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2011 Nissan Quest

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Nissan Quest do not stand out strongly from the model-year median of 66.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 12 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Fuel System, Gasoline complaints

25 reports
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2,500 miles · Jan 10, 2012
Fuel System, Gasoline

THE VEHICLE FAILS TO DRAW GAS FROM THE GAS TANK WHEN PARKED ON A DECLINE (FRONT DOWN), AND THERE IS LESS THAN 1/4 TANK OF FUEL IN THE TANK. THIS HAPPENED IN OUR DRIVEWAY, WHERE WE WERE UNABLE TO START THE VEHICLE EVEN WITH 1/4 TANK OF GAS, UNTIL THE VEHICLE WAS PUT IN NEUTRAL AND ROLLED TO A FLAT SPOT. THEN THE VEHICLE WAS ABL…

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THE VEHICLE FAILS TO DRAW GAS FROM THE GAS TANK WHEN PARKED ON A DECLINE (FRONT DOWN), AND THERE IS LESS THAN 1/4 TANK OF FUEL IN THE TANK. THIS HAPPENED IN OUR DRIVEWAY, WHERE WE WERE UNABLE TO START THE VEHICLE EVEN WITH 1/4 TANK OF GAS, UNTIL THE VEHICLE WAS PUT IN NEUTRAL AND ROLLED TO A FLAT SPOT. THEN THE VEHICLE WAS ABLE TO START. WE HAVE HEARD SIMILAR STORIES OF THE VEHICLE NOT STARTING WHEN PARKED ON AN DECLINE, BUT HAVE ALSO HEARD OF OWNERS OF THE 2011 QUEST STALLING AT HIGHWAY SPEEDS DUE TO FUEL STARVATION, ATTRIBUTABLE TO BAD GAS TANK DESIGN. THIS SHOULD BE RECALLED AND FIXED BY NISSAN IMMEDIATELY BEFORE SOMEONE IS INJURED OR KILLED IN A STALL-OUT ACCIDENT. *TR

NHTSA ODI #10443346

11,000 miles · Jan 10, 2012
Fuel System, Gasoline

MULTIPLE TIMES MY 2011 QUEST HAS STALLED OUT WHEN GOING DOWNHILL. AT FIRST IT WAS IF I HAD ROUGHLY A QUARTER TANK OF GAS LEFT. YESTERDAY IT HAPPENED WHEN I HAD JUST SHORT OF A HALF TANK OF GAS. IT HAPPENS IF I'M SITTING STILL ON A HILL OR CRUISING DOWN THE HIGHWAY AT 65MPH. I HAVE TO PUT THE CAR IN NEUTRAL, PRESS ON THE BRAK…

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MULTIPLE TIMES MY 2011 QUEST HAS STALLED OUT WHEN GOING DOWNHILL. AT FIRST IT WAS IF I HAD ROUGHLY A QUARTER TANK OF GAS LEFT. YESTERDAY IT HAPPENED WHEN I HAD JUST SHORT OF A HALF TANK OF GAS. IT HAPPENS IF I'M SITTING STILL ON A HILL OR CRUISING DOWN THE HIGHWAY AT 65MPH. I HAVE TO PUT THE CAR IN NEUTRAL, PRESS ON THE BRAKE, THEN HIT THE START BUTTON, AND LUCKILY IT HAS RESTARTED EVERY TIME. WITH 2 CHILDREN UNDER 3, THIS IS A HUGE CONCERN FOR ME. PLEASE FORCE NISSAN INTO FIXING THIS BEFORE A TRAGEDY HAPPENS. *TR

NHTSA ODI #10443334

7,500 miles · Dec 18, 2011
Engine And Engine CoolingFuel System, Gasoline

ENGINE WILL STALL AND SOMETIMES NOT RESTART WHEN DRIVING DOWN A STEEP GRADE WHEN FUEL TANK HAS 1/4 TANK LEFT. *TR

NHTSA ODI #10440348

7,400 miles · Dec 18, 2011
Fuel System, Gasoline

FIRST INCIDENT: VEHICLE'S LOW FUEL WARNING LIGHT CAME ON AND COMPUTER INDICATED 55 MILES TO EMPTY. APPROXIMATELY 8 MILES LATER, WHILE IDLING IN A PARKING LOT ON A SUBTLE DOWNHILL SLOPE, THE ENGINE STALLED. PUSHING START BUTTON CAUSED AN ATTEMPT TO CRANK, BUT ENGINE WOULDN'T START. ACCESSORY POWER STILL WORKED. WE PUT 1 1/2 GALL…

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FIRST INCIDENT: VEHICLE'S LOW FUEL WARNING LIGHT CAME ON AND COMPUTER INDICATED 55 MILES TO EMPTY. APPROXIMATELY 8 MILES LATER, WHILE IDLING IN A PARKING LOT ON A SUBTLE DOWNHILL SLOPE, THE ENGINE STALLED. PUSHING START BUTTON CAUSED AN ATTEMPT TO CRANK, BUT ENGINE WOULDN'T START. ACCESSORY POWER STILL WORKED. WE PUT 1 1/2 GALLONS OF GAS IN THE VAN AND IT STILL WOULD NOT START (JUST CRANKED AND SPUTTERED OUT AGAIN). THE VAN WAS TOWED TO A NISSAN DEALER AND ONCE OFF THE TOW TRUCK, IT STARTED UP WITHOUT PROBLEMS AND INDICATED 74 MILES TO EMPTY. DEALER RAN DIAGNOSTICS AND SAID NOTHING WAS WRONG, AND THEY BELIEVED IT RAN OUT OF GAS BUT STATED COMPUTER AND FUEL GAUGE WE'RE ACCURATE. SECOND INCIDENT: 12/16/11, LOW FUEL LIGHT CAME ON AT 52 MILES TO EMPTY. BEFORE I COULD REACH THE CLOSEST GAS STATION, AT 48 MILES TO EMPTY AND AFTER GOING DOWN A DOWNHILL SLOPE THEN PULLING UP TO A STOPLIGHT ON A HIGHWAY THAT WAS STILL AT A VERY SLIGHT DOWNHILL DECLINE, THE ENGINE STALLED AND WOULD NOT RESTART. I EXITED THE VEHICLE FOR FEAR OF BEING HIT BY ONCOMING TRAFFIC. I CALLED POLICE AND WE PUT 3 GALLONS OF GAS IN THE VAN AND THE ENGINE CRANKED RIGHT UP. I IMMEDIATELY WENT TO THE NEAREST GAS STATION ABOUT 3 MILES AWAY AND THE VAN TOOK 15.2 GALLONS (ADD THE 3 POLICE PUT IN AND I SHOULD HAVE HAD 1.8 GALLONS IN THE TANK WHEN IT STALLED). *TR

NHTSA ODI #10440325

4,000 miles · Dec 5, 2011
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FUEL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES…

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FUEL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 4,000.

NHTSA ODI #10438562

Official recalls

1

12V076000 · Electrical System:software; Fuel System, Gasoline

Feb 29, 2012

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence & remedy

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Additional source detail variants (2)

Fuel System, Gasoline

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Electrical System:software

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ12003 · Gwinnett Place Nissan / Quest Recall

Opened Oct 25, 2012 · Closed Dec 12, 2014

Status: closed (inferred from source dates) · Electrical System:software

NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.