2004 Nissan Quest

DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC

DT: THE CONSUMER OWNS A 2004 NISSAN QUEST. VEHICLE INTERMITTENTLY STALLED AND HESITATED. THE CONSUMER TOOK THE CAR TO THE REPAIR SHOP NUMEROUS TIMES FOR THIS PROBLEM. THE DEALER REPLACED THE FUEL PUMP ONCE , AND THE ABS SENSOR WAS ALSO REPLACED, NO ONE KNEW WHAT WAS HAPPENING WITH THE CAR. THE CAR HAS BEEN TOWED TO THE DEALER AGAIN FOR THE SAME ISSUES. THE CONSUMER HAS NOT CALLED THE MANUFACTURER. THE CONSUMER WANTED TO GET RID OF THE CAR. *AK

DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD TO BANG IT HARD TO GET IT CLOSED. THE SLIDING DOOR WAS HAVING PROBLEMS AS WELL, IT MUST BE SLAMMED IN ORDER TO CLOSE IT. THE DEALERSHIP HAS ATTEMPTED TO FIX THE PROBLEMS WITH THE DOORS. THE TIRE PROBLEMS BEGAN ABOUT 2 WEEKS AFTER THE PURCHASE OF THE VEHICLE. TIRE LIGHTS ARE COMING ON, INDICATING THAT THE TIRES ARE LOOSING AIR. OWNER ADVISES THAT ONE TIME THE TIRE LIGHT WOULD COME ON ABOUT EVERY BLOCK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AFTER THIS. THE TIRE HAD A NAIL IN IT. THERE IS ALSO PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM PARK TO DRIVE, IT IS VERY DIFFICULT TO SHIFT. OWNER RECEIVED A RECALL LETTER ABOUT THIS LAST YEAR AND IN JANUARY OF 2005. THE RECALL NUMBER IS NOT AVAILABLE. THE DEALERSHIP STATES THAT THIS RECALL IS CLOSED. THE DEALERSHIP WON'T LOOK ANY FURTHER INTO THE TRANSMISSION. THERE IS A PROBLEM WITH THE FRONT PASSENGER SEAT, YOU COULD SEE THE METAL IN THE SEAT. THE RADIO HAS BEEN REPLACED THREE TIMES. IT IS NOW NEEDING TO BE REPLACED AGAIN. THE CAR HAS A BAD SMELL, LIKE ROTTEN EGGS. THE SMELL IS COMING FROM ENGINE. DEALERSHIP REPORTS IT IS COMING FROM A COMPUTER CHIP AND IT STILL SMELLED AFTER REPLACEMENT. THE SAME SMELL RETURNED AND THEN THE OWNER RETURNED THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR TWO MONTHS. THE DEALERSHIP REPLACED THE CATALYTIC CONVERTER. THE OWNER ADVISES THAT THERE IS STILL A BAD SMELL. THE DEALERSHIP REPORTED THE SMELL MUST BE SULFURIC ACID. THE OWNER WENT TO THE DOCTOR IN REGARDS TO THE BAD CHEMICAL SMELL THAT BURNS. THE VEHICLE HAD PROBLEMS WITH THE BATTERY. OWNER PAID FOR CAR RENTAL. *JB THE DRIVERS SEAT MOVED WHEN THE CONSUMER APPLIED THE BRAKES.*JB

THE PASSENGER AIR BAG OFF LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD AND I AM VERY CONCERNED. UNKNOWN WHEN THE EXACT START DATE WAS. NOTICED IT MORE AFTER THE RECALL. *JB

TO DATE 3 OF THE 4 ORIGINAL GOODYEAR EAGLE LS2 P225/65R16 TIRES ARE SEPARATING ALONG THE TIRE WALL SEAM. THE TIRE WERE ORIGINAL EQUIPMENT ON A 2004 NISSAN QUEST WITH LESS THAN 20,000 MILES WEAR. A LOCAL RETAILER IS REPLACING THE TIRES AWAITING GOODYEAR'S DECISION FOR COST. THE FIRST INDICATION IS THAT THE TIRE LOOSES AIR PRESSURE AND UPON INSPECTION A PART CAN BE FOUND ALONG THE SEAM. THIS IS DEFINITELY AND MANUFACTURING DEFECT. *NM

PURCHASED 2004 NISSAN QUEST IN JANUARY OF 2004. THE AIR CONDITIONING SYSTEM EMITTED A VERY FOUL (MUSTY) ODOR THE FIRST TIME I USED THE SYSTEM IN MARCH. I TOOK THE VAN TO THE DEALER. THEY ADMITTED THAT THERE WAS AN ODOR, BUT COULD NOT LOCATE THE SOURCE OF THE ODOR. THE VAN WAS TAKEN TO A DIFFERENT DEALER ON 9/16/04. I TOOK IT BACK TO THE DEALER WHERE I BOUGHT THE VAN ON 9/23/04. WHEN THE SMELL RETURNED, I TOOK THE VAN BACK TO THE DEALER ON 10/20/04. I HAVE HAD NUMEROUS NEIGHBORS AND FRIENDS RIDE IN THIS VAN. AS SOON AS THEY WOULD SIT IN THE VAN, THEY WOULD ASK ABOUT THE SMELL. TOOK THE VAN BACK TO THE DEALER ON 6/7/05 AS THE SMELL HAD RETURNED. THIS TIME THE DEALER REPLACED THE IN-CABIN AIR FILTER (SCHEDULED MAINTENANCE) AND SPRAYED LYSOL IN THE VENTS AND A/C DUCTS. THE VAN CONTINUED TO SMELL AND WAS RETURNED TO THE DEALER ON 6/21/05. THIS TIME, THE SERVICE TECHNICIANS DISASSEMBLED THE DASH TO ACCESS THE EVAPORATOR. THE MOISTURE DRAIN TUBE (WHICH IS CLEAR) WAS BROWN. THE SERVICE MANAGER TOLD ME THIS. NISSAN CLEANED THE TUBE AND REASSEMBLED THE DASH. SINCE EACH OF THESE REPAIRS WAS WARRANTY WORK, I REQUESTED THAT NISSAN PAY FOR A RENTAL CAR. SINCE NISSAN CLAIMS THAT NO REPAIR WORK WAS DONE, I HAD TO PAY FOR THE RENTAL CAR EACH TIME. I CONDUCTED SOME RESEARCH AND LEARNED THAT MOLD AND BACTERIA IS A COMMON PROBLEM FOR AUTOMOBILE A/C SYSTEMS. MOST CAR MANUFACTURERS HAVE A FIX FOR THIS PROBLEM. NISSAN DOES NOT. I MAILED A LETTER TO NISSAN CONSUMER AFFAIRS. THEIR REPRESENTATIVE CALLED ONCE AND TOLD TO TAKE THE VAN BACK IN FOR SERVICE. EACH TIME I TOOK THE VAN BACK TO THE SERVICE DEPARTMENT, I WOULD CALL THE CONSUMER AFFAIRS. HE NEVER RETURNED MY PHONE CALLS. DURING MY LAST SERVICE CALL WITH NISSAN ON 6/21/05, I GAVE THE SERVICE MANAGER A COPY OF A DOCUMENT THAT LISTS THE TECHNICAL SERVICE BULLETINS (TSBS) THAT MOST CAR MANUFACTURERS HAVE FOR TREATING THE MOLD AND BACTERIA. NISSAN DOES NOT HAVE A TSB FOR THIS ISSUE. *NM

A "SAFETY FEATURE" OF THE VAN IS A HUGE HAZARD TO MY CHILDREN. MY UNDERSTANDING IS THAT WHEN THE ELECTRIC DOOR SHUTS, IT IS NOT SUPPOSED TO CLOSE IF SOMEONE (A CHILD IS IN THE WAY). I AM A 6 FOOT 9, 270-POUND MAN, AND IF I AM IN THE WAY, THE SLIDING DOOR PHYSICALLY MOVES AND CRUSHES ME AGAINST THE FRAME BEFORE IT OPENS BACK UP. I HAVE BEEN TOLD ON THREE SEPARATE OCCASIONS THAT THIS IS THE WAY THE DOOR IS DESIGNED AND THERE IS NOT A FIX REQUIRED FOR THIS PROBLEM. THIS SEEMS TO BE AN OBVIOUS DESIGN FLAW AND HARD TO UNDERSTAND SINCE THE TRUNK STOPS CLOSING AND BOUNCES BACK UP IF YOU EVEN TAP IT WHILE IT IS CLOSING. THE TOYOTA AND HONDA VANS BOUNCE RIGHT BACK IF TOUCHED WHILE WHILE TRYING TO CLOSE. NISSAN IS MARKETING THIS CAR TO BE "MOM FRIENDLY" HOWEVER IT IS FAR FROM IT IF IT PLACES OUR CHILDREN AT RISK OF BEING CRUSHED.