NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
9 reportsClear category filter4,000 miles · Mar 5, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND AS THE BRAKES WERE APPLIED, THE VEHICLE JERKED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED TO THE CON…
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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND AS THE BRAKES WERE APPLIED, THE VEHICLE JERKED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED TO THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND COULD NOT DIAGNOSIS THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN THE FUEL TANK WAS LESS THAN HALF FULL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.
NHTSA ODI #10450368
1,500 miles · Feb 27, 2012
Engine And Engine CoolingFuel System, Gasoline
MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON A…
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MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON AND HAVE SOMEONE TO PUSH TO LEVEL ON THE STREET. THEN MY CAR CAN START ON THE ENGINE. IT WAS SO DANGEROUS, BECAUSE THE BRAKE WAS OFF AND ENGINE WAS OFF, HAVE SOMEONE TO PUSH THE CAR. ALSO, I AM AFRAID WHEN I AM DRIVING ON THE ROAD, IF SUDDENLY HAPPEN LIKE THAT. I AM NOT SURE WHAT TO DO... THIS IS CAR ALWAYS DRIVE WITH THE MY KIDS. *TR
NHTSA ODI #10449500
1,500 miles · Feb 22, 2012
Engine And Engine Cooling
WHILE DRIVING IN A LOCAL STREET, ENGINE TURNED OFF. HAD ABOUT 1/4 TANK OF GAS LEFT IN TANK. I DON'T KNOW IF IT WAS DUE TO GOING DOWN HILL. WHEN ENGINE TURNED OFF I WAS ABLE TO ROLL DOWN THE HILL UNTIL I PULLED OVER AT A FLAT PART OF THE ROAD. I WAS ABLE TO TURN MINIVAN BACK ON ONCE I STOPPED AND WAITED A FEW SECONDS. INCI…
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WHILE DRIVING IN A LOCAL STREET, ENGINE TURNED OFF. HAD ABOUT 1/4 TANK OF GAS LEFT IN TANK. I DON'T KNOW IF IT WAS DUE TO GOING DOWN HILL. WHEN ENGINE TURNED OFF I WAS ABLE TO ROLL DOWN THE HILL UNTIL I PULLED OVER AT A FLAT PART OF THE ROAD. I WAS ABLE TO TURN MINIVAN BACK ON ONCE I STOPPED AND WAITED A FEW SECONDS. INCIDENT HAPPENED AGAIN ON 2/20/2012. AGAIN, THERE WAS ABOUT 1/4 TANK OF GAS LEFT. WENT OVER A MAJOR BRIDGE AND ON THE WAY DOWN THE ENGINE TURNED OFF AGAIN. I WAS ABLE TO ROLL DOWN TO A FLAT SURFACE. CAR DIDN'T TURN ON IN MY FIRST ATTEMPT BUT DID TURN ON SECOND ATTEMPT ABOUT A MINUTE LATER. *TR
NHTSA ODI #10448918
7,700 miles · Feb 17, 2012
Engine And Engine CoolingFuel System, Gasoline
ENGINE STALLS AND SOMETIMES WILL NOT RESTART UNLESS THE VEHICLE IS ROLLED TO A DIFFERENT LOCATION. THE DISPLAY READS THERE IS 50+ MILES OF GAS LEFT. IT HAS DONE THIS ONCE WHILE SITTING IN TRAFFIC ALMOST CAUSING AN ACCIDENT. *TR
NHTSA ODI #10448322
3,300 miles · Jan 23, 2012
Engine And Engine Cooling
I PURCHASED MY NISSAN NOVEMBER OF 2011. ON JANUARY 7TH 2012 AS I WAS DRIVING GOING DOWN HILL ON HWY 70 IN BLUE SPRINGS GOING ON A ON RAMP WHICH IS DOWN HILL GOING APPROXAMATELY 45-50 MPH AND MY ENGINE OUT OF NO WHERE JUST SHUT OFF WHILE I WAS DRIVING. I HAD MY WIFE AND THREE KIDS IN THE CAR WITH ME AND THIS IS A SERIOUS SAFETY I…
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I PURCHASED MY NISSAN NOVEMBER OF 2011. ON JANUARY 7TH 2012 AS I WAS DRIVING GOING DOWN HILL ON HWY 70 IN BLUE SPRINGS GOING ON A ON RAMP WHICH IS DOWN HILL GOING APPROXAMATELY 45-50 MPH AND MY ENGINE OUT OF NO WHERE JUST SHUT OFF WHILE I WAS DRIVING. I HAD MY WIFE AND THREE KIDS IN THE CAR WITH ME AND THIS IS A SERIOUS SAFETY ISSUE. I AM IN THE MARINE CORPS STATIONED IN ARIZONA AND I HAD TO GO BACK TO MY DUTY STATION THERE. THIS OCCURANCE HAS HAPPENED MANY MORE TIMES WITH MY WIFE, ON ONE INCIDENT ALMOST CAUSED A SERIOUS ACCIDENT (WHICH COULD OF KILLED SOMEONE) AND MY WIFE AND CHILDREN WHERE SHE WAS DRIVING IN THE MIDDLE LANE AND RANDOMLY THE ENGINE CUTOFF ON HER ON HIGHWAY 70 GOING ABOUT 70MPH AND IT WASNT EVEN ON A HILL IT WAS ON FLAT PAVEMENT BY THE GRACE OF GOD SHE MADE IT OVER TO THE SIDE OF THE HWY AND ONCE STOPPED SHE COULDNT RESTART FOR ABOUT 10 MINUTES I ASKED HER IF SHE WAS OUT OF FUEL SHE SAID NO IT HAD ABOUT HALF A TANK. MY WIFE IS TERRIFIED TO DRIVE THIS CAR TERRIFIED AND SHE HAS TO DRIVE IT TO TAKE MY SON TO SCHOOL AND I AM NOT EVEN ABLE TO BE THERE TO HELP ADDRESS THE SITUATION. THIS IS A SERIOUS ISSUE AND I AM CONTACTING NISSAN CORPORATE AND ADDRESSING IT. I AM EXTREMELY WORRIED FOR MY FAMILIES SAFETY AND IM MAKING PAYMENTS ON A VEHICLE THAT SEEMS TO BE A DEATH TRAP. ANYTHING YOU CAN DO TO HELP ME AND MY FAMILY WOULD BE GREATLY APPRECIATED. *TR
NHTSA ODI #10444949
7,300 miles · Jan 23, 2012
Engine And Engine CoolingFuel System, GasolineService Brakes, Hydraulic
I WAS APPROACHING A RED LIGHT, APPLYING BRAKES, SO CAR WAS GOING ABOUT 2MPH WHEN IT SUDDENLY BEGAN SHAKING AND RUMBLING. I WAS ON A SMALL DOWN HILL INCLINE. THE ENGINE JUST CUT OFF AND THE CAR DID NOT ALLOW ME TO PRESS ON THE BRAKES ANY LONGER. THE CAR CONTINUED ROLLING THROUGH THE RED LIGHT/ INTERSECTION WHEN I APPLIED THE E…
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I WAS APPROACHING A RED LIGHT, APPLYING BRAKES, SO CAR WAS GOING ABOUT 2MPH WHEN IT SUDDENLY BEGAN SHAKING AND RUMBLING. I WAS ON A SMALL DOWN HILL INCLINE. THE ENGINE JUST CUT OFF AND THE CAR DID NOT ALLOW ME TO PRESS ON THE BRAKES ANY LONGER. THE CAR CONTINUED ROLLING THROUGH THE RED LIGHT/ INTERSECTION WHEN I APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. PUT CAR IN PARK AND ATTEMPTED RESTARTING 4 TIMES, BUT IT WOULD NOT ALLOW ME TO PRESS MY FOOT ON THE BRAKE IN ORDER TO START THE CAR. AFTER 4 ATTEMPTS, I WAS ABLE TO GET THE CAR TO START. FUEL INDICATOR TOLD ME I HAD 33 MILES TO EMPTY. I DROVE ANOTHER 10 MILES AND FILLED THE GAS. *TR
NHTSA ODI #10444852
550 miles · Jan 15, 2012
Engine And Engine CoolingFuel System, Gasoline
AS MY WIFE DROVE OUR BRAND NEW QUEST DOWN A SLOPE TO MAKE A LEFT HAND TURN, THE QUEST DIED. SHE STOPPED THE CAR AND TRIED TO RESTART IT TO NO AVAIL. WHEN I ARRIVED I HAD HER ATTEMPT TO START AS I LISTENED TO THE ENGINE, IT WAS TURNING AND THE CAR HAD POWER BUT IT WAS ACTING LIKE IT HAD NO FUEL. THE GAUGE SHOWED A LITTLE OVER …
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AS MY WIFE DROVE OUR BRAND NEW QUEST DOWN A SLOPE TO MAKE A LEFT HAND TURN, THE QUEST DIED. SHE STOPPED THE CAR AND TRIED TO RESTART IT TO NO AVAIL. WHEN I ARRIVED I HAD HER ATTEMPT TO START AS I LISTENED TO THE ENGINE, IT WAS TURNING AND THE CAR HAD POWER BUT IT WAS ACTING LIKE IT HAD NO FUEL. THE GAUGE SHOWED A LITTLE OVER 1/4 TANK. WHEN THE TOW TRUCK ARRIVED HE TOOK US TO A GAS STATON FIRST, AFTER FUELING THE CAR STARTED. WHEN I SUBMITTED IT TO THE QUEST DEALERSHIP THE SERVICE CHIEF SAID THIS WAS THE THIRD TIME HE'S SEEN THIS HAPPEN IN THE PAST MONTH! THE FACT THAT NISSAN HAS CLEAR EVIDENCE OF A PROBLEM THAT CAN PROVE VERY, VERY, DANGEROUS YET HAS NOT ISSUED A RECALL IS VERY DISTURBING. PLEASE ADDRESS, THANK YOU.
NHTSA ODI #10443829
6,500 miles · Jan 13, 2012
Engine And Engine CoolingFuel System, Gasoline
I WAS DRIVING DOWN A MODERATE INCLINE ON LOW FUEL WHEN THE ENGINE STOPPED RUNNING. I WAS ABLE TO SAFELY PULL TO THE CURB AND RESTART THE ENGINE. I TOOK THE CAR INTO THE NISSAN DEALERSHIP TO BE LOOKED AT AND WAS TOLD THERE WERE 3 OTHER CARS IN LINE WITH THE SAME PROBLEM. NISSAN IS WELL AWARE OF THE PROBLEM. I WAS THEN TOLD N…
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I WAS DRIVING DOWN A MODERATE INCLINE ON LOW FUEL WHEN THE ENGINE STOPPED RUNNING. I WAS ABLE TO SAFELY PULL TO THE CURB AND RESTART THE ENGINE. I TOOK THE CAR INTO THE NISSAN DEALERSHIP TO BE LOOKED AT AND WAS TOLD THERE WERE 3 OTHER CARS IN LINE WITH THE SAME PROBLEM. NISSAN IS WELL AWARE OF THE PROBLEM. I WAS THEN TOLD NOT TO LET THE FUEL TANK GET BELOW 1/2 TANK. *TR
NHTSA ODI #10443689
7,500 miles · Dec 18, 2011
Engine And Engine CoolingFuel System, Gasoline
ENGINE WILL STALL AND SOMETIMES NOT RESTART WHEN DRIVING DOWN A STEEP GRADE WHEN FUEL TANK HAS 1/4 TANK LEFT. *TR
NHTSA ODI #10440348
NHTSA investigations
1AQ12003 · Gwinnett Place Nissan / Quest Recall
Opened Oct 25, 2012 · Closed Dec 12, 2014
Status: closed (inferred from source dates) · Electrical System:software
NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.