2012 Nissan Quest

COMPLETE TRANSMISSION FAILURE RIGHT AFTER PASSING THE 60,000 MILE WARRANTY. THE VEHICLE JERKED AND THE CHECK ENGINE LIGHT CAME ONE. THE NISSAN DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. IT CAN'T BE REBUILT. THIS APPEARS TO BE A KNOWN PROBLEM ACROSS OTHER 2012 NISSAN QUESTS. OTHER CUSTOMERS HAVE COMPLAINED ABOUT THIS AS WELL. HTTP://WWW.LEMONLAWCASE.COM/PROBLEM-VEHICLES/NISSAN-CVT-PROBLEMS/ NISSAN SHOULD EXTEND THE WARRANTY FOR THE TRANSMISSION TO 100K MILES FOR ALL 2012 NISSAN QUESTS. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2012/TRANSMISSION/TRANSMISSION_FAILURE.SHTML

HELLO, MY NAME IS [XXX] . I BOUGHT A NISSAN QUEST 2012, AND I'VE HAD IT FOR ABOUT 2 OR 3 YEARS. WHEN I BOUGHT IT, THE SEATS WERE GOOD. OVERTIME, THE SEATS HAVE BECOME WORN OUT. THE HANDLE TO REST YOUR HAND HAS A RIP IN HALF. THE SEAT (DRIVER'S) IS ALSO BEING WORN. I'M NOT SURE IF THE LEATHER IS BAD QUALITY BECAUSE IT'S ONLY BEEN ABOUT 7 YEARS OF USE AND THE LEATHER IS BEING WORN OUT. ADDITIONALLY, THE BACK SEATS ARE IN GOOD CONDITION UNLIKE THE PASSENGER SEAT, WHICH IS BEGINNING TO MIRROR WHAT THE DRIVER'S LOOKS LIKE. I ONLY MENTION THIS BECAUSE I OWN OTHER CARS THAT ARE OLDER, AND I'VE HAD FOR A WHILE AND THE LEATHER ISN'T A PROBLEM. I WANTED TO KNOW IF THIS WAS A RECALL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STRUCK A UTILITY VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNINJURED AND DROVE HERSELF TO THE HOSPITAL FOR EXAMINATION. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

MULTIPLE TIMES GOT INTO THE VEHICLE (NO SPECIFIC TIME THIS WOULD OCCUR) AND ATTEMPTED TO START THE VEHICLE. THE VEHICLE WOULD START AS IT WAS IN THE PARK POSITION. WHEN THE VAN WOULD BE PLACED IN REVERSE IT WOULD ENGAGE AND BACKING UP WOULD OCCUR. ONCE THEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE WOULD THEN SHUTTER AND THEN STALL OUT. THIS DID OCCUR TWICE WHILE DRIVER WAS PULLING OUT, AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AFTER MULTIPLE ATTEMPTS THE VEHICLE WOULD FINALLY START. AFTER THE FIRST TWO TIMES THIS OCCURRED, WE STARTED DOCUMENTING THE AMOUNT OF FUEL IN THE VEHICLE AND EACH TIME THIS OCCURRED IT WAS ON OR BELOW A QUARTER OF A TANK OF GAS. SINCE KEEPING AT LEAST A 1/2 TANK OF FUEL, THE VEHICLE HAS NOT EXHIBITED THIS BEHAVIOR. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC TO BE LOOKED AT. AFTER ASSESSING THE VEHICLE BASED ON OUR DESCRIPTION, THE MECHANIC STATED THAT THE VEHICLE NEEDS TO BE TAKEN TO A NISSAN DEALER DUE TO BEING A TSB OUT ON THIS YEAR AND MODEL OF VEHICLE. PRIOR TO THIS ISSUE, THE VEHICLE WOULD SHUTTER AFTER BEING STOPPED IN DRIVE (STOP SIGN, PULLING OUT MOVING FORWARD, OR ACCELERATING UP A HILL). TESTING WAS DONE, AND CODE P0500 WAS LISTED. WE HAD THE MASS AIR FLOW SENSOR CHANGED, NEW BATTERY, AND UP /LOWER MANIFOLD GASKETS CHANGED, IN ATTEMPT TO FIX THIS ISSUE. AFTER EACH OF THESE SERVICES WERE DONE, THE VEHICLE DID RUN SOMEWHAT BETTER, BUT STILL OCCURS OFF AND ON.

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FUEL TANK GAUGE INDICATED THAT THE TANK WAS EMPTY. THE CONTACT STATED THAT TWO HOURS AFTER FILLING UP THE FUEL TANK, THE TANK WOULD BE EMPTY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES PER THE VIN. THE FAILURE MILEAGE WAS 161,000.