2007 Nissan Quest

Odometer Fraud. The contact purchased a 2007 Nissan Quest. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 177,000. The contact stated that while driving at various speeds, the engine overheated and the vehicle lost automotive power. The contact made several attempts to restart the vehicle and continued driving. During one failure, the vehicle failed to start, and the vehicle was towed to the residence. The failure became more persistent over time and had occurred approximately five times. The vehicle failed to start and had to be towed twice. The contact stated that after refueling the vehicle, the vehicle failed to start and went into LIMP Mode. Several attempts were needed to start the vehicle. While driving at approximately 50 MPH, the vehicle continued to go into LIMP Mode. The vehicle was restarted several times and driven to an independent mechanic. The vehicle was inspected by a certified mechanic, who discovered that the vehicle had been subjected to odometer fraud. The mechanic informed the contact that the actual mileage on the vehicle was 230,000. The contact reached out to the Griffin Police Department, reported the odometer fraud, and was then informed to fill out a small claims case.

I MADE A RIGHT AT A STOP SIGN AND AS I WAS COMPLETING THE TURN ALL POWER TO ENGINE WAS LOST. I HAD JUST BOUGHT THE VAN 6 DAYS PRIOR TO FAILURE. MY GAS READING WAS AT JUST BELOW HALF TANK. I COULD TURN THE KEY AND THE ENGINE WOULD TURN OVER BUT NOT CATCH ALL THE WAY. LOST ALL POWER STEERING AND BRAKING SYSTEMS TOO. VERY DANGEROUS AND UPSETTING HAD MY CHILDREN BEEN WITH ME. I HAD TO HAVE SOMEONE HOOD A CHAIN TO MY FRONT END TO GET THE VAN OUT OF THE MIDDLE OF THE STREET. NO WARRANTY, ONLY SERVICE CONTRACT TO REPAIR. *TR

WAS DRIVING VEHICLE AT APPROXIMATELY 45 MPH WHEN THE ENGINE SUDDENLY STALLED AND ALL POWER CONTROLS WERE LOST SUCH AS POWER STEERING AND BRAKES. CAR WAS CAREFULLY MANEUVERED TO THE SIDE OF THE ROADWAY. AFTER A THOROUGH INSPECTION IT WAS FOUND THAT THE VEHICLE WAS OUT OF FUEL HOWEVER THE FUEL GAUGE READ JUST LITTLE BELOW 1/4 OF A TANK. IT WAS BROUGHT TO MY ATTENTION VIA THE INTERNET THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND I ALSO BELIEVE THAT THE SITUATION OF LOSING ALL FUNCTIONS OF THE VEHICLE SUDDENLY COULD HAVE CAUSED AN ACCIDENT AND WAS A THREAT TO SAFETY. *TR

YESTERDAY MY WIFE WAS DRIVING MY 7 YR OLD DAUGHTER TO SCHOOL. WHILE TRAVELING ON A 8 LANE INTERSTATE AT APPROX 65MPH THE VAN STARTED HESITATING AND SLOWING DOWN AND THEN SHE LOST ALL POWER TO THE ENGINE AND LUCKILY WAS ABLE TO MAKE IT TO THE SHOULDER OF THE INTERSTATE. WE PAID TO HAVE IT TOWED TO OUR MECHANIC. THIS MORNING WE SPOKE WITH OUR MECHANIC AND HE TOLD US THE VAN HAD RUN OUT OF GAS EVEN THOUGH OUR GAS GAUGE SHOWED WE HAD 1/4 OF A TANK OF GAS IN THE VEHICLE AND OUR "MILES TO EMPTY" SHOWED APPROX 60 MILE LEFT UNTIL EMPTY. *TR

THE TIMING CHAIN ISSUE WAS OFFICIALLY CONFIRMED. WE WERE ASSURED BY THE TECHNICIAN AT NISSAN SANTA ROSA THAT UPON INVESTIGATION WE WERE NOT RESPONSIBLE FOR THE WEAR AND DAMAGE OF THE PARTS. I HAVE A CONCERN THAT THERE IS A POSSIBILITY THAT FRAUD AND DECEPTION WAS COMMITTED WHICH IS A VIOLATION OF THE DECEPTIVE TRADE PRACTICES ACT (DTPA). AS PER THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301) DEFINES MOTOR VEHICLE SAFETY AS 'THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE. GENERALLY, A SAFETY DEFECT IS DEFINED AS A PROBLEM THAT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT THAT: POSES AN RISK TO MOTOR VEHICLE SAFETY, AND MAY EXIST IN A GROUP OF VEHICLES OF THE SAME DESIGN OR MANUFACTURE, OR ITEMS OF EQUIPMENT OF THE SAME TYPE AND MANUFACTURE. A TECHNICAL SERVICE BULLETIN WAS ISSUED DUE TO THE HIGH VOLUME OF PROBLEMS WITH TIMING CHAINS. TIMING CHAINS WERE USED IN PLACE OF BELTS BECAUSE OF THE SUPPOSED MAINTENANCE FREE QUALITY THEY PROVIDED. UNLIKE BELTS, TIMING CHAINS ARE SUPPOSED TO BE GOOD FOR THE LIFE OF THE VEHICLE. HOWEVER, NISSAN WAS USING NYLON GEARS. METAL ON NYLON WILL WEAR OUT AND SHOULD NOT BE BOASTED AS 'GOOD FOR LIFETIME OF VEHICLE.' MULTIPLE WEBSITES AND FORUMS HAVE POSTED THE PROBLEMS AND EXPENSES INCURRED WITH THEIR NISSAN TIMING CHAIN ISSUES. THE NISSAN TECHNICIAN AT NISSAN SANTA ROSA STATED THAT THIS IS WHY NISSAN SWITCHED BACK TO USING BELTS BECAUSE SO MANY PEOPLE WERE HAVING ISSUES WITH THEIR 'LIFETIME CHAINS. *TR

AT 60000 MILES HAD TO REPLACE THE PASSENGER WHEEL BEARING AND ABS SENSOR IN THE VEHICLE. AT 90000 MILES A KNOCKING SOUND BEGAN TO COME FROM THE ENGINE WHILE THE VEHICLE WAS STOPPED OR IN PARK. MECHANIC ADVISED THIS WAS DUE TO THE TIMING CHAIN, WHICH IS A PROBLEM DUE TO THE PLASTIC PARTS THAT NISSAN USES TO HOLD THE TENSION ON THE CHAIN. THIS IS A KNOWN PROBLEM WITH THIS MODEL VEHICLE AS NUMEROUS COMPLAINANTS HAVE BEEN FILED. CONCERNED THAT NISSAN KNEW IT HAD A BAD COMPONENT AND HAS NOT FIXED THE PROBLEM THAT EXIST. ALSO, NOW THE DRIVER SIDE WHEEL BEARING IS BAD AND NEEDS TO BE REPLACED. STARTED TO HAVE PROBLEMS WITH THE BRAKES AROUND 30000. FIXED THE BRAKES WITH OE PARTS, AND THEN BEGAN TO HAVE PROBLEMS WITH THE ROTORS. TECHNICIAN ADVISED THESE PROBLEMS CAME FROM THE ROTORS GETTING HOT. HAD THE ROTORS TURNED WHICH DID NOT WORK. NOW I AM GOING TO HAVE TO REPLACE THE ROTORS ON THE FRONT OF THE VEHICLE. WINDOW MOTOR ALSO HAS WENT BAD IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE PARKED, THE CONTACT HEARD A WHINING NOISE COMING FROM THE ENGINE. THE FAILURE ALSO OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE NOISE HAD BECOME LOUDER WHEN DRIVING AT FASTER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TIMING CHAIN TENSIONER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

LOUD SQUEALING NOISE FROM SECONDARY TIMING CHAIN TENSIONERS IN ENGINE. WAS TOLD IF TENSIONERS BREAK, TIMING CHAIN WOULD RELEASE INTO ENGINE AND CAUSE A HAZARD. DEALERSHIP FIXED IT- $1700 AND THE SECONDARY TENSIONERS ARE WORN AND CHEAP. THE NEW ONES ARE MUCH DIFFERENT. IF I HAD NOT HAD THE SQUEALING NOISE, THE TIMING CHAIN WOULD HAVE BEEN RELEASED INSIDE THE ENGINE. *TR