NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
445 reports385 miles · Jun 26, 2004
Equipment
(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSE…
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(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB
NHTSA ODI #10078842
Mileage unknown · Jun 22, 2004
Structure
DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTI…
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DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB
NHTSA ODI #10073733
Mileage unknown · Jun 20, 2004
Equipment
AIR CONDITIONING DOES NOT FEEL LIKE IT IS BLOWING AS COOL AS IT SHOULD. ALSO, HOT AIR COMING FROM FLOOR VENTS.*AK
NHTSA ODI #10078497
1,087 miles · Jun 17, 2004
Structure
VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF AB…
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VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF ABOVE 2ND AND 3RD ROW SEATS), SECOND TIME THEY REPLACED THE WINDOW, THIRD TIME THE RESEALED THE LUGGAGE RACK ROOF MOUNTS AND FOURTH TIME THEY RESEALED THE REAR SIDE WINDOW ON THE DRIVER'S SIDE. *JB
NHTSA ODI #10078387
15,975 miles · Jun 15, 2004
Power Train
AFTER VEHICLE IS STARTED AND PLACED INTO GEAR, DRIVE OR REVERSE, THE VEHICLE BARELY MOVES. THE ENGINE REVS NORMALLY BUT THE TRANSMISSION DOES NOT RESPOND. THE ONLY WAY TO REMEDY THE ISSUE IS TO TURN THE VEHICLE OFF AND RESTART.*AK
NHTSA ODI #10075407
2,000 miles · Jun 14, 2004
Electrical SystemEngine And Engine CoolingFuel System, GasolineFire
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF …
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WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB
NHTSA ODI #10073718
Mileage unknown · Jun 4, 2004
Structure
CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. …
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CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM, AND THAT HE SHOULD TAKE VEHICLE BACK TO THE DEALER. CONSUMER CALLED THE DEALER, AND DEALER MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE VEHICLE INSPECTED. CONSUMER SAW MANY SIMILAR COMPLAINTS ON THE WEBSITE.*AK *NM
NHTSA ODI #10071494
4,800 miles · Jun 3, 2004
Latches/locks/linkagesStructureTires
A NEWLY PURCHASED 2004 NISSAN QUEST WITH CURRENT MILEAGE OF AROUND 4,800 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING ON HIGHWAY, THE DRIVER SIDE REAR TIRE SUDDENLY BENT AND SMOKE CAME OUT. VAN WAS THEN TOWED BACK TO DEALERSHIP AND FOUND THAT THE CROSS MEMBER WAS BROKEN OFF. DEALERSHIP DENIED WARRANTY COVERAGE BECAUSE SERVICE …
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A NEWLY PURCHASED 2004 NISSAN QUEST WITH CURRENT MILEAGE OF AROUND 4,800 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING ON HIGHWAY, THE DRIVER SIDE REAR TIRE SUDDENLY BENT AND SMOKE CAME OUT. VAN WAS THEN TOWED BACK TO DEALERSHIP AND FOUND THAT THE CROSS MEMBER WAS BROKEN OFF. DEALERSHIP DENIED WARRANTY COVERAGE BECAUSE SERVICE MANAGER THOUGHT THAT SUCH DAMAGE MAY HAVE BEEN CAUSED BY A COLLISION, BECAUSE HE SAW A FEW LIGHT SCRATCHES AND A SMALLER THAN 2CM MARK ON THE RIM. I AM SURE THAT THE VAN WAS NOT HIT BY ANYTHING WHEN THE TIRE WAS BENT. THE SCRATCHES AND LITTLE MARK COULD BE CAUSED BY PULLING OVER TO SHOULDER WITH A BENT TIRE. I POINTED TO THE SERVICE MANAGER THAT THE JOINT OF THE BROKEN CROSS MEMBER WAS FULL OF RUST, A SIGN OF INCOMPLETE SEALED OVER A PERIOD OF TIME, OBVIOUSLY NOT A NEW DAMAGE CAUSED BY AN ACCIDENT. EVEN TRIED CONTACTING MANUFACTURER MANY TIMES, BUT NO SOLUTION WAS MADE BECAUSE MANUFACTURER MAKES DECISION BASED ON DEALERSHIP STATEMENT. ALSO, SQUEAKING NOISE HAS BEEN COMING OUT FROM REAR SLIDING DOORS, DEALERSHIPS STATED THAT THEY REMOVED DOORS BUT NO FINDING AND PROBLEMS STILL EXIST. *JB
NHTSA ODI #10074738
3,285 miles · May 23, 2004
Power Train
CAR WAS STARTED AND BACKED INTO STREET, UPON SHIFTING TO DRIVE, THE CAR WOULDL NOT ACCELERATE. FEELS LIKE THE TRANSMISSION IS STUCK IN THIRD GEAR. VERY DIFFICULT TO GET THE CAR TO MOVE OUT OF TRAFFIC. CAR WAS THEN PARKED. UPON SHUTDOWN AND RESTART, TRANSMISSION FUNCTIONED NORMALLY. TAKEN TO THE DEALER ON MAY 12, WITH COPIES…
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CAR WAS STARTED AND BACKED INTO STREET, UPON SHIFTING TO DRIVE, THE CAR WOULDL NOT ACCELERATE. FEELS LIKE THE TRANSMISSION IS STUCK IN THIRD GEAR. VERY DIFFICULT TO GET THE CAR TO MOVE OUT OF TRAFFIC. CAR WAS THEN PARKED. UPON SHUTDOWN AND RESTART, TRANSMISSION FUNCTIONED NORMALLY. TAKEN TO THE DEALER ON MAY 12, WITH COPIES OF MESSAGES FROM EDMUNDS.COM FROM OTHER OWNERS WITH THE SAME PROBLEM AND SUGGESTION TO REPLACE TCM. BECAUSE DEALER COULD NOT DUPLICATE THE PROBLEM THEY WILL NOT REPLACE ANYTHING.*AK
NHTSA ODI #10073006
3,000 miles · May 20, 2004
Visibility
THE WINDSHIELD WIPER FLUID SPRAYED TOO LOW, CAUSING IMPAIRED VISION. THE CAUSE HAS NOT YET TO BEEN DETERMINED. *AK THE DEALER TRIED TO CORRECT THE PROBLEM BY REPLACING THE NOZZLES BUT THAT DID NOT CORRECT THE PROBLEM. THE PART HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THE NOZZLE NEEDS TO BE REDESIGNED. THE STORAGE LID …
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THE WINDSHIELD WIPER FLUID SPRAYED TOO LOW, CAUSING IMPAIRED VISION. THE CAUSE HAS NOT YET TO BEEN DETERMINED. *AK THE DEALER TRIED TO CORRECT THE PROBLEM BY REPLACING THE NOZZLES BUT THAT DID NOT CORRECT THE PROBLEM. THE PART HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THE NOZZLE NEEDS TO BE REDESIGNED. THE STORAGE LID WARPED AND AS A RESULT THE LID IS NOT FLUSH WITH THE DASH. *NM
NHTSA ODI #10067520
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
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