NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
65 reportsClear category filter30,000 miles · Jul 19, 2020
Electrical SystemUnknown Or Other
THE FACTORY-INSTALLED NAVIGATION SYSTEM HAS SEVERAL ISSUES THAT MAKE IT UNUSABLE. THESE ISSUES INCLUDE THE FOLLOWING: THE ENTIRE NAVIGATION SYSTEM WILL RANDOMLY RESTART SEVERAL TIMES WHILE USING IT, ERASING ALL TRIP DATA; THE SCREEN WILL FREEZE WHEN TRYING TO USE IT, MAKING IT IMPOSSIBLE TO CHANGE THE VOLUME, TURN OFF THE UNIT, …
Read full complaint
THE FACTORY-INSTALLED NAVIGATION SYSTEM HAS SEVERAL ISSUES THAT MAKE IT UNUSABLE. THESE ISSUES INCLUDE THE FOLLOWING: THE ENTIRE NAVIGATION SYSTEM WILL RANDOMLY RESTART SEVERAL TIMES WHILE USING IT, ERASING ALL TRIP DATA; THE SCREEN WILL FREEZE WHEN TRYING TO USE IT, MAKING IT IMPOSSIBLE TO CHANGE THE VOLUME, TURN OFF THE UNIT, OR DO ANYTHING. BROUGHT THE VEHICLE TO A NISSAN DEALERSHIP AND THEY DENIED THAT THE UNIT HAD ANY ISSUES. WHAT'S WORSE IS THAT THERE ARE NO AVAILABLE NAVIGATION OR SOFTWARE UPDATES FOR THE 2014 NISSAN ROUGE, AND NISSAN HAS NO INTENTIONS ON UPGRADING ANYTHING. THE NAVIGATION UPDATE SITE SAYS THERE ARE NO UPDATES AVAILABLE FOR THE 2014-15 NISSAN ROGUES, BUT THERE ARE SEVERAL UPDATES AVAILABLE FOR 2016 AND NEWER MODELS. THIS IS ABSOLUTELY UNACCEPTABLE, AND HAS CAUSED SEVERAL DISTRACTING ISSUES WHILE DRIVING OR TRYING TO NAVIGATE USING THE BUILT-IN NAVIGATION THAT I PAID A PREMIUM FOR. PLEASE INVESTIGATE THIS FURTHER. I'M NOT SURE WHAT ELSE TO DO. ALSO, PLEASE NOTE THAT THE "WHEN DID THIS HAPPEN?" DATE IS IRRELEVANT BECAUSE THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE CAR. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR SERVICE ABOUT 6 MONTHS AGO, AND THEY CONFIRMED THERE WAS NOTHING THEY WOULD DO TO FIX IT FOR ME.
NHTSA ODI #11340232
101,000 miles · Jul 10, 2020
Unknown Or OtherInjury
WHILE DRIVING ON THE EXPRESSWAY ALL OF A SUDDEN GLASS IN MY SUNROOF JUST EXPLODED. MADE QUITE A NOISE AND STARTLED ME. THERE WERE NO TRUCKS IN FRONT OF ME AND NO OVER PASSES. THE GLASS BLEW OUT ALL OVER ME AND THE REST OF THE VEHICLE. WHEN CLEANING IT UP I COULD NOT FIND ANY EVIDENCE OF ANY THING THAT COULD HAVE HIT IT TO MAKE I…
Read full complaint
WHILE DRIVING ON THE EXPRESSWAY ALL OF A SUDDEN GLASS IN MY SUNROOF JUST EXPLODED. MADE QUITE A NOISE AND STARTLED ME. THERE WERE NO TRUCKS IN FRONT OF ME AND NO OVER PASSES. THE GLASS BLEW OUT ALL OVER ME AND THE REST OF THE VEHICLE. WHEN CLEANING IT UP I COULD NOT FIND ANY EVIDENCE OF ANY THING THAT COULD HAVE HIT IT TO MAKE IT SHATTER. I FEEL AS THOUGH I WAS VERY LUCKY IN THIS CASE AS I DID NOT GET ANY GLASS IN MY EYES AND JUST A VERY SMALL CUT ON MY HAND. I WAS DRIVING ON THE EXPRESSWAY AT THE SPEED LIMIT WHICH IS 70 MPH AND CONSIDER MYSELF VERY LUCKY THAT I WAS NOT INVOLVED IN AN ACCIDENT AS A RESULT OF IT. I CALLED NISSAN AND THEY PRETTY MUCH JUST BLEW ME OFF, I THINK THAT IF THIS IS SOMETHING THAT IS HAPPENING THAT SOMETHING SHOULD BE DONE TO CORRECT IT IMMEDIATELY.
NHTSA ODI #11338604
49,000 miles · Jul 9, 2020
Unknown Or Other
FRONT OVERHEAD CONSOLE FELL DOWN DURING DRIVING TO A STOP AT A CITY ROAD INTERSECTION. IT CAUSED QUITE A SHUDDER AND PARTIALLY BLOCKED VISIBILITY. OVERHEAD CONSOLE APPEAR TO BE NOT BOLTED ONTO THE ROOF BUT RATHER SECURED BY PLASTIC PINS, WHICH FAILED TO CAUSE THE INCIDENT. DEPENDING ON VEHICLE OPERATING CONDITIONS, INCIDENT LIKE…
Read full complaint
FRONT OVERHEAD CONSOLE FELL DOWN DURING DRIVING TO A STOP AT A CITY ROAD INTERSECTION. IT CAUSED QUITE A SHUDDER AND PARTIALLY BLOCKED VISIBILITY. OVERHEAD CONSOLE APPEAR TO BE NOT BOLTED ONTO THE ROOF BUT RATHER SECURED BY PLASTIC PINS, WHICH FAILED TO CAUSE THE INCIDENT. DEPENDING ON VEHICLE OPERATING CONDITIONS, INCIDENT LIKE THIS COULD CAUSE SERIOUS ACCIDENTS ENDANGERING DRIVER AND OTHERS.
NHTSA ODI #11338329
90,000 miles · Apr 1, 2020
Unknown Or Other
THE LIFTGATE ON THIS NISSAN ROGUE HAS CONTINUOUSLY FAILED TO REMAIN IN THE UP/OPEN POSITION. ONCE ACTIVATED IT RISES UP TO ALLOW ACCESS TO REAR BUT THEN ALMOST IMMEDIATELY DROPS 12 TO 15 INCHES THEREBY HITTING THE PERSON EITHER ON THE TOP OF THE HEAD OR IN THE FOREHEAD. IT TRULY IS A DANGEROUS SITUATION AND COULD CAUSE THE OWNER…
Read full complaint
THE LIFTGATE ON THIS NISSAN ROGUE HAS CONTINUOUSLY FAILED TO REMAIN IN THE UP/OPEN POSITION. ONCE ACTIVATED IT RISES UP TO ALLOW ACCESS TO REAR BUT THEN ALMOST IMMEDIATELY DROPS 12 TO 15 INCHES THEREBY HITTING THE PERSON EITHER ON THE TOP OF THE HEAD OR IN THE FOREHEAD. IT TRULY IS A DANGEROUS SITUATION AND COULD CAUSE THE OWNER TO BECOME UNCONSCIOUS. THIS HAPPENS WHENEVER THE VEHICLE IS PARKED OR OTHERWISE NOT MOVING.. WHILE THIS CONDITION HAS CAUSED A NHTSA RECALL NISSAN INDICATES THAT THIS VIN IS NOT IN THE RECALL AS THE VEHICLE WAS PRODUCED IN A FACTORY DIFFERENT FROM THE RECALL. YET THE PROBLEM WITH THIS VEHICLE IS IDENTICAL TO WHAT IS DESCRIBED IN THE RECALL. THE DEALERSHIP STATES THAT IT WILL COST BETWEEN $1500 AND $2000 TO REPAIR THE FAULTY STRUTS THAT ARE UNABLE TO KEEP THE LIFTGATE IN THE UP POSITION. THEY ARE TRYING TO PUT IF OFF AS "NORMAL WEAR AND TEAR."
NHTSA ODI #11319954
Mileage unknown · Jan 10, 2020
Electrical SystemPower TrainUnknown Or Other
BACK BOTTOM BRAKE LIGHTS HAS NOT WORKED IN A YEAR.NISSAN MECHANICS DID A ELECTRICAL DIAGNOSTIC AND CANNOT FIND THE PROBLEM.
NHTSA ODI #11298399
59,760 miles · Apr 21, 2019
StructureUnknown Or Other
UPON CLEANING MY 2014 ROGUE I NOTICED THAT MY DRIVER SIDE FLOOR WAS ALL WET ,THINKING I HAD SPILLED A COFFEE OR DRINK I DRIED THE RUG , AND THE FOLLOWING FEW DAYS AFTER LETTING IT DRY AFTER COMING HOME FROM THE STORE I BENT DOWN TO SEE IF IT WAS STILL DRY AND THE FLOOR WAS WET AGAIN THE PROBLEM STILL PERSISTS .I CAN'T SEEM TO G…
Read full complaint
UPON CLEANING MY 2014 ROGUE I NOTICED THAT MY DRIVER SIDE FLOOR WAS ALL WET ,THINKING I HAD SPILLED A COFFEE OR DRINK I DRIED THE RUG , AND THE FOLLOWING FEW DAYS AFTER LETTING IT DRY AFTER COMING HOME FROM THE STORE I BENT DOWN TO SEE IF IT WAS STILL DRY AND THE FLOOR WAS WET AGAIN THE PROBLEM STILL PERSISTS .I CAN'T SEEM TO GET IT TO STAY DRY, I PULLED THE RUG BACK AND NOTICED IT VERY WET
NHTSA ODI #11202767
15 miles · Feb 25, 2019
Unknown Or Other
CAR COMPUTER WAS HACKED BY WIRELESS CRIMINALS. HE HAS BEEN ABLE TO UPDATE MY COMPUTER, CAR CLOCK, MAKE MY DASHBOARD LIGHTS FLASH AFTER THE MESSAGE REAR VIEW CAMERA IS UNAVAILABLE DISPLAYS ON THE DASHBOARD. I BELIEVE THE CRIMINAL TARGETED MY VEHICLE WHILE PARKED AT A PUBLIC PLACE WHILE I WAS ATTENDING MY CHILDREN.
NHTSA ODI #11182227
75,000 miles · Feb 4, 2019
Unknown Or Other
I'VE BEEN HAVING ISSUES WITH WATER POOLING ON THE DRIVER'S SIDE CARPET. I BROUGHT MY VEHICLE IN FOR SERVICE ON 12/28/18 AND 12/31/08 TO HAVE THIS ISSUE LOOKED AT. THE TECHNICIANS SAID THERE WAS AN ISSUE WITH THE SUNROOF DRAIN TUBE: IT HAD A KINK IN IT. SO THEY REPLACED THAT. HOWEVER, AFTER THAT REPLACEMENT, I STILL HAVE A SIGNIF…
Read full complaint
I'VE BEEN HAVING ISSUES WITH WATER POOLING ON THE DRIVER'S SIDE CARPET. I BROUGHT MY VEHICLE IN FOR SERVICE ON 12/28/18 AND 12/31/08 TO HAVE THIS ISSUE LOOKED AT. THE TECHNICIANS SAID THERE WAS AN ISSUE WITH THE SUNROOF DRAIN TUBE: IT HAD A KINK IN IT. SO THEY REPLACED THAT. HOWEVER, AFTER THAT REPLACEMENT, I STILL HAVE A SIGNIFICANT AMOUNT OF WATER ON THE DRIVER'S SIDE CARPET. I'VE RESEARCHED ON ONLINE FORUMS FOR NISSAN OWNERS, AND THIS SESMS TO BE A KNOWN AND RECURRING ISSUE FOR '14 ROGUES.
NHTSA ODI #11174283
30,000 miles · Dec 20, 2018
Unknown Or Other
THE SHIFT LOCK DOES NOT RELEASE WHEN THE BRAKE IS PRESSED. I HAVE TO MANUALLY RELEASE THE SHIFT LOCK. REPLACED THE SELENOID TWICE. AND IT STILL DOES NOT LAST MORE THAN A WEEK WITHOUT BREAKING AGAIN. THIS HAPPENED AS SOON AS I BOUGHT THE CAR FROM A NISSAN DEALER WITHIN A WEEK.
NHTSA ODI #11162666
Mileage unknown · Dec 8, 2018
Unknown Or Other
THE TOUCH SCREEN ON MY 2014 ROGUE STOPPED WORKING DUE TO AN INTERNAL MALFUNCTION PER THE DEALER THIS SHOULD NOT BE HAPPENING ON A 4 YR, OLD CAR AND I SHOULDN'T HAVE TO PAY $4,000 PLUS DOLLARS TO REPLACE IT.
NHTSA ODI #11156981
Official recalls
10Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Jan 21, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Consequence & remedy
Consequence: Corrosion in the electrical connector can result in power window/seat failure, all-wheel-drive warning light illumination, battery drainage, and electrical connector damage that increases the risk of a fire.
Remedy: Dealers will remove the harness tape and harness covering and replace both connectors and apply white lithium grease to the connectors as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B9.
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Apr 15, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Consequence & remedy
Consequence: Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure. If this occurs, the support stays may break off, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the rear tailgate stays, free of charge. The recall began on November 18, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Mar 11, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Nissan Rogue vehicles manufactured July 25, 2013, to December 21, 2013, and February 1, 2014, to June 7, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will replace the fuel pump, free of charge. Remedy parts are currently unavailable. Owners were sent interim notices on May 9, 2016. Owners will receive a second notice when remedy parts become available. The recall is expected to begin on May 9, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Apr 3, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Nissan Rogue vehicles manufactured January 2, 2014, to June 4, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on May 26, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Jan 26, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2008-2013 Nissan Rogue vehicles manufactured March 7, 2007, to November 26, 2013, and 2014 Nissan Rogue Select vehicles manufactured September 23, 2013, to July 2, 2014. The affected vehicles may experience an electrical short in the harness connector due to a mixture of snow/water and salt seeping through the carpet on the driver side floor near the harness connector.
Consequence & remedy
Consequence: An electrical short can cause a vehicle fire.
Remedy: Nissan will notify owners, and dealers will inspect the kick panel wiring harness connector and will if necessary install a new harness connector and waterproof seal, free of charge. The recall began on February 26, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Jan 14, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Consequence & remedy
Consequence: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
May 2, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
Consequence & remedy
Consequence: If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Apr 28, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Rogue vehicles manufactured January 10, 2014, to January 17, 2014. In the affected vehicles, an incorrect bolt may have been used to connect the intermediate shaft to the upper steering assembly.
Consequence & remedy
Consequence: The incorrect bolts could loosen and fall out resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy: Nissan will notify owners and, dealers will inspect and repair all affected vehicles, free of charge. The recall began on June 2, 2014. Owners may contact Nissan at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration