IllustrationPREMATURE BRAKE PAD WEAR. *NM
2004 Nissan Quest
Owner reports · Recalls · Investigations
More warning signs than most Quest years
Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.
About this comparison →How this year compares
Owner complaints by model year
Compare all Quest years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1420–25K
3125–50K
4150–75K
3775–100K
55100–150K
15150K+
321 reports with mileage · 124 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports10 fire reports30 injury reports
Service Brakes, Hydraulic complaints
37 reportsON AUGUST 5, 2005, AFTER 16,328 MILES AND SEVERE SHAKING WHEN BRAKING, DEALER TOLD ME HE HAD TO REPLACE FRONT ROTORS. THREE MONTHS LATER, LIGHT SHAKING BEGAN AGAIN. AFTER PERIOD OF DISUSE FOR THREE MONTHS, SHAKING BECAME WORSE AND DEALER TOLD ME HE HAD TO CUT ROTORS AGAIN (NOW I REALIZED THEY WEREN'T REPLACED.) HOWEVER, HE SAID…
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ON AUGUST 5, 2005, AFTER 16,328 MILES AND SEVERE SHAKING WHEN BRAKING, DEALER TOLD ME HE HAD TO REPLACE FRONT ROTORS. THREE MONTHS LATER, LIGHT SHAKING BEGAN AGAIN. AFTER PERIOD OF DISUSE FOR THREE MONTHS, SHAKING BECAME WORSE AND DEALER TOLD ME HE HAD TO CUT ROTORS AGAIN (NOW I REALIZED THEY WEREN'T REPLACED.) HOWEVER, HE SAID, IT WAS NO LONGER IN THE WARRANTY. IT WAS A RESULT OF MY DRIVING. I'VE HAD THREE NISSANS BEFORE THIS AND NEVER HAD A PROBLEM WITH BRAKES. ROTORS CUT TWICE IN 30,000 MILES? I DON'T THINK SO. THIS IS ONLY ONE OF THE PROBLEMS I HAVE HAD WITH THIS QUEST. *NM
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND …
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DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND SEATS. UPDATED 07/17/06. *JB
2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WA…
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2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WARRANTY, STATED THIS WAS "NORMAL" AND "NORMAL" MAINTENANCE NOT COVERED UNDER WARRANTY UNLESS A DEFECT IN "MATERIALS AND WORKMANSHIP". I CONTEND WORN OUT BRAKE PADS AND THE NECESSITY TO TURN THE ROTORS AT ONLY 29.196 MILES IS NOT NORMAL AND IS A DEFECT IN MATERIALS AND WORKMANSHIP AND SHOULD BE COVERED. A 2004 LAWSUIT ON NISSAN FOR INFINITI G35 PREMATURE BRAKE DEFECT IS SIMILAR TO MY PROBLEM AND IN THAT LAWSUIT NISSAN AGREED TO COVER REPAIRS UP TO 36,000 AND THAT'S WHAT THEY SHOULD DO IN THIS CASE. *JB
DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGE…
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DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGER'S SIDE OPENED WHILE DRIVING. THE CONTACT WAS ABLE TO CLOSE THE DOOR, ALTHOUGH IT TOOK MUCH FORCE TO DO SO. LASTLY, THE DRIVER AND PASSENGER SIDE VENTS HAD HOT AIR FLOWING THROUGH THEM. THE TEMPERATURE GAUGES WERE ADJUSTED; HOWEVER THE HOT AIR STILL FLOWED. AS A RESULT, THE AIR CONDITIONER WAS TURNED ON IN ORDER TO MAINTAIN A COMFORTABLE TEMPERATURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION AND SOLUTIONS TO THESE PROBLEMS; HOWEVER THE PROBLEMS COULD NOT BE DUPLICATED.
WARPING ROTORS. I HAVE A 2004 NISSAN QUEST THAT AS OF TO DATE HAS LESS THAT 38K MILES ON IT HAS GONE THROUGH THREE (3) SETS OF FRONT ROTORS. AFTER SEVERAL THOUSAND MILES THE ROTORS WARP WHICH RESULTS IN A TRIP TO THE DEALERSHIP TO CUT THEM. THE VEHICLE BECOMES UNSAFE TO DRIVE WHEN THE WARPING VIOLENTLY SHAKES THE STEERING WHEEL …
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WARPING ROTORS. I HAVE A 2004 NISSAN QUEST THAT AS OF TO DATE HAS LESS THAT 38K MILES ON IT HAS GONE THROUGH THREE (3) SETS OF FRONT ROTORS. AFTER SEVERAL THOUSAND MILES THE ROTORS WARP WHICH RESULTS IN A TRIP TO THE DEALERSHIP TO CUT THEM. THE VEHICLE BECOMES UNSAFE TO DRIVE WHEN THE WARPING VIOLENTLY SHAKES THE STEERING WHEEL AND BRAKING BECOMES COMPROMISED. *NM
HAD A CRASH IN NOV 2005 AT LOW SPEED (APPROXIMATELY 25 MPH). THE BRAKES SEEMED TO SIMPLY NOT WORK. THE BRAKE PEDAL WAS PRESSED VERY HARD AND SEEMED LIKE NOTHING WAS HAPPENING. I HAVE HAD THE BRAKES CHECKED AT EVERY OTHER SERVICE APPOINTMENT AND NOTHING SEEMS TO BE OBVIOUS TO THE FIRESTONE MECHANIC. ALSO THE TIRES SKID A LOT ON E…
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HAD A CRASH IN NOV 2005 AT LOW SPEED (APPROXIMATELY 25 MPH). THE BRAKES SEEMED TO SIMPLY NOT WORK. THE BRAKE PEDAL WAS PRESSED VERY HARD AND SEEMED LIKE NOTHING WAS HAPPENING. I HAVE HAD THE BRAKES CHECKED AT EVERY OTHER SERVICE APPOINTMENT AND NOTHING SEEMS TO BE OBVIOUS TO THE FIRESTONE MECHANIC. ALSO THE TIRES SKID A LOT ON EVEN SANDY STREETS. I DARE NOT DRIVE IN SNOW WITH THIS ELEPHANT OF A VAN. IT GETS STUCK IN SNOW ON THE SLIGHTEST OF INCLINES. MY NISSAN QUEST SE 2004 HAS HAD THE PRIVILEGE OF HOLDING UP THE TRAFFIC SEVERAL TIMES ON THE SLIGHTEST INCLINE IN THE ROAD IN SNOW. I AM HONESTLY VERY SCARED OF DRIVING IN THE SNOW. TODAY IS THE FIRST DAY I HAVE STARTED EXPLORING WHETHER OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS AND FOUND A NUMBER OF THEM ONLINE. SO I DECIDED TO DO MY PART BY SENDING THIS INFO IN. *NM
2004 QUEST MINIVAN IN FOR FRONT END JUDDER/VIBRATION (6/04)@ 2000 MILES-ROTORS CUT SAME COMPLAINT(12/04) @ 7300+- MILES-ROTORS CUT AND PADS REPLACED SAME COMPLAINT(10/05) @ 15000+-MILES-DEALERS STATES THAT ROTORS AND BRAKES ARE NEEDED AND NOT COVERED SAID THAT BECAUSE IT'S A HEAVY VEHICLE CONSIDERED NORMAL TO REPLACE PADS @ A…
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2004 QUEST MINIVAN IN FOR FRONT END JUDDER/VIBRATION (6/04)@ 2000 MILES-ROTORS CUT SAME COMPLAINT(12/04) @ 7300+- MILES-ROTORS CUT AND PADS REPLACED SAME COMPLAINT(10/05) @ 15000+-MILES-DEALERS STATES THAT ROTORS AND BRAKES ARE NEEDED AND NOT COVERED SAID THAT BECAUSE IT'S A HEAVY VEHICLE CONSIDERED NORMAL TO REPLACE PADS @ APPROXIMATELY 8000+- MILES AND ROTORS AS WELL. IF THERE IS NO PROBLEM WHY CUT ROTORS IN 1ST PLACE, AND THEN AGAIN WITH PAD REPLACEMENT IN LESS THAN 6 MONTHS TIME FRAME? AND NOW A 3RD OCCURRENCE ?*JB
DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CO…
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DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC
DT: THE CONSUMER OWNS A 2004 NISSAN QUEST. VEHICLE INTERMITTENTLY STALLED AND HESITATED. THE CONSUMER TOOK THE CAR TO THE REPAIR SHOP NUMEROUS TIMES FOR THIS PROBLEM. THE DEALER REPLACED THE FUEL PUMP ONCE , AND THE ABS SENSOR WAS ALSO REPLACED, NO ONE KNEW WHAT WAS HAPPENING WITH THE CAR. THE CAR HAS BEEN TOWED TO THE…
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DT: THE CONSUMER OWNS A 2004 NISSAN QUEST. VEHICLE INTERMITTENTLY STALLED AND HESITATED. THE CONSUMER TOOK THE CAR TO THE REPAIR SHOP NUMEROUS TIMES FOR THIS PROBLEM. THE DEALER REPLACED THE FUEL PUMP ONCE , AND THE ABS SENSOR WAS ALSO REPLACED, NO ONE KNEW WHAT WAS HAPPENING WITH THE CAR. THE CAR HAS BEEN TOWED TO THE DEALER AGAIN FOR THE SAME ISSUES. THE CONSUMER HAS NOT CALLED THE MANUFACTURER. THE CONSUMER WANTED TO GET RID OF THE CAR. *AK
Official recalls
405V480000 · Seats:mid/rear Assembly
Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V474000 · Seats:mid/rear Assembly
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
04V186000 · Latches/locks/linkages:doors:latch
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.