NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
93 reports70,000 miles · Aug 11, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHEN THE FUEL TANK REACHED A QUARTER TANK AND THE VEHICLE WAS IN A DECLINE, THE VEHICLE SHUT DOWN. THE VEHICLE WAS COASTED TO THE BOTTOM OF THE DECLINE FROM WHERE THE CONTACT PROCEEDED TO PURCHASE FUEL AND FILLED THE TANK ABOVE A QUARTER OF THE TANK. THE DEALER WAS CONTACTED (COUGHLIN AU…
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHEN THE FUEL TANK REACHED A QUARTER TANK AND THE VEHICLE WAS IN A DECLINE, THE VEHICLE SHUT DOWN. THE VEHICLE WAS COASTED TO THE BOTTOM OF THE DECLINE FROM WHERE THE CONTACT PROCEEDED TO PURCHASE FUEL AND FILLED THE TANK ABOVE A QUARTER OF THE TANK. THE DEALER WAS CONTACTED (COUGHLIN AUTOMOTIVE IN NEWARK, OHIO) WHERE IT WAS DIAGNOSED THAT ONE OF THE FUEL SENSORS WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI #11014723
75,440 miles · Jul 17, 2017
Power Train
JERKING MOTION: SUDDEN TWITCHING AND OSCILLATING MOTION OF ACCELERATION AND DECELERATION. AFTER DRIVING NORMALLY FOR ABOUT 10~30 MINTS, IT HAPPENS AT ABOUT 2000 RPM ~ 2500 RMP ON UPHILL (WITH ACCELERATOR GENTRY PRESSED DOWN). IT STOPES WHEN I RELEASE THE ACCELERATOR, WHEN THE ENGINE COMES DOWN TO BELOW 2000 RPM. HTTPS://YOUTU.…
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JERKING MOTION: SUDDEN TWITCHING AND OSCILLATING MOTION OF ACCELERATION AND DECELERATION. AFTER DRIVING NORMALLY FOR ABOUT 10~30 MINTS, IT HAPPENS AT ABOUT 2000 RPM ~ 2500 RMP ON UPHILL (WITH ACCELERATOR GENTRY PRESSED DOWN). IT STOPES WHEN I RELEASE THE ACCELERATOR, WHEN THE ENGINE COMES DOWN TO BELOW 2000 RPM. HTTPS://YOUTU.BE/7VCLGUAUMOE
NHTSA ODI #11006031
92,000 miles · May 23, 2017
Structure
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT…
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY DEFECT AND WOULD NOT BE COVERED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
NHTSA ODI #10991207
39,200 miles · Apr 25, 2017
Unknown Or Other
DASH CRACK ON THE PASSENGER SIDE.
NHTSA ODI #10980547
40,000 miles · Mar 20, 2017
Structure
BROKEN DRIVER SIDE DOOR LOCK ACCUATOR CAUSED THE DOOR TO NOT OPEN. THE MECHANICAL DOOR LOCK SYSTEM MALFUNCTIONED RESULTING IN A DOOR THAT IS LOCKED AND WILL NOT UNLOCK TO OPEN. THIS IS A SAFETY HAZARD THAT WILL PREVENT SAFE EXIT IN THE EVENT OF AN EMERGENCY.
NHTSA ODI #10967204
71,000 miles · Aug 17, 2016
Power Train
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS UNAVA…
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10896493
60,000 miles · Jul 11, 2016
Electrical SystemEngineFuel/propulsion System
THOUGH MY VEHICLE WAS NOT SUBJECT TO A RECALL I HAD THE SAME ISSUE AS THE OTHER VEHICLES THAT HAD BEEN RECALLED. WITH 40 MILES LEFT TO GO, ACCORDING TO MY GAUGE, MY VEHICLE STALLED IN TRAFFIC, ON TWO DIFFERENT OCCASIONS, WHILE TURNING LEFT INTO GAS STATIONS. WHEN I PRESENTED THIS ISSUE TO A DEALER AND TO NISSAN AMERICA I WAS TOL…
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THOUGH MY VEHICLE WAS NOT SUBJECT TO A RECALL I HAD THE SAME ISSUE AS THE OTHER VEHICLES THAT HAD BEEN RECALLED. WITH 40 MILES LEFT TO GO, ACCORDING TO MY GAUGE, MY VEHICLE STALLED IN TRAFFIC, ON TWO DIFFERENT OCCASIONS, WHILE TURNING LEFT INTO GAS STATIONS. WHEN I PRESENTED THIS ISSUE TO A DEALER AND TO NISSAN AMERICA I WAS TOLD MY VEHICLE WAS NOT SUBJECT TO A RECALL, EVEN THOUGH IT WAS FOR THE SAME PROBLEM AND REQUIRED THE SAME REPAIR AS THE RECALLED VEHICLES. I WAS CHARGED OVER $300 FOR REPROGRAMMING MY COMPUTER.
NHTSA ODI #10884043
114,000 miles · Jun 28, 2016
Power Train
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION …
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
NHTSA ODI #10877094
86,000 miles · Jun 6, 2016
Power Train
OUR MINIVAN WAS STOPPED AT A LIGHT AND WOULDN'T ACCELERATE WHEN PRESSING THE GAS, IT HESITATED FOR A FEW SECONDS AND THEN JOLTED FORWARD, CAUSING THE VEHICLE BEHIND US TO DRIVE OFF ROAD TO AVOID A COLLISION.
NHTSA ODI #10872690
19,680 miles · May 9, 2016
Engine
THE VEHICLE HAS DEVELOPED A HESITATION FROM A STOP POSITION. WHEN YOU ARE STOPPED AT A TRAFFIC LIGHT AND TRY TO ACCELERATE, THE VEHICLE HESITATES. IT DOES NOT DO IT ALL THE TIME BUT IT IS GETTING MORE FREQUENT. I HAD THE VEHICLE BACK TO THE DEALERSHIP BEFORE THE WARRANTY RAN OUT. THEY SAID NOTHING WRONG. I HAVE ALSO TALKED TO NI…
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THE VEHICLE HAS DEVELOPED A HESITATION FROM A STOP POSITION. WHEN YOU ARE STOPPED AT A TRAFFIC LIGHT AND TRY TO ACCELERATE, THE VEHICLE HESITATES. IT DOES NOT DO IT ALL THE TIME BUT IT IS GETTING MORE FREQUENT. I HAD THE VEHICLE BACK TO THE DEALERSHIP BEFORE THE WARRANTY RAN OUT. THEY SAID NOTHING WRONG. I HAVE ALSO TALKED TO NISSAN CUSTOMER RELATIONS (MARK @ 615-725-7561) AND WAS ASSIGNED A CASE NUMBER (19100795). I FEEL LIKE THIS IS A SAFETY ISSUE WHICH SHOULD BE ADDRESSED BY NISSAN. I KNOW THERE IS A RECALL ABOUT THIS PROBLEM AND HILLS AND LOW GAS. I NEVER LET MY GAS TANK GET BELOW 1/2 TANK AND WHERE I LIVE AND DRIVE THERE ARE NO HILLS. I AM DOCUMENTING THIS ISSUE IN CASE AN ACCIDENT RESULTS, IN WHICH CASE NISSAN WILL HEAR ABOUT IT AGAIN.
NHTSA ODI #10863869
NHTSA investigations
1AQ12003 · Gwinnett Place Nissan / Quest Recall
Opened Oct 25, 2012 · Closed Dec 12, 2014
Status: closed (inferred from source dates) · Electrical System:software
NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.