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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

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When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

Structure complaints

70 reports
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54,500 miles · Jan 5, 2006
Structure

THE POWER SLIDING DOORS IN MY NISSAN QUEST 2004 REQUIRE A VERY STRONG FORCE TO STOP THEM ONCE THEY ARE ACTIVATED TO CLOSE. MY 4-YEAR OLD SON GOT HIT BY IT ON NOV 11, 2005 AND ALMOST GOT STUCK BETWEEN THE DOOR AND THE DOOR FRAME. I HAVE IN MANY OCCASIONS BEING HIT BY THE DOORS ON THE WAY TO CLOSING AND ONLY A VERY STRONG RESISTAN…

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THE POWER SLIDING DOORS IN MY NISSAN QUEST 2004 REQUIRE A VERY STRONG FORCE TO STOP THEM ONCE THEY ARE ACTIVATED TO CLOSE. MY 4-YEAR OLD SON GOT HIT BY IT ON NOV 11, 2005 AND ALMOST GOT STUCK BETWEEN THE DOOR AND THE DOOR FRAME. I HAVE IN MANY OCCASIONS BEING HIT BY THE DOORS ON THE WAY TO CLOSING AND ONLY A VERY STRONG RESISTANCE CAN STOP THEM. I HAVE TALKED TO THE DEALER AND THEY REFERRED ME TO NISSAN BUT NO ONE HAS AN ANSWER ON THE PROBLEM OTHER THAN SAYING THAT YES THE FORCE REQUIRED IS VERY LARGE. ISN'T THAT A VERY SERIOUS SAFETY ISSUE? SHOULDN'T THE POWER SLIDING DOORS, LIKE THE DOOR OF ELEVATORS, HAVE A SAFETY SPECIFICATION TO ENSURE THAT THEY CLOSE AT THE SLIGHT USE OF FORCE? MINIVANS ARE USED BY MANY FAMILIES WITH KIDS. I SEE THAT AS A SERIOUS PROBLEM. LUCKILY NO ONE GOT HURT THIS TIME. *NM

NHTSA ODI #10146995

23,000 miles · Sep 27, 2005
Structure

DT: THE CONTACT OWNS A 2004 NISSAN QUEST. SAFETY DEFECT WERE THE SIDE PANELS. THEY JUST FEEL INTO THE STREET. PASSENGER SIDE PANELS FELL OFF WHILE DRIVING ON THE HIGHWAY IN APRIL, 2005. NO CRASHES INVOLVED. NO POLICE OR FIRE REPORTS TAKEN.*AK

NHTSA ODI #10137852

4,503 miles · Aug 23, 2005
Engine And Engine CoolingFuel System, GasolineFuel System, Other

DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CO…

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DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC

NHTSA ODI #10129992

100 miles · Aug 12, 2005
Electrical SystemEngine And Engine CoolingPower Train

DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD …

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DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD TO BANG IT HARD TO GET IT CLOSED. THE SLIDING DOOR WAS HAVING PROBLEMS AS WELL, IT MUST BE SLAMMED IN ORDER TO CLOSE IT. THE DEALERSHIP HAS ATTEMPTED TO FIX THE PROBLEMS WITH THE DOORS. THE TIRE PROBLEMS BEGAN ABOUT 2 WEEKS AFTER THE PURCHASE OF THE VEHICLE. TIRE LIGHTS ARE COMING ON, INDICATING THAT THE TIRES ARE LOOSING AIR. OWNER ADVISES THAT ONE TIME THE TIRE LIGHT WOULD COME ON ABOUT EVERY BLOCK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AFTER THIS. THE TIRE HAD A NAIL IN IT. THERE IS ALSO PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM PARK TO DRIVE, IT IS VERY DIFFICULT TO SHIFT. OWNER RECEIVED A RECALL LETTER ABOUT THIS LAST YEAR AND IN JANUARY OF 2005. THE RECALL NUMBER IS NOT AVAILABLE. THE DEALERSHIP STATES THAT THIS RECALL IS CLOSED. THE DEALERSHIP WON'T LOOK ANY FURTHER INTO THE TRANSMISSION. THERE IS A PROBLEM WITH THE FRONT PASSENGER SEAT, YOU COULD SEE THE METAL IN THE SEAT. THE RADIO HAS BEEN REPLACED THREE TIMES. IT IS NOW NEEDING TO BE REPLACED AGAIN. THE CAR HAS A BAD SMELL, LIKE ROTTEN EGGS. THE SMELL IS COMING FROM ENGINE. DEALERSHIP REPORTS IT IS COMING FROM A COMPUTER CHIP AND IT STILL SMELLED AFTER REPLACEMENT. THE SAME SMELL RETURNED AND THEN THE OWNER RETURNED THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR TWO MONTHS. THE DEALERSHIP REPLACED THE CATALYTIC CONVERTER. THE OWNER ADVISES THAT THERE IS STILL A BAD SMELL. THE DEALERSHIP REPORTED THE SMELL MUST BE SULFURIC ACID. THE OWNER WENT TO THE DOCTOR IN REGARDS TO THE BAD CHEMICAL SMELL THAT BURNS. THE VEHICLE HAD PROBLEMS WITH THE BATTERY. OWNER PAID FOR CAR RENTAL. *JB THE DRIVERS SEAT MOVED WHEN THE CONSUMER APPLIED THE BRAKES.*JB

NHTSA ODI #10129935

Mileage unknown · Jul 21, 2005
Structure

A "SAFETY FEATURE" OF THE VAN IS A HUGE HAZARD TO MY CHILDREN. MY UNDERSTANDING IS THAT WHEN THE ELECTRIC DOOR SHUTS, IT IS NOT SUPPOSED TO CLOSE IF SOMEONE (A CHILD IS IN THE WAY). I AM A 6 FOOT 9, 270-POUND MAN, AND IF I AM IN THE WAY, THE SLIDING DOOR PHYSICALLY MOVES AND CRUSHES ME AGAINST THE FRAME BEFORE IT OPENS BACK UP. …

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A "SAFETY FEATURE" OF THE VAN IS A HUGE HAZARD TO MY CHILDREN. MY UNDERSTANDING IS THAT WHEN THE ELECTRIC DOOR SHUTS, IT IS NOT SUPPOSED TO CLOSE IF SOMEONE (A CHILD IS IN THE WAY). I AM A 6 FOOT 9, 270-POUND MAN, AND IF I AM IN THE WAY, THE SLIDING DOOR PHYSICALLY MOVES AND CRUSHES ME AGAINST THE FRAME BEFORE IT OPENS BACK UP. I HAVE BEEN TOLD ON THREE SEPARATE OCCASIONS THAT THIS IS THE WAY THE DOOR IS DESIGNED AND THERE IS NOT A FIX REQUIRED FOR THIS PROBLEM. THIS SEEMS TO BE AN OBVIOUS DESIGN FLAW AND HARD TO UNDERSTAND SINCE THE TRUNK STOPS CLOSING AND BOUNCES BACK UP IF YOU EVEN TAP IT WHILE IT IS CLOSING. THE TOYOTA AND HONDA VANS BOUNCE RIGHT BACK IF TOUCHED WHILE WHILE TRYING TO CLOSE. NISSAN IS MARKETING THIS CAR TO BE "MOM FRIENDLY" HOWEVER IT IS FAR FROM IT IF IT PLACES OUR CHILDREN AT RISK OF BEING CRUSHED.

NHTSA ODI #10129531

Mileage unknown · Jun 6, 2005
Structure

DT: 2004, NISSAN QUEST HAS 4 WINDOWS ON THE ROOF AND THEY LEAK. CONSUMER TOOK VEHICLE BACK TO DEALER FOUR TIMES AND THEY REFUSED TO FIX IT.*AK

NHTSA ODI #10124308

4,000 miles · Apr 6, 2005
Structure

THE AUTOMATIC POWER SLIDING DOOR WOULD NOT REOPEN AS THE PASSENGERS WERE GETTING INTO THE VEHICLE. THE DOOR SENSOR FAILED TO REOPEN THE DOOR. THE VEHICLE HAD BEEN TO THE DEALER ON FOUR OCCASIONS AND VARIOUS REPAIRS WERE MADE, BUT THE PROBLEM RECURRED. *AK THE DEALER SUGGESTED THAT THERE WAS NO ADJUSTMENT AVAILABLE FOR THE A…

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THE AUTOMATIC POWER SLIDING DOOR WOULD NOT REOPEN AS THE PASSENGERS WERE GETTING INTO THE VEHICLE. THE DOOR SENSOR FAILED TO REOPEN THE DOOR. THE VEHICLE HAD BEEN TO THE DEALER ON FOUR OCCASIONS AND VARIOUS REPAIRS WERE MADE, BUT THE PROBLEM RECURRED. *AK THE DEALER SUGGESTED THAT THERE WAS NO ADJUSTMENT AVAILABLE FOR THE AUTOMATIC REVERSING MECHANISM. THE CONSUMER STATED THAT THE HIGHER ON THE DOOR ONE'S ARM, HAND AND SHOULDER WOULD MAKE CONTACT, THE HARDER IT WAS TO REVERSE THE DOOR. *SC *JB

NHTSA ODI #10115009

1,455 miles · Mar 10, 2005
Latches/locks/linkagesSeatsStructure

VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SAL…

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VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK

NHTSA ODI #10113864

444 miles · Mar 3, 2005
Air BagsElectrical SystemEngine And Engine Cooling

NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD…

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NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB

NHTSA ODI #10113535

Mileage unknown · Feb 16, 2005
StructureInjury

2004 NISSAN QUEST POWER SLIDING SIDE DOOR SMASHED CHILD'S HAND. THE DOOR NEITHER STOPPED NOR RETRACTED, BUT SHUT TIGHTLY AND COMPLETELY ON CHILD'S LEFT HAND. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE DOOR WORKED FINE AND BLAMED TO CONSUMER FOR NOT KEEPING THE CHILD HAND AWAY FROM THE CLOSING DOOR. *NM …

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2004 NISSAN QUEST POWER SLIDING SIDE DOOR SMASHED CHILD'S HAND. THE DOOR NEITHER STOPPED NOR RETRACTED, BUT SHUT TIGHTLY AND COMPLETELY ON CHILD'S LEFT HAND. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE DOOR WORKED FINE AND BLAMED TO CONSUMER FOR NOT KEEPING THE CHILD HAND AWAY FROM THE CLOSING DOOR. *NM *SC

NHTSA ODI #10111371

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.