NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
445 reports110,000 miles · Oct 12, 2015
Power Train
ON 10/08/2015 - WITHIN 10 DAYS AFTER MY LAST SERVICING THRU NISSAN DEALER I LOST TRANSMISSION ON MY NISSAN QUEST 3.5 SE MODEL YEAR 2004 WITH MILEAGE 110000. IT WAS VERY PAINFUL EXPERIENCE AS VEHICLE HAD TO BE TOWED TO TOM WOOD DEALER WHERE ITS BEEN REPLACED AT A VERY HIGH COST FROM MY POCKET THAT I WAS NOT PREPARED. I WAS SU…
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ON 10/08/2015 - WITHIN 10 DAYS AFTER MY LAST SERVICING THRU NISSAN DEALER I LOST TRANSMISSION ON MY NISSAN QUEST 3.5 SE MODEL YEAR 2004 WITH MILEAGE 110000. IT WAS VERY PAINFUL EXPERIENCE AS VEHICLE HAD TO BE TOWED TO TOM WOOD DEALER WHERE ITS BEEN REPLACED AT A VERY HIGH COST FROM MY POCKET THAT I WAS NOT PREPARED. I WAS SURPRIZED ON THE TRANSMISSION FAILURE FOR SUCH A LOW MILEAGE BUT MORE SURPISE THAT THE DEALER COULD NOT DETECT IT DURING MULTI-POINT INSPECTION CHECK AFTER EVERY OIL CHANGE SERVICING. FOR THE SAKE OF RECORD, I HAVE PERFORMED ALL OF THE QUEST SERVICING (100%) THRU THE DEALER FROM WHERE I BOUGHT THIS VAN INITIALLY. ALSO I HAD REPLACED TRANSMISSION OIL AT 60K MILE SERVICING THAT WAS RECOMMENDED AT THAT TIME. THIS VAN IS WELL MAINTAINED AND STILL GOT THIS TRANSMISSION FAILURE IS A SURPIZE AND RAISES CONCERNS TO THE NISSAN DROPPING QUALITY. ALSO I WAS LOOKING ONLINE AND NOTICED QUEST 2004 HAS THIS PROBLEM, KNOWN FOR BAD TRANSMISSION. THERE ARE MANY COMPLAINTS AND CASE REPORTED AGAINST NISSAN USA. I AM REPORTING TO ALL 3 SITES THRU THIS LINK BELOW (CARCOMPLAINT, CAS AND NHTSA). HTTP://WWW.NISSANPROBLEMS.COM/TRENDS/TRANSMISSION-JERKING/ I PULLED OFF VERY DANGEROUSLY ON THE FREE-WAY WHEN THIS TRANSMISSION FAILURE HAD OCCURED, IT WOULD HAVE BEEN A MAJOR ACCIDENT.
NHTSA ODI #10781457
130,000 miles · Aug 12, 2015
Electrical SystemEngineFuel/propulsion System
NISSAN QUEST CLUSTER LOSES ABILITY TO MONITER FUEL AND TEMPERATURE , WHICH CAUSED ME TO RUN OUT OF FUEL WHILE TRAVELLING AT A SPEED OF 55MPH. AFTER RESEARCHING ONLINE I SEE THERE IS A REPAIR BUT HOW DOES THE DEALER NOT SEE AN ISSUE WITH THIS PROBLEM. THE LCD SCREEN ESSENTIALLY PEEL AWAY FROM THE SCREEN DUE TO HEAT OR HUMIDITY . …
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NISSAN QUEST CLUSTER LOSES ABILITY TO MONITER FUEL AND TEMPERATURE , WHICH CAUSED ME TO RUN OUT OF FUEL WHILE TRAVELLING AT A SPEED OF 55MPH. AFTER RESEARCHING ONLINE I SEE THERE IS A REPAIR BUT HOW DOES THE DEALER NOT SEE AN ISSUE WITH THIS PROBLEM. THE LCD SCREEN ESSENTIALLY PEEL AWAY FROM THE SCREEN DUE TO HEAT OR HUMIDITY . I SEE THIS AS A DANGER AND I FEEL IT PUTS MY FAMILY ALONG WITH OTHERS IN DANGER .
NHTSA ODI #10748245
103,000 miles · Aug 3, 2015
Engine
WHILE DRIVING IN THE FREEWAY, THE ENGINE SUDENLY STALLED, PULLED OVER AND TRIED A COUPLE OF TIMES AND ENGINE STARTED AGAIN, AFTER THAT THE STALL COTINUES HAPPENING WITH NO SIMPTOMS AT ALL, IT HAPPENS AT ANY TIME AND ANY CONDITION; DURING TRAFFIC DRIVING OR DURING HIGH SPEED DRIVING, DAY OR NIGHT. REALLY DANGEROUS BECAUSE SOME…
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WHILE DRIVING IN THE FREEWAY, THE ENGINE SUDENLY STALLED, PULLED OVER AND TRIED A COUPLE OF TIMES AND ENGINE STARTED AGAIN, AFTER THAT THE STALL COTINUES HAPPENING WITH NO SIMPTOMS AT ALL, IT HAPPENS AT ANY TIME AND ANY CONDITION; DURING TRAFFIC DRIVING OR DURING HIGH SPEED DRIVING, DAY OR NIGHT. REALLY DANGEROUS BECAUSE SOME TIMES OTHER DRIVERS HAVE PROBLEMS TO AVOID CRASH WITH MY VAN THAT DOES NOT START AND CAN NOT BE MOVED AWAY. ALL KIND OF REVIEWS HAVE BEEN PERFORMED AND NO SUCCESS TO FIX THIS ISSUE. I HAVE READ THIS IS A VERY FREQUENT FAILURE FOR NISSAN QUEST VEHICLES; CAN YOU DO ANYTHING TO ASK NISSAN FOR A SOLUTION? A LOT OF MONEY HAS BEEN PAID FOR SENSORS, RELAYS, ECU, FUEL PUMP AND OF COURSE LABOR. PLEASE HELP
NHTSA ODI #10745858
170,000 miles · Aug 1, 2015
Engine
ONCE STARTED, THE ENGINE MAKES A TICKING SOUND. OVER THE LAST COUPLE OF MONTHS, THERE HAVE BEEN OCCASIONS WHILE DRIVING, THE VEHICLE WILL RAPIDLY DECELERATE, ENGINE LIGHT ILLUMINATES AND NOT BEGIN ACCELERATING ADEQUATELY UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM HAS ESCALATED TO COMPLETELY STALLING AND THE ENGINE LIGHT I…
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ONCE STARTED, THE ENGINE MAKES A TICKING SOUND. OVER THE LAST COUPLE OF MONTHS, THERE HAVE BEEN OCCASIONS WHILE DRIVING, THE VEHICLE WILL RAPIDLY DECELERATE, ENGINE LIGHT ILLUMINATES AND NOT BEGIN ACCELERATING ADEQUATELY UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM HAS ESCALATED TO COMPLETELY STALLING AND THE ENGINE LIGHT ILLUMINATES. AFTER A FEW ATTEMPTS, THE VEHICLE WILL RESTART, BUT THE PROBLEM IS OCCURRING MORE FREQUENTLY. A LOCAL MECHANIC DIAGNOSED THE PROBLEM AS THE TIMING CHAINS NEEDING TO BE REPLACED. AFTER FURTHER RESEARCH, I HAVE DISCOVERED CLASS ACTION LAWSUITS IN SOME STATES FOR PREMATURE FAILURE OF TIMING CHAINS ON 2004-2009 NISSAN QUEST, AMONG OTHER MODELS.
NHTSA ODI #10745548
122,681 miles · Jul 29, 2015
Power Train
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 45 MPH, THE TRANSMISSION SLIPPED AND MADE AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. IN ADDITION, THE ODOMETER FAILED TO PROVIDE THE READING LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE WATER PUMP, AND T…
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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 45 MPH, THE TRANSMISSION SLIPPED AND MADE AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. IN ADDITION, THE ODOMETER FAILED TO PROVIDE THE READING LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE WATER PUMP, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,681.
NHTSA ODI #10744685
123,000 miles · Jul 21, 2015
EngineUnknown Or Other
MY FAMILY'S 2004 NISSAN QUEST SPONTANEOUSLY STALLED WHILE BEING DRIVEN ON A TOTAL OF FIVE OCCASIONS SINCE PURCHASING THE VEHICLE ON JULY 9TH, 2015. THE FIRST INCIDENT OCCURRED ON ABOUT JULY 13TH, 2015 IN A PARKING LOT WHILE MOVING AT A LOW SPEED OF NOT MORE THAN TEN MILES AN HOUR BUT EVERY STALLING INCIDENT SINCE THEN WAS WHILE …
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MY FAMILY'S 2004 NISSAN QUEST SPONTANEOUSLY STALLED WHILE BEING DRIVEN ON A TOTAL OF FIVE OCCASIONS SINCE PURCHASING THE VEHICLE ON JULY 9TH, 2015. THE FIRST INCIDENT OCCURRED ON ABOUT JULY 13TH, 2015 IN A PARKING LOT WHILE MOVING AT A LOW SPEED OF NOT MORE THAN TEN MILES AN HOUR BUT EVERY STALLING INCIDENT SINCE THEN WAS WHILE THE VEHICLE WAS BEING DRIVEN ON ROADS AT VARIOUS SPEEDS OVER TEN MILES AND HOUR AND UNDER FIFTY MILES AN HOUR. WHEN THE VEHICLE IS BEING DRIVEN BEFORE STALLING THERE ARE NO SIGNIFICANT INDICATIONS BEFORE HAND TO INDICATE THAT THERE IS ANYTHING WRONG WITH THE VEHICLE EXCEPT THAT ON THE LAST FEW OCCASIONS WE HAVE NOTICED THAT A SECOND OR TWO BEFORE STALLING THE CHECK ENGINE AND SLIP LIGHTS GLOW. AFTER STALLING THE VEHICLE RESTARTS EITHER ON A FIRST ATTEMPT OR A SECOND ATTEMPT. THE VEHICLE DOES NOT STALL EVERY TIME IT IS DRIVEN EITHER. ALTHOUGH I DO NOT HAVE ANY MECHANICAL EXPERTISE, SOME ONLINE RESEARCH INTO THIS MATTER SUGGESTS THAT ON 2004 MODELS, AND FIXED IN LATER MODELS, THERE MAY BE AN ISSUE WITH CORROSION TO THE ECM DUE TO THE PLACEMENT OF THE MODULE IN A LOCATION THAT IS SUBJECT TO WATER INTRUSION.
NHTSA ODI #10735628
147,000 miles · Jul 12, 2015
Power TrainUnknown Or Other
I WAS DRIVING MY VAN AND I CAME TO A STOP ON A HILL AND IT WOULDN'T GO, I HAD TO PUSH THE PEDAL TO THE FLOOR TO GO. AND IT WON'T GO IN REVERSE EITHER. I HAD POWER PROBLEMS YEARS AGO BUT TURNING MY VAN OFF AND BACK ON 'FIXED' THE PROBLEM. ALSO THE TIMING CHAIN ISSUE HAS BEEN GOING ON FOR YEARS.
NHTSA ODI #10733491
140,468 miles · Jun 25, 2015
Unknown Or Other
WHEN WE WENT TO REPLACE THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE VEHICLE A SOFTBALL SIZE HOLE IN THE SUBFRAME CAUSED BY RUST WAS DISCOVERED. AS A RESULT OF THE CAR BEING UP ON JACKS, THE SUBFRAME SNAPPED IN HALF. AFTER RESEARCHING THIS PROBLEM, WE HAVE DISCOVERED THAT THIS IS A COMMON OCCURRENCE, IN NISSAN QUESTS AND…
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WHEN WE WENT TO REPLACE THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE VEHICLE A SOFTBALL SIZE HOLE IN THE SUBFRAME CAUSED BY RUST WAS DISCOVERED. AS A RESULT OF THE CAR BEING UP ON JACKS, THE SUBFRAME SNAPPED IN HALF. AFTER RESEARCHING THIS PROBLEM, WE HAVE DISCOVERED THAT THIS IS A COMMON OCCURRENCE, IN NISSAN QUESTS AND IS CAUSED IN PART BECAUSE OF POOR DRAIN LOCATION FOR THE AIR CONDITIONER. IT IS OUR UNDERSTANDING THAT NISSAN IS AWARE OF THIS PROBLEM AND HAS ADDRESSED IT WITH WARRANTIES IN OTHER MODELS, BUT NOT THE QUEST. WHICH, I NOW MUST FORK OUT AT A MINIMUM OF $2,000 TO REPLACE.
NHTSA ODI #10730443
120,000 miles · Jun 23, 2015
Electronic Stability Control (esc)Engine
WHILE DRIVING THE SLIP AND TCS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE CAR SUDDENLY SHUTS OFF. IT RECURRED SEVERAL TIMES. THE VEHICLE WAS DIAGNOSED BY AUTOZONE AND READS ERROR CODE P0340. AS A RESULT THE CAMSHAFT SENSOR WAS REPLACED BUT THE PROBLEM STILL EXISTS.
NHTSA ODI #10726720
98,000 miles · Jun 9, 2015
Electrical SystemStructureUnknown Or OtherInjury
CHILDREN WAS ENTERING VEHICLE AND DOOR SPONTANEOUSLY CLOSED ON HAND. THIS HAS HAPPENED PERIODICALLY SINCE, BUT NEVER WITH THE EXACT SAME CIRCUMSTANCES. IE OPENED DOOR TO LOAD PACKAGES, TURNED BACK AROUND AND DOOR STARTED CLOSING.
NHTSA ODI #10724190
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
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