2014 Nissan Rogue

The contact owns a 2014 Nissan Rogue. The contact stated while driving at various speeds, the vehicle shuddered and jerked with the accelerator pedal depressed. The vehicle stalled without warning. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

I HAVE A 2014 NISSAN ROGUE SELECT WITH 72,000 MILES. IT SHUDDERS/JERKS INTERMITTENTLY DURING IDLE AT DRIVE MODE EVEN WHEN AC AND FAN ARE OFF. I DO NOT KNOW EXACTLY HOW FAR I AM FROM TRANSMISSION FAILURE. EARLIER THE CAR HAD A CATASTROPHIC ENGINE FAILURE AT 38000 MILES AND IT WAS REPLACED UNDER THE NISSAN WARRANTY. TODAY I WENT FOR AN OIL CHANGE AND THEY FOUND THAT THE CV AXLE OF THE RIGHT FRONT IS DAMAGED AND NEEDS TO BE REPLACED.

WHILE DRIVING AT HIGHWAY SPEED, THE RPM WENT UP TO 4,000 AND THE VEHICLE WOULD NOT ACCELERATE. AT SLOWER SPEEDS, THERE IS A SHUDDER OR VIBRATION AND A LACK OF POWER/ACCELERATION. AN INSPECTION BY A TRANSMISSION SHOP INDICATED CVT TRANSMISSION FAILURE. RESEARCH INDICATES A LONG HISTORY OF NISSAN CVT PROBLEMS. THE COST TO REPAIR/REPLACE THE TRANSMISSION IS $4,000.

DAUGHTER WAS DRIVING HER 2014 ROGUE WITH 64,000 MILES ON IT TO COLLEGE OVER 800 MILES AWAY WHEN IT KEPT JOLTING AND CAUSING A RISE IN THE RPMS. CAR WOULD DECELERATE FROM 65 MPH TO 40 MPH WHILE GOING UP AND DOWN HILLS OR TRYING TO PASS SEMIS ON THE HIGHWAY. FINALLY HAD TO DRIVE 40 MPH TO THE NEAREST TOWN WITH A NISSAN DEALERSHIP AND LEAVE VEHICLE THERE AND GET A RENTAL CAR TO DRIVE THE REST OF THE WAY TO COLLEGE. NISSAN SERVICE DEPARTMENT CALLED AND SAID SHE NEEDS AN ENTIRELY NEW TRANSMISSION AT ONLY 64K MILES. THIS IS APPARENTLY A COMMON PROBLEM WITH NISSAN CVT TRANSMISSIONS, AND NOT JUST ON THE SENTRA AND VERSA. NISSAN SHOULD BE ASHAMED THAT THEY KNOW ABOUT THIS PROBLEM ACROSS THE BOARD YET HAVE FAILED TO RECALL AND/OR EXTEND THE WARRANTY ON ALL MODELS WITH THE SAME CVT TRANSMISSION ISSUES. MY DAUGHTER COULD HAVE BEEN KILLED. NOW WE ARE FORCED TO PAY $4200 TO REPLACE THE TRANSMISSION OR LEAVE HER STRANDED AT COLLEGE WITHOUT A VEHICLE.

THIS HAPPENED ON 3 OCCASIONS BEFORE I TOOK THE CAR IN TO THE DEALER FOR INSPECTION. WHILE DRIVING (TWICE ON THE FREEWAY AND ONCE ON SURFACE STREETS) THE THE CAR BEGAN TO ABRUPTLY LOOSE/DECREASE SPEED DESPITE MY ATTEMPT AT MAINTAINING SPEED BY ACCELERATING, THE CAR'S RPM METER BEGAN ACTING ERRATICALLY, AND THE ENGINE BEGAN MAKING A SOUND AS IF STRUGGLING. IN ALL CASES I HAD TO PUT ON MY HAZARDS, MOVE OVER/PULL OVER AND I HAD TO TURN THE CAR OFF IN HOPES THAT IT WOULD "RESET." WHEN I TOOK THE CAR TO THE NISSAN DEALER I WAS TOLD MY TRANSMISSION WAS OVERHEATING REPEATEDLY AND FAILING INTO A SAFE MODE. THEY SAID THIS WAS A KNOWN ISSUE WITH THE NISSAN CVT (ROGUES) AND REPLACING THE TRANSMISSION WOULDN'T SOLVE THE PROBLEM UNLESS A TRANSMISSION COOLER SYSTEM WAS ADDED TO FIX THE ISSUE. I WAS TOLD A TECHNICAL SERVICE BULLETIN EXISTED AS IT WAS A KNOWN PROBLEM BUT WE WERE NEVER MADE AWARE OF THIS SAFETY ISSUE. INSTEAD OF NISSAN PROACTIVELY LETTING CUSTOMERS KNOW THIS SO THAT WE COULD FIX IT OR ISSUE A RECALL TO PREVENT UNSAFE DRIVING CONDITIONS THEY JUST IGNORED IT. I WAS TOLD TO CONTACT NISSAN CONSUMER AFFAIRS WHICH I DID AND SPOKE WITH A WOMAN NAMED "LAURA" WHO AGREED TO PAY FOR A PORTION OF THE REPAIR (70%) BUT WOULD NOT SEND ANYTHING IN WRITING, GIVE ME HER LAST NAME OR DOCUMENT THAT THIS WAS A KNOWN PROBLEM AND SAFETY HAZARD. SHE STATED THAT THEY WERE AT NO OBLIGATION TO EITHER BE PROACTIVE OR COVER THE FULL COST OF THE ADDITIONAL COOLING SYSTEM AS THERE WAS NO RECALL IN PLACE.

CAR DROVE FINE THEN IN THE MIDDLE OF GOING THROUGH AN INTERSECTION THE VEHICLE STOPPED ACCELERATING AND CHECK ENGINE LIGHT CAME ON. CHECK CODE IT WAS P1778 FOR STEPPER MOTOR. VEHICLE ONLY HAS 87000 MILES ON IT. BROUGHT TO A TRANSMISSION STOP TO REPLACE THE VALVE BODY TO HAVE A NEW STEPPER MOTOR. HAD THE PART PUT IN TO FIND OUT THE WHOLE TRANSMISSION FAILED. WE COULD'VE BEEN KILLED IN THE BUSY INTERSECTION WITH THIS HAPPENING WITHOUT WARNING.

I PURCHASED THIS VEHICLE IN 2018 AND WITHIN A FEW WEEKS HAD ISSUES OF THE ENGINE LIGHT COMING ON, I BROUGHT IT BACK TO THE DEALER WHERE I PURCHASED IT THEY WERE UNABLE TO IDENTIFY THE ISSUE, I BROUGHT IT TO THE NISSAN DEALERSHIP THEY REPLACED A SENSOR BUT DID NOT BELIEVE IT WAS THE ISSUE, THE LIGHT WENT OFF AND ON A FEW TIMES, THE FORMAN OF THE SHOP WAS ON VACATION AND WAS GOING TO CHECK THE VEHICLE OUT WHEN BACK, THE ENGINE LIGHT WENT OUT AND REMAINED OUT SO HE NEVER LOOKED AT IT. ON OCTOBER 29TH MY ENGINE LIGHT CAME ON AND MY VEHICLE HAS QUICKLY BEGAN TO BUCK AND FEEL LIKE IT IS GOING TO STALL. SINCE PURCHASING THIS VEHICLE I HAVE HAD NOTHING BUT PROBLEMS FROM THE ENTIRE SEAL OF MY WINDSHIELD COMING OFF AND HAVING TO HAVE THE ENTIRE WINSHIELD REPLACED ONLY TO HAVE THE SEAL AROUND IT BEGIN TO COME OFF AGAIN WITHIN 2 MONTHS, MY TAILGATE HAS COMPLETELY DIED AND WILL NOT WORK ON MANUAL OR POWER, WATER LEAKS IN AND THE CARPETS GET WET. THIS VEHICLE HAS BEEN NOTHING BUT ONGOING ISSUES SINCE I PURCHASED IT.