2010 Nissan Rogue

I was driving the vehicle and stopped at a Sonic drive thru. I shifted the car into park and I began to hear a very loud creaking noise. When I shifted the car into drive, the car wouldn’t move. I called a Firestone mechanic and he concluded that it was the CV belt that is connected to the transmission. Regardless, only a transmission shop could handle this issue. I called CARMAX AUTO, and spoke with a JASON HEWITT. Mr Hewitt informed me that CarMax will have a tow truck come get the car. The following day, the car was towed by CarMax to Amaco for an official diagnostic. I was notified the following day that my vehicle had a damaged axle and appears to have been cause by a “car accident.” Mr Hewitt told me to file a claim in my insurance. I told Mr Hewitt that most likely the tow company damaged my axle. He stated he didnt know what exactly caused it but they will not be able to address the transmission issue until this axle and converter is paid for. Additionally, I’ve had the car for 14 months and 6 months into my lease agreement, the check engine light came and stayed on due the catalytic converter. The air and heat stopped working in September of 2023.

ALMOST SINCE I BOUGHT THE CAR, I FELT WHILE DRIVING THAT THE MOTOR WAS SHAKING AND I TOOK IT TO A MECHANIC THAT TOLD ME MUST BE THE AXLE, THEN I TOOK IT TO THE UNIVERSAL NISSAN IN ORLANDO, AND THEY TOLD ME THAT IT WAS NOTHING, AND THAT WAS NORMAL IN THE CVT,MOTORS. IT KEPT DOING IT AND I TOOK IT AGAIN TO SEE IF THERE WAS A RECALL, NOTHING WAS FOUND, NOW AFTER THE WARRANTY EXPIRED I TOOK IT FOR A OIL CHANGE AND THEY FOUND THAT THE RIGHT AXLE HAVE TO BE REPLACE ENTIRELY, SINCE THE OIL TRANSMISSION IS LEAKING FROM IT, AND THAT THE PART THAT HOLD THE MOTOR HAVE TO BE REPLACE TOO, SINCE THE BUSHING FELL APART AND IT IS DANGEROUS, I KNOW THERE ARE OTHERS WITH THE SAME PROBLEM AND NISSAN DOESN'T WANT TO FIX IT UNLESS A LOT OF MONEY IS PAID, THEY WERE JUST GIVING EXCUSES SO THE WARRANTY EXPIRED, SO NOW THEY WANT TO CHARGE A LOT. THIS SHOULD BE INCLUDED IN RECALLS.

STRAIGHT OUT THE LOT 13 MILES ON IT WHEN I PURCHASED IT. ABOUT 6 MONTHS AFTER I PURCHASED MY 2010 ROUGE, IT STARTED TO MAKE NOISES WHEN I WOULD GO OVER A DIP OR A SMALL BUMP ON THE ROAD (30,000 MILES OR SO). THE NOISE SOUNDS LIKE SOMETHING IS LOOSE. I TOOK IT IN 2-3 TIMES TO NISSAN THEY SAID THEY COULDN'T REPLICATE THE PROBLEM. IT ALSO STARTED MAKING A VIBRATING NOISE WHEN I WOULD BE IDLING AT A STOP SIGN OR TRAFFIC LIGHT. THE VIBRATING SOUND I WAS TOLD WAS DUE TO THE THROTTLE BEING DIRTY. I HAD THAT CLEANED AND A FEW MONTHS LATER IT STATED DOING AGAIN. MY ROUGE NOW HAS OVER 100,000 MILES ON IT AND IT IT STARTED LOOSING POWER AND IT IS NOT ACCELERATING ON THE HIGHWAY. I WAS ON MY WAY TO DALLAS AND MY ROUGE WOULDN'T SPEED UP, I WAS DRIVING LIKE 78 MPH AND THEN DECELERATES TO 55 MPH, THIS IS VERY DANGEROUS. THIS IS THE THIRD TIME THAT IT HAS HAPPENED, PRETTY SCARY STUFF. I HAD TO PULL OVER ON THE NEXT EXIT AND CHECK OUT MY CAR. ONCE I TRIED TO GET ON THE ROAD AGAIN MY CAR REFUSED TO MOVE IT WAS ACTING LIKE IT WAS GOING TO TURN OFF, SORT OFF LIKE WHEN YOU MAKE AN ABRUPT STOP AND IT JERKS. IT TOOK OF VERY SLOWLY AND THEN AFTER A FEW MINUTES IT WAS BACK TO NORMAL.

WHILE DRIVING DOWN THE ROAD I ALL OF A SUDDEN HEARD A LOUD SMASHING SOUND. THE CAR SEIZED UP AND THE WHEELS LOCKED. THANKFULLY I WAS NOT ON THE HIGHWAY OR I WOULD HAVE BEEN KILLED!! THE CAR WAS TOWED AND THE DIAGNOSES INDICATED THAT THE U JOINT HAD SHEARED OFF THE DRIVE SHAFT AND PULLED OUT THE SHIFTER CABLE. THE ENTIRE DRIVE SHAFT AND SHIFTER CABLE NEEDED TO REPLACED AT A COST OF 1400$. THE CAR WAS ONLY FOUR YEARS OLD AND IS REGULARLY MAINTAINED. IN FACT DURING THE MONTH OF JUNE THE CAR HAD BEEN TO INSKIP NISSAN FOR A OIL CHANGE AND MULTI POINT INSPECTION AND TO A LOCAL GARAGE FOR A STATE OF RI SAFETY AND EMISSIONS INSPECTION. *TR