEN TRYING TO ACCELERATE. IT HAS HAPPENED SEVERAL TIME OVER THE PAST YEAR. LAST TIMES WERE 7/19 & 26/2020.

THE FACTORY-INSTALLED NAVIGATION SYSTEM HAS SEVERAL ISSUES THAT MAKE IT UNUSABLE. THESE ISSUES INCLUDE THE FOLLOWING: THE ENTIRE NAVIGATION SYSTEM WILL RANDOMLY RESTART SEVERAL TIMES WHILE USING IT, ERASING ALL TRIP DATA; THE SCREEN WILL FREEZE WHEN TRYING TO USE IT, MAKING IT IMPOSSIBLE TO CHANGE THE VOLUME, TURN OFF THE UNIT, OR DO ANYTHING. BROUGHT THE VEHICLE TO A NISSAN DEALERSHIP AND THEY DENIED THAT THE UNIT HAD ANY ISSUES. WHAT'S WORSE IS THAT THERE ARE NO AVAILABLE NAVIGATION OR SOFTWARE UPDATES FOR THE 2014 NISSAN ROUGE, AND NISSAN HAS NO INTENTIONS ON UPGRADING ANYTHING. THE NAVIGATION UPDATE SITE SAYS THERE ARE NO UPDATES AVAILABLE FOR THE 2014-15 NISSAN ROGUES, BUT THERE ARE SEVERAL UPDATES AVAILABLE FOR 2016 AND NEWER MODELS. THIS IS ABSOLUTELY UNACCEPTABLE, AND HAS CAUSED SEVERAL DISTRACTING ISSUES WHILE DRIVING OR TRYING TO NAVIGATE USING THE BUILT-IN NAVIGATION THAT I PAID A PREMIUM FOR. PLEASE INVESTIGATE THIS FURTHER. I'M NOT SURE WHAT ELSE TO DO. ALSO, PLEASE NOTE THAT THE "WHEN DID THIS HAPPEN?" DATE IS IRRELEVANT BECAUSE THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE CAR. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR SERVICE ABOUT 6 MONTHS AGO, AND THEY CONFIRMED THERE WAS NOTHING THEY WOULD DO TO FIX IT FOR ME.

TL* THE CONTACT CALLED ON BEHALF OF A FAMILY MEMBER WHO OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STARTED IDLING ROUGH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE TIMING CHAIN WAS NOT REPLACED HOWEVER, THE CAMSHAFT AND VARIABLE VALVE TIMING WAS REPLACED. THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,677.