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2012 Nissan Quest

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Nissan Quest do not stand out strongly from the model-year median of 66.

About this comparison →
93Owner complaints

Model-year median: 66

1Recall campaigns

View recall details →

1Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
22
200966
201193
201218
201318
201412
2015
Compare all Quest years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Power Train
28Electrical System
18Fuel/propulsion System
16Engine
13Unknown Or Other
12
All reported categories
Structure
9Vehicle Speed Control
8Service Brakes
6Tires
5Air Bags
4Fuel System, Gasoline
4Wheels
4Engine And Engine Cooling
2Exterior Lighting
2Forward Collision Avoidance
1Lane Departure
1Seat Belts
1Seats
1Steering
1Visibility/wiper
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

70 reports with mileage · 23 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports3 injury reports

Fuel System, Gasoline complaints

4 reports
Clear category filter
2,000 miles · Apr 10, 2012
Fuel System, GasolineCrash

MY NEW 2012 NISSAN QUEST GOES DEAD AND WILL NOT START WHEN SITTING ON A DOWNHILL SLOPE IN THE FRONT. IT HAS GAS BUT IT WILL SPUTTER AND WILL NOT START. MY DRIVEWAY GOES DOWNHILL AND I CANNOT EVEN PARK IN DRIVEWAY I HAVE TO PARK ON THE SIDE OF THE ROAD. WHEN THIS FIRST HAPPENED I PUT VAN IN NEUTRAL TO POSSIBLY GET IT LEVEL AND…

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MY NEW 2012 NISSAN QUEST GOES DEAD AND WILL NOT START WHEN SITTING ON A DOWNHILL SLOPE IN THE FRONT. IT HAS GAS BUT IT WILL SPUTTER AND WILL NOT START. MY DRIVEWAY GOES DOWNHILL AND I CANNOT EVEN PARK IN DRIVEWAY I HAVE TO PARK ON THE SIDE OF THE ROAD. WHEN THIS FIRST HAPPENED I PUT VAN IN NEUTRAL TO POSSIBLY GET IT LEVEL AND WITHOUT NOTICE THE BRAKES WOULD NOT WORK WHEN IN NEUTRAL AND MY BRAND NEW VAN RAN THRU THE GARAGE DOOR!!!!! WHEN YOU PAY ALL THAT MONEY FOR A NISSAN THAT YOU CONSIDER RELIABLE REALLY BOTHERS ME!!! TAKING IT TO THE DEALER TODAY WE WILL SEE WHAT COMES OF IT. *TR

NHTSA ODI #10454665

3,000 miles · Apr 6, 2012
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FUEL GAUGE DISPLAYED THAT THE FUEL TANK WAS HALF FULL AND THE CONTACT ADDED AN ADDITIONAL ONE FOURTH A TANK OF GASOLINE BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE CUR…

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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FUEL GAUGE DISPLAYED THAT THE FUEL TANK WAS HALF FULL AND THE CONTACT ADDED AN ADDITIONAL ONE FOURTH A TANK OF GASOLINE BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3000.

NHTSA ODI #10454376

413 miles · Mar 1, 2012
Fuel System, Gasoline

VAN WAS PARKED NOSE DOWN ON APPROX. 10 TO 12 DEGREE HILL. VAN REFUSED TO START AND HAD BE TOWED TO DEALER. WAS TOLD NISSAN WAS AWARE OF THE PROBLEM AND WAS WORKING ON A FIX. WAS THAN TOLD TO KEEP AT LEAST HALF A TANK OF GAS IN VAN AT ALL TIMES. *TR ....

NHTSA ODI #10450004

2,000 miles · Feb 11, 2012
Fuel System, Gasoline

VEHICLE STALLED WHILE TRAVELING UP A 2-3% GRADE. IT APPEARED TO RUN OUT OF FUEL ALTHOUGH THE NAVIGATION DISPLAY INDICATED THERE WERE 21 MILES UNTIL EMPTY. THE FUEL GAUGE ALSO INDICATED FUEL REMAINED. THE VEHICLE WAS TRAVELING ABOUT 45 MPH AND FORTUNATELY IT COASTED TO THE TOP OF THE GRADE. AT THAT POINT, THE ENGINE BEGAN REC…

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VEHICLE STALLED WHILE TRAVELING UP A 2-3% GRADE. IT APPEARED TO RUN OUT OF FUEL ALTHOUGH THE NAVIGATION DISPLAY INDICATED THERE WERE 21 MILES UNTIL EMPTY. THE FUEL GAUGE ALSO INDICATED FUEL REMAINED. THE VEHICLE WAS TRAVELING ABOUT 45 MPH AND FORTUNATELY IT COASTED TO THE TOP OF THE GRADE. AT THAT POINT, THE ENGINE BEGAN RECEIVING FUEL ONCE AGAIN AND KICKED IN. THIS APPEARS TO BE SIMILAR TO PROBLEMS ENCOUNTERED ON THE 2011 MODEL YEAR. THE VEHICLE WAS TRAVELING ON A TWO LANE NARROW ROAD AROUND A BLIND CURVE WITH NO PLACE TO PULL OFF. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD THE VEHICLE'S MOMENTUM NOT CARRIED IT TO THE TOP OF THE GRADE. CONTACTED THE NISSAN DEALERSHIP WHERE PURCHASED ON 02/06/2012 AND THE GM STATED THAT IT WAS THE SECOND CALL ABOUT A 2012 QUEST FUEL ISSUE HE HAS RECEIVED. THE OTHER INVOLVED A VEHICLE PARKED ON AN INCLINE THAT WOULD NOT START AND APPEARED TO NOT BE GETTING FUEL ALTHOUGH THE NAVIGATION AND GAUGE INDICATED THERE WAS FUEL IN THE TANK. WHEN ADDITIONAL FUEL WAS ADDED THAT VEHICLE STARTED. ALSO CONTACTED NISSAN CONSUMER AFFAIRS ON 02/06/12 AND FILED A COMPLAINT PROVIDING THEM WITH DETAILS OF THE SITUATION. HAVE NOT HEARD BACK FROM THE DEALERSHIP OR NISSAN AS OF 02/11/2012. *TR

NHTSA ODI #10447506

Official recalls

1

12V076000 · Electrical System:software; Fuel System, Gasoline

Feb 29, 2012

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence & remedy

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Additional source detail variants (2)

Electrical System:software

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Fuel System, Gasoline

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ12003 · Gwinnett Place Nissan / Quest Recall

Opened Oct 25, 2012 · Closed Dec 12, 2014

Status: closed (inferred from source dates) · Electrical System:software

NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.