Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1420–25K
3125–50K
4150–75K
3775–100K
55100–150K
15150K+
321 reports with mileage · 124 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports10 fire reports30 injury reports
What owners actually said
445 reports
11,329 miles · Mar 6, 2005
Visibility
THE GLASS SUN ROOF LEAKS, CAUING WATER TO ACCUMULATE IN THE REAL WELL. THIS ACCUMULATION OF WATER CAUSES THE AUTOMATIC LIFT GATE TO FAIL (SHORT OUT). THE SUN ROOF ALOS LEAKS INTO THE CAR PASSENGER AREA DRIPPING ON THE PASSENGERS IN THE MIDDLE ROW. THERE IS WATER DAMAGE SEEN ON THE INSIDE ROOF OF THE VAN & MAY CAUSE MOLD & MUST …
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THE GLASS SUN ROOF LEAKS, CAUING WATER TO ACCUMULATE IN THE REAL WELL. THIS ACCUMULATION OF WATER CAUSES THE AUTOMATIC LIFT GATE TO FAIL (SHORT OUT). THE SUN ROOF ALOS LEAKS INTO THE CAR PASSENGER AREA DRIPPING ON THE PASSENGERS IN THE MIDDLE ROW. THERE IS WATER DAMAGE SEEN ON THE INSIDE ROOF OF THE VAN & MAY CAUSE MOLD & MUST SMELL.**AK
NHTSA ODI #10112595
444 miles · Mar 3, 2005
Air BagsElectrical SystemEngine And Engine Cooling
NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD…
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NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB
NHTSA ODI #10113535
Mileage unknown · Feb 23, 2005
Latches/locks/linkages
I PURCHASED MY 2004 NISSAN QUEST IN SEPTEMBER 2003. THE DAY I DROVE THE VEHICLE OFF THE LOT THE SLIDING DOORS BEGAN TO RATTLE AND HAVEN'T STOPPED SINCE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS FOR A TOTAL OF NINE TIMES. THE DASH REFLECTS IN THE WINDSHIELD MAKING IT A HAZARD TO DRIVE, THE DRIVER'S DOOR HAS A SQUEAK W…
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I PURCHASED MY 2004 NISSAN QUEST IN SEPTEMBER 2003. THE DAY I DROVE THE VEHICLE OFF THE LOT THE SLIDING DOORS BEGAN TO RATTLE AND HAVEN'T STOPPED SINCE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS FOR A TOTAL OF NINE TIMES. THE DASH REFLECTS IN THE WINDSHIELD MAKING IT A HAZARD TO DRIVE, THE DRIVER'S DOOR HAS A SQUEAK WHEN OPENING THAT IS CAUSED BY THE HINGE FLEXING WHERE IT IS ATTACHED TO THE BODY. HAVE BEEN TOLD BY DEALER THIS CANNOT BE FIXED. THE SLIDING DOOR PANEL ON THE DRIVER'S SIDE REAR, PROTRUDES ABOUT 1/8" FROM THE BODY AND HAS A DENT IN THE CORNER OF THE PANEL AND HAVE BEEN TOLD BY DEALER THIS CANNOT BE FIXED. I PAID OVER $31K FOR THIS CAR AND IT SEEMINGLY CANNOT BE FIXED NO MATTER WHAT IS WRONG. I HAVE CONTACTED NISSAN 5 TIMES BY TELEPHONE AND ON ONE EVER RETURNS MY CALLS. *AK
NHTSA ODI #10112074
14,900 miles · Feb 19, 2005
Latches/locks/linkagesInjury
1- NORMALY EXITING THE CAR MY 3.5 YR OLD SON GOT HIS RIGHT FOOT CRUSHED BY THE RIGHT PASSENGER AUTOMATIC SLIDING DOOR WHICH STARTED CLOSING BY ITSELF. 2-EVEN AFTER RECALL HAS BEEN PERFORMED FOR THE SLIDING DOORS NOT LOCKING THIS DOOR SEEMS TO HAVE A MIND OF ITS OWN AND IT IS NOT ACCEPTABLE NOR SAFE THAT WE CAN'T EXIT THE VEHIC…
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
NHTSA ODI #10111825
Mileage unknown · Feb 16, 2005
StructureInjury
2004 NISSAN QUEST POWER SLIDING SIDE DOOR SMASHED CHILD'S HAND. THE DOOR NEITHER STOPPED NOR RETRACTED, BUT SHUT TIGHTLY AND COMPLETELY ON CHILD'S LEFT HAND. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE DOOR WORKED FINE AND BLAMED TO CONSUMER FOR NOT KEEPING THE CHILD HAND AWAY FROM THE CLOSING DOOR. *NM …
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2004 NISSAN QUEST POWER SLIDING SIDE DOOR SMASHED CHILD'S HAND. THE DOOR NEITHER STOPPED NOR RETRACTED, BUT SHUT TIGHTLY AND COMPLETELY ON CHILD'S LEFT HAND. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE DOOR WORKED FINE AND BLAMED TO CONSUMER FOR NOT KEEPING THE CHILD HAND AWAY FROM THE CLOSING DOOR. *NM *SC
NHTSA ODI #10111371
3,000 miles · Feb 16, 2005
Engine And Engine CoolingTires
THE CONSUMER NOTICED WHILE DRIVING, A ROTTEN SMELL WOULD COME IN FROM THE VENTS. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC ON SEVERAL OCCASIONS THIS PROBLEM HAS OCCURRED. THIS PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THERE IS STILL A ROTTEN…
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THE CONSUMER NOTICED WHILE DRIVING, A ROTTEN SMELL WOULD COME IN FROM THE VENTS. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC ON SEVERAL OCCASIONS THIS PROBLEM HAS OCCURRED. THIS PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THERE IS STILL A ROTTEN EGG SMELL COMING FROM THE CATALYTIC CONVERTER. ALSO THE TIRE PRESSURE MONITORING SYSTEM INDICATES A FLAT TIRE WHEN TIRE IS NOT FLAT. CONSUMER IS HAPPY WITH THE MINIVAN EXCEPT FOR THE SULFUR SMELL AND THE FALSE TIRE READINGS. *TT
NHTSA ODI #10107510
Mileage unknown · Feb 9, 2005
Visibility
THIS VEHICLE HAS HAD A PROBLEM SINCE THE FIRST DAY I TOOK DELIVERY OF IT. IT SEEMS TO BE A PROBLEM WITH THE AC/HEATING SYSTEM. ON DAYS WHEN IT IS ABOVE 65 DEGREES HOT AIR CONTINUOUSLY BLOWS THROUGHOUT THE CENTER VENTS. I HAVE ADDRESSED THIS ISSUE WITH THE DEALER AND THEY STATED THAT THERE IS NO FIX FOR THIS PROBLEM. THEY DON'…
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THIS VEHICLE HAS HAD A PROBLEM SINCE THE FIRST DAY I TOOK DELIVERY OF IT. IT SEEMS TO BE A PROBLEM WITH THE AC/HEATING SYSTEM. ON DAYS WHEN IT IS ABOVE 65 DEGREES HOT AIR CONTINUOUSLY BLOWS THROUGHOUT THE CENTER VENTS. I HAVE ADDRESSED THIS ISSUE WITH THE DEALER AND THEY STATED THAT THERE IS NO FIX FOR THIS PROBLEM. THEY DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN. *JB
NHTSA ODI #10110175
Mileage unknown · Feb 8, 2005
Latches/locks/linkages
CONSUMER WAS UNABLE TO OPEN OR CLOSE THE REAR SLIDING DOOR IN COLD WEATHER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DOOR LATCH NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
NHTSA ODI #10111167
8,000 miles · Feb 1, 2005
SeatsInjury
WHILE ATTEMPTING TO MOVE THE PASSENGER SIDE SECOND-ROW SEAT BACK, I REACHED AROUND THE SEAT TO GRAB THE LEVER, AND MY PINKIE FINGER WAS CAUGHT IN THE SEAT MECHANISM. AT THE EMERGENCY ROOM, THEY DETERMINED THAT I HAD BROKEN MY FINGER AND MY NAIL HAD TO BE REMOVED BECAUSE IT HAD BEEN SLICED THROUGH. I HAVE LASTING NERVE DAMAGE A…
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WHILE ATTEMPTING TO MOVE THE PASSENGER SIDE SECOND-ROW SEAT BACK, I REACHED AROUND THE SEAT TO GRAB THE LEVER, AND MY PINKIE FINGER WAS CAUGHT IN THE SEAT MECHANISM. AT THE EMERGENCY ROOM, THEY DETERMINED THAT I HAD BROKEN MY FINGER AND MY NAIL HAD TO BE REMOVED BECAUSE IT HAD BEEN SLICED THROUGH. I HAVE LASTING NERVE DAMAGE AND THE BONE HAS NOT HEALED CORRECTLY. I WROTE A LETTER TO NISSAN DETAILING THIS EXPERIENCE - I AM VERY CONCERNED ABOUT THE SAFETY OF MY CHILDREN IN THIS CAR AND AM AFRAID TO TRY TO USE ANY OF THE SEAT LEVERS AGAIN. HOWEVER, NISSAN HAS NOT RESPONDED, AFTER FOUR MONTHS. THIS DEFECT NEEDS TO BE FIXED.*AK
NHTSA ODI #10108368
2,571 miles · Jan 26, 2005
Latches/locks/linkages
SLIDING DOORS LATCH RATTLE. HAVE TO STOP OR REACH BACK TO CLOSE AGAIN. DRIVING HIT A BUMP ON THE PAVED ROAD LEFT SLIDER DOOR OPENED. *JB
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
2004 Nissan Quest Problems, Complaints & Recalls | Skip That Year
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