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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

What owners actually said

445 reports
37,500 miles · Jul 10, 2007
Air BagsInjury

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A TIE DOWN STRAP AND BOTH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO CRASH OR ANY TYPE OF IMPACT INVOLVED. THE DRIVER SUSTAINED MINOR BURNS ON HER LEFT WRIST AND BICEP ALONG WITH BRUISES ON HER HIP. THE FRONT SEAT PASSENGER SUSTA…

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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A TIE DOWN STRAP AND BOTH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO CRASH OR ANY TYPE OF IMPACT INVOLVED. THE DRIVER SUSTAINED MINOR BURNS ON HER LEFT WRIST AND BICEP ALONG WITH BRUISES ON HER HIP. THE FRONT SEAT PASSENGER SUSTAINED MINOR BURNS, CUTS, AND SCRATCHES ON HER CHEST. AS OF JULY 10, 2007, THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37,500.

NHTSA ODI #10195950

24,280 miles · Jun 20, 2007
Structure

2004 NISSAN QUEST SL VAN, PASSENGER SIDE POWER DOOR, CLOSING ON ITS OWN AND FAILING TO SENSE AN OBSTRUCTION (IN THIS CASE, MY CHILD). MY WIFE HAD TO PHYSICALLY THROW HERSELF AGAINST THE DOOR TO STOP IT FROM CRUSHING OUR SON. THE DEALERSHIP HAS REFUSED TO PICK UP THE VEHICLE AS OF YET.

NHTSA ODI #10193800

42,000 miles · Jun 1, 2007
Electrical SystemSeatsStructure

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE …

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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES AND THE DEALER CHANGED THE SENSORS AND READJUSTED THE DOORS. THE DOOR CONTINUES TO NOT WORK PROPERLY. THE VEHICLE IS PART OF RECALL # 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 42,000. THE CONSUMER STATED BATTERY WEAK, DEALER REPLACED BATTERY. THE CONSUMER STATED SLOW LEAK IN TIRES, THE DEALER REPLACED ALL FOUR TIRES. THE DEALER STATED THERE WAS A RECALL ON 2ND ROW SEAT, DEALER STATED PARTS ARE ON SPECIAL ORDER. THE CONSUMER PROVIDED A COPY OF VEHICLE REPAIRS. THE WIPER BLADES WERE REPLACED. UPDATED 07/10/07 *TR

NHTSA ODI #10192246

61,370 miles · May 17, 2007
Electrical System

MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOPPED THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK

NHTSA ODI #10191132

61,370 miles · May 17, 2007
Electrical System

MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL, THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOP THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK

NHTSA ODI #10191087

55,000 miles · May 15, 2007
Air BagsSeat Belts

I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY …

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I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK

NHTSA ODI #10190790

27,000 miles · Apr 24, 2007
Electrical System

BATTERY MAIN GROUND WIRE IS STRAPPED SUPPORTED TO FRAME THEN GROUNDED AT BOLT IN TRANSMISSION. GROUND WIRE BREAKAGE OCCURRED AT TRANSMISSION GROUNDING POINT DUE TO OSCILLATION OF STIFF GROUND WIRE BEING OSCILLATED UP AND DOWN BY TRANSMISSION MOVEMENT RELATIVE TO VEHICLE FRAME. *TR

NHTSA ODI #10188683

Mileage unknown · Mar 28, 2007
Power Train

WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. …

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WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. LOOKING DOWN, SHE SAW THAT THE AUTOMATIC TRANSMISSION GEAR SHIFT HAD MOVED FROM DRIVE TO LOW WITHOUT HUMAN HELP. OVER THE NEXT TWO DAYS THE TRANSMISSION WAS SLUGGISH, AND WAS REPORTED IN PERSON TO THE DEALER THAT SATURDAY ON MARCH 17. I ASKED A REPRESENTATIVE TO COME AND DRIVE THE VAN ON THE SPOT TO EXPERIENCE THE SLUGGISHNESS, THE REPRESENTATIVE DECLINED. THE TRANSMISSION REMAINED SLUGGISH THROUGHOUT THE WEEKEND, UNTIL I TOOK IT IN FOR INSPECTION ON MARCH 19. DURING MARCH 19 & 20 THE TECHNICIANS COULD NOT FIND ANYTHING WRONG.*AK

NHTSA ODI #10186386

40,000 miles · Mar 9, 2007
Parking BrakeCrashInjury

I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, I…

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I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, IT WAS MOVING TOO FAST. THE VAN DRAGGED ME INTO THE STREET, SLAMMED ME INTO THE ASPHALT AND DRUG MY ACROSS THE ROAD. THE NEIGHBORS MAIL BOX WHICH WAS CEMENTED INTO THE GROUND STOPPED THE VAN...AFTER IT WAS RIPPED FROM THE GROUND. I SUFFERED CONTUSIONS AND SCRAPES ALONG THE RIGHT SIDE OF MY FACE AND SHOULDER FROM THE ROAD AND CONTUSIONS AND SCRAPES TO MY LEFT RIBS, HIP AND THIGH. *JB

NHTSA ODI #10184668

Mileage unknown · Feb 28, 2007
SeatsUnknown Or Other

TL*- THE CONTACT OWNS A 2004 NISSAN QUEST WITH AN ODOMETER READING OF 38,000 MILES. THE CONTACT STATED THAT THE CONTROLS ON THE INSTRUMENT PANEL WERE UNSAFE BECAUSE THEY WERE HARD TO USE WHILE DRIVING. WHEN THE CONTACT WOULD TRY TO USE THE DEFROSTER IT WAS DIFFICULT BECAUSE OF THE LOCATION ON THE DASHBOARD AND CAUSED A DISTRAC…

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TL*- THE CONTACT OWNS A 2004 NISSAN QUEST WITH AN ODOMETER READING OF 38,000 MILES. THE CONTACT STATED THAT THE CONTROLS ON THE INSTRUMENT PANEL WERE UNSAFE BECAUSE THEY WERE HARD TO USE WHILE DRIVING. WHEN THE CONTACT WOULD TRY TO USE THE DEFROSTER IT WAS DIFFICULT BECAUSE OF THE LOCATION ON THE DASHBOARD AND CAUSED A DISTRACTION WHILE DRIVING. SHE HAD TO ROLL DOWN THE WINDOWS UNTIL SHE CAME TO A STOP TO TURN ON THE DEFROSTER. ALSO, THE SPEEDOMETER WHICH WAS LOCATED ON THE CENTER OF THE DASHBOARD MADE IT DIFFICULT TO SEE. THE DRIVER STATED THAT THE ONLY THING THAT WAS LOCATED IN THE DASHBOARD WITH ALL THE CONTROLS IN THE CENTER WAS A STORAGE COMPARTMENT WHICH WAS A DANGEROUS DESIGN FLAW. NISSAN HAS SINCE FIXED THE PROBLEM WITH THE NEWER MODELS. THE CONTACT FELT THAT THE RECALL SOLUTION FOR THE MIDDLE SEAT LATCH WAS A BAD SOLUTION BECAUSE THEY ONLY USED FOUR PLASTIC PEGS AND A PIECE OF CLOTH. THE CURRENT MILEAGE WAS 38,000.*AK THE CONSUMER FEELS THAT THE OLDER DESIGNS SHE BE RECALLED BECAUSE IT IS TOO DIFFICULT TO OPERATE SAFELY WHILE DRIVING. UPDATE 4/25/07*TR

NHTSA ODI #10183810

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.