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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

Seats complaints

22 reports
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Mileage unknown · Jan 27, 2006
Seats

I RECEIVED A RECALL NOTICE ON MY 2004 NISSAN QUEST. THE RECALL WAS FOR PROBLEMS WITH THE OPERATION OF THE 2ND AND 3RD ROW SEATS OF THE MINIWAN. PORTER NISSAN THE DEALER THAT I BROUGHT THE CAR FROM HAS MADE IT VERY DIFFICULT TO SCHEDULE AND APPOINTMENT. THE WILL NOT SCHEDULE THE WORK ON THE WEEKENDS AND THEY EXPECT ME TO TAKE UP …

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I RECEIVED A RECALL NOTICE ON MY 2004 NISSAN QUEST. THE RECALL WAS FOR PROBLEMS WITH THE OPERATION OF THE 2ND AND 3RD ROW SEATS OF THE MINIWAN. PORTER NISSAN THE DEALER THAT I BROUGHT THE CAR FROM HAS MADE IT VERY DIFFICULT TO SCHEDULE AND APPOINTMENT. THE WILL NOT SCHEDULE THE WORK ON THE WEEKENDS AND THEY EXPECT ME TO TAKE UP TO THREE HOURS OUT OF MY WORKDAY TO WAIT UNTIL THEY FINISH THE REPAIRS ON MY CAR. THE HOURS THAT THEY HAVE ARE NOT CONVENIENT FOR A PERSON WHO WORKS FROM 9-5 AND THEY HAVE REFUSED TO GIVE ME A LOANER CAR. *AK

NHTSA ODI #10148827

Mileage unknown · Jan 18, 2006
Seat BeltsSeats

CONSUMER RECEIVED A RECALL LETTER FOR 2004 QUEST, AFTER ATTEMPTING TO HAVE THE RECALL WORK DONE CONSUMER WAS TOLD THAT THE PARTS WERE ON BACK ORDER. *TS THE DRIVERS SIDE SEAT BELT HEIGHT ADJUSTER WAS JAMMED AND THE DRIVERS SIDE SEAT BACK WAS BROKEN. *JB

NHTSA ODI #10148701

4,000 miles · Oct 26, 2005
SeatsInjury

NHTSA CAMPAIGN NUMBER: 05V474 1. SLIDING 2ND ROW SEAT FORWARD. 2. PINCH POINT NEAR CHAIR HANDLE CRUSHED THE TIP OF MY 3RD FINGER 3. NISSAN IGNORED MY CONCERNS AND TOLD ME IT WAS MY FAULT. THEY WERE PUT ON NOTICE IN DECEMBER 2003. THEY ALSO SENT THEIR ENGINEER OUT OF CHICAGO TO INSPECT THE PROBLEM. THEY STATED NO DEFECT EXIST…

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NHTSA CAMPAIGN NUMBER: 05V474 1. SLIDING 2ND ROW SEAT FORWARD. 2. PINCH POINT NEAR CHAIR HANDLE CRUSHED THE TIP OF MY 3RD FINGER 3. NISSAN IGNORED MY CONCERNS AND TOLD ME IT WAS MY FAULT. THEY WERE PUT ON NOTICE IN DECEMBER 2003. THEY ALSO SENT THEIR ENGINEER OUT OF CHICAGO TO INSPECT THE PROBLEM. THEY STATED NO DEFECT EXISTED AND NO CORRECTION WAS NEEDED. NISSAN'S FILE NUMBER ON MY COMPLAINT IS: 439 2014 IT IS INTERESTING TO NOTE NISSAN'S PLANNED RECALL IS 1 DAY AFTER THE STATUTE OF LIMITATIONS FOR MY INJURY AND THE 1ST REPORTED INJURY YOU HAVE ON FILE FOR THE SAME DATE WHICH OCCURRED IN PLANTATION, FL. I RECENT FOUND OUT ABOUT THE RECALL FOR REASONS OTHER THAN THE INJURY. *NM

NHTSA ODI #10140870

4,503 miles · Aug 23, 2005
Engine And Engine CoolingFuel System, GasolineFuel System, Other

DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CO…

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DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC

NHTSA ODI #10129992

33,000 miles · Apr 30, 2005
SeatsInjury

SECOND ROW BUCKET SEAT CAUGHT MY RIGHT RING FINGER IN THE FORWARD/BACK MECHANISM. MY FINGER WAS NEARLY SEVERED AT THE FINGERNAIL WHICH RESULTED IN A BROKEN BONE IN THE TIP OF MY FINGER AND 3 STITCHES IN THE EMERGENCY ROOM. *AK

NHTSA ODI #10118747

Mileage unknown · Mar 16, 2005
SeatsInjury

WE REPRESENT A GENTLEMAN THAT PURCHASED A 2004 NISSAN QUEST MINIVAN. WHILE SITTING IN THE MIDDLE BUCKET SEAT, HE ATTEMPTED TO SLIDE THE SEAT BACK TO SHOW HIS FAMILY HOW TO DO IT. IN RAISING THE LEVER ON THE SIDE OF THE SEAT, THERE IS AN EXTREMELY LARGE OPENING (WHERE THE NATURAL CURVATURE OF AN ADULTS FINGERS 'FIT') WHICH ACTS A…

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WE REPRESENT A GENTLEMAN THAT PURCHASED A 2004 NISSAN QUEST MINIVAN. WHILE SITTING IN THE MIDDLE BUCKET SEAT, HE ATTEMPTED TO SLIDE THE SEAT BACK TO SHOW HIS FAMILY HOW TO DO IT. IN RAISING THE LEVER ON THE SIDE OF THE SEAT, THERE IS AN EXTREMELY LARGE OPENING (WHERE THE NATURAL CURVATURE OF AN ADULTS FINGERS 'FIT') WHICH ACTS AS A VICE. HE ENDED UP WITH A SEVERED FINGER TIP. APPARENTLY THE 2005 MODEL HAS BEEN 'CHANGED.' HOWEVER, THE 2004 IS THE SAME ON EVERY ONE THAT I SEE. IT CAN BE DEMONSTRATED BY PUTTING A PENCIL IN AND SLIDING THE SEAT BACK. IT OBVIOUSLY SNAPS IN HALF WITH EASE. IT IS A VERY DANGEROUS CONDITION. UNKNOWN IF ANY OTHER INJURIES TO OTHER INDIVIDUALS REPORTED.*AK

NHTSA ODI #10114164

1,455 miles · Mar 10, 2005
Latches/locks/linkagesSeatsStructure

VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SAL…

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VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK

NHTSA ODI #10113864

8,000 miles · Feb 1, 2005
SeatsInjury

WHILE ATTEMPTING TO MOVE THE PASSENGER SIDE SECOND-ROW SEAT BACK, I REACHED AROUND THE SEAT TO GRAB THE LEVER, AND MY PINKIE FINGER WAS CAUGHT IN THE SEAT MECHANISM. AT THE EMERGENCY ROOM, THEY DETERMINED THAT I HAD BROKEN MY FINGER AND MY NAIL HAD TO BE REMOVED BECAUSE IT HAD BEEN SLICED THROUGH. I HAVE LASTING NERVE DAMAGE A…

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WHILE ATTEMPTING TO MOVE THE PASSENGER SIDE SECOND-ROW SEAT BACK, I REACHED AROUND THE SEAT TO GRAB THE LEVER, AND MY PINKIE FINGER WAS CAUGHT IN THE SEAT MECHANISM. AT THE EMERGENCY ROOM, THEY DETERMINED THAT I HAD BROKEN MY FINGER AND MY NAIL HAD TO BE REMOVED BECAUSE IT HAD BEEN SLICED THROUGH. I HAVE LASTING NERVE DAMAGE AND THE BONE HAS NOT HEALED CORRECTLY. I WROTE A LETTER TO NISSAN DETAILING THIS EXPERIENCE - I AM VERY CONCERNED ABOUT THE SAFETY OF MY CHILDREN IN THIS CAR AND AM AFRAID TO TRY TO USE ANY OF THE SEAT LEVERS AGAIN. HOWEVER, NISSAN HAS NOT RESPONDED, AFTER FOUR MONTHS. THIS DEFECT NEEDS TO BE FIXED.*AK

NHTSA ODI #10108368

Mileage unknown · Dec 10, 2004
Seats

CLOSURE OF CARSON,CA SEAT RE-CALIBRATION FACILITY. *BF *SC

NHTSA ODI #10108903

Mileage unknown · Aug 30, 2004
Seats

PROBLEMS WITH SEAT EQUIPMENT ON 2004 NISSAN QUEST.*MR THE DEALER ORDER ANOTHER SEAT BUT AS OF JULY 2004 THE SEAT HAD NOT ARRIVED. *NM

NHTSA ODI #10090282

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.