NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
72 reportsClear category filter65,000 miles · Jan 10, 2010
Power Train
TRANSMISSION HELD CAR TO 20MHP THEN AFTER SHIFTING BACK AND FORT IT GOES BACK TO NORMAL. ENGINE DIES HERE AND THERE, WHEN BREAK PEDAL IS PRESSED CAR STEERING WHEEL SHAKES. THIS ALMOST CAUSE AN ACCIDENT. DEALER TOOK THIS CAR MANY TIME AND THEY TELL ME. THAT THEY CAN'T DUPLICATE THE NOISE. RESEARCHING ONLINE I FOUND MANY COMP…
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TRANSMISSION HELD CAR TO 20MHP THEN AFTER SHIFTING BACK AND FORT IT GOES BACK TO NORMAL. ENGINE DIES HERE AND THERE, WHEN BREAK PEDAL IS PRESSED CAR STEERING WHEEL SHAKES. THIS ALMOST CAUSE AN ACCIDENT. DEALER TOOK THIS CAR MANY TIME AND THEY TELL ME. THAT THEY CAN'T DUPLICATE THE NOISE. RESEARCHING ONLINE I FOUND MANY COMPLAINTS ABOUT THIS CAR AND MOST OF THEM SAYS THAT THE TRANSMISSION BRAIN IS FAULTY. *TR
NHTSA ODI #10298906
28,000 miles · Dec 11, 2008
Power Train
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE RPM'S SUDDENLY INCREASED. THE CONTACT EXPERIENCED ERRATIC SHIFTING BETWEEN GEARS AND HESITATION. THE FAILURE RECURRED SEVERAL TIME…
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE RPM'S SUDDENLY INCREASED. THE CONTACT EXPERIENCED ERRATIC SHIFTING BETWEEN GEARS AND HESITATION. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC RECOMMENDED THAT THE TRANSMISSION BE FLUSHED, ALTHOUGH IT WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 31,000.
NHTSA ODI #10251505
69,000 miles · Aug 18, 2008
Electrical SystemEngine And Engine CoolingEquipment
IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE I…
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IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE INCONVENIENCE OF NOT HAVING OUR VAN WE WERE FINE UNTIL NOW!!! IN JUNE OF 08 WE WERE GOING FOR A SUNDAY DRIVE AND THE VAN JUST DIED IN THE MIDDLE OF THE STREET. NOTHING WOULD WORK NOTHING, NO POWER ANYWHERE. WE CALLED ROAD SIDE AND ALL THEY COULD DO WAS TOW US TO AL PIEMONTE NISSAN IN MELROSE PARK, IL. THE FOLLOWING MONDAY, THE DEALER CALLS AND TELLS US THE ECU IS BURNT OUT, AND HAS SOME CORROSION. IT'S COVERED UNDER WARRANTY SO NO NEED TO FAR RIGHT!!! A WEEK LATER WE FINALLY GET A LOANER, OK NOT TOO BAD. TWO MONTHS GO BY AND WE FINALLY HAVE WORD THAT WE HAVE A DATE WHEN THE PART WILL ARRIVE!!!!! THE PART GETS INSTALLED BUT THE VAN RUNS LIKE CRAP "OMG YOU MEAN THEY ACTUALLY TESTED IT"!!!! THEY NOW ARE REPLACING A CRACKED DISTRIBUTOR, GOD ONLY KNOWS HOW THAT HAPPENED!!!! THE DEALR DOES NOT CHARGE US FOR THAT, BUT THE VAN STILL RUNS LIKE CRAP SO NOW THEY HAVE TO REPLACE THREE OF THE 6 COILS AND WELL WE HAD TO PAY OVER $800 BUCKS FOR THAT. TOTALLY NOT EXPECTING THAT WE HAD TO CHARGE IT, PUTTING US IN THE HOLE EVEN DEEPER. YOU KNOW WE HAVEN'T SPENT ALOT OF $ ON THIS CAR BUT FOR A 4 YEAR OLD CAR IT SURE HAS HAD ALOT OF MAJOR COMPONENTS REPLACED. THE THE FREAKING DEALER DOESN'T TEST THE CAR, SO WE LEAVE AND THE REMOTES, DOORS, SUNROOF, WINDOWS DON'T WORK. THE CENTER COUNSIL IS FALLING APART AND THEY DIDN'T EVEN CLEAN THE '!@#$% CAR. I TAKE IT BACK, RIP THE MANAGER A NEW ONE, HE GIVES ME A LOANER AGAIN AND I'M BACK THE NEXT DAY TO PICK UP MY VAN, NOW THEY CLEAN IT. IT'S BEEN A FEW WEEKS NOW AND THE VAN IS FINE BUT I OFTEN THINK WHAT WOULD HAVE HAPPENED IF IT BROKE DOWN IN THE MIDDLE OF THE INTERSTATE!!!!! *TR
NHTSA ODI #10238712
68,000 miles · Jul 15, 2008
Engine And Engine CoolingPower Train
WAS TOLD ON 6/28/08 THAT MY QUEST NEEDED A NEW "BRAIN" FOR THE COMPUTER AND THIS IS WHAT WAS CAUSING THE VEHICLE TO NOT GO OUT OF SECOND GEAR. WE ARE STILL WAITING ON THE PART AND NISSAN USA HAS NO ANSWERS FOR WHEN THE PART WILL BE IN. THEY HAVE REFUSED US A RENTAL BECAUSE IT IS NOT THEIR POLICY BECAUSE THE 5/60 WARRANTY IS OU…
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WAS TOLD ON 6/28/08 THAT MY QUEST NEEDED A NEW "BRAIN" FOR THE COMPUTER AND THIS IS WHAT WAS CAUSING THE VEHICLE TO NOT GO OUT OF SECOND GEAR. WE ARE STILL WAITING ON THE PART AND NISSAN USA HAS NO ANSWERS FOR WHEN THE PART WILL BE IN. THEY HAVE REFUSED US A RENTAL BECAUSE IT IS NOT THEIR POLICY BECAUSE THE 5/60 WARRANTY IS OUT, BUT THE PART TO THE ENGINE IS UNDER WARRANTY. THE CAR IS UNSAFE TO DRIVE - THE TRANSMISSION OFTEN SLIPS AS WELL AS PROVIDES NO ACCELERATION MOST OF THE TIME. *TR
NHTSA ODI #10234390
64 miles · Feb 12, 2008
Power Train
I CURRENTLY LEASE A 2004 NISSAN QUEST. MY LEASE IS UP IN AUGUST 2008 AND MY TRANSMISSION BROKEN DOWN ON ME IN JANUARY 2008 @ 63,700 MILES. THE WARRANTY ON THE VEHICLE COVERS 5 YEARS OR 60,000 MILES. AS YOU CAN SEE, I AM OVER THE MILES BY 3,700 BUT THE PRODUCT SHOULD NOT HAVE BROKEN DOWN AT ONLY 4 YEARS OF AGE. EMMA LANCASTER (…
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I CURRENTLY LEASE A 2004 NISSAN QUEST. MY LEASE IS UP IN AUGUST 2008 AND MY TRANSMISSION BROKEN DOWN ON ME IN JANUARY 2008 @ 63,700 MILES. THE WARRANTY ON THE VEHICLE COVERS 5 YEARS OR 60,000 MILES. AS YOU CAN SEE, I AM OVER THE MILES BY 3,700 BUT THE PRODUCT SHOULD NOT HAVE BROKEN DOWN AT ONLY 4 YEARS OF AGE. EMMA LANCASTER (CUSTOMER SERVICE REP. NORTH AMERICAN) AND THE NISSAN CORPORATION WERE NOT HELPFUL IN SOLVING THIS PROBLEM OF REPLACING THE TRANSMISSION AT NO COST TO ME. AFTER WAITING 2 WEEKS FOR EMMA TO RETURN MY CALL WITH A STATUS OF THE SITUATION, SHE INFORMED ME THAT I MUST SUPPLY PROOF THAT I HAD ALL NECESSARY MAINTENANCE DONE ON MY VEHICLE. I THEN SUBMITTED RECEIPTS FROM INDEPENDENT STATION OWNERS INDICATING THAT ALL NECESSARY MAINTENANCE WAS PERFORMED. AFTER WAITING YET ANOTHER WEEK FOR AN ANSWER FROM EMMA AND NISSAN, EMMA INFORMED ME THAT NISSAN WOULD NOT PAY TO REPLACE MY VEHICLE BECAUSE I DID NOT HAVE MY VEHICLE SERVICED AT A NISSAN DEALERSHIP. HOWEVER, TWO WEEKS PRIOR EMMA LANCASTER ADMITTED TO ME THAT THE TRANSMISSION SHOULD NOT HAVE BROKEN DOWN AT THIS POINT IN TIME. END RESULT: I PAID $3,600 TO FIX A TRANSMISSION (WHICH TOOK ONE MONTH TO REPLACE AND REPAIR) AND PAID $1,200 TO LEASE A RENTAL CAR (ANOTHER $ AMOUNT THAT NISSAN WILL NOT REIMBURSE ME FOR) UNTIL THE TRANSMISSION ON MY QUEST WAS INSTALLED. ACCORDING TO NISSAN ALL PARTS OF THE 2004 QUEST ARE DISCONTINUED AND THEY HAD TO SEND OUT TO HAVE A NEW TRANSMISSION BUILT. I WILL NEVER LEASE OR PURCHASE ANOTHER NISSAN PRODUCT AND WILL SPREAD THE WORD TO OTHER CONSUMERS NOT TO PURCHASE ANY NISSAN VEHICLE. THE PRODUCTS ARE UNRELIABLE AND THE CUSTOMER SERVICE IS HORRID. *TR
NHTSA ODI #10217880
37,000 miles · Jul 30, 2007
Electrical SystemLatches/locks/linkagesPower Train
I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(…
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I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(3RD TIME WE HAVE COMPLAINED AND HASN'T BEEN FIXED YET(NISSAN DOES NOT KNOW WHY IT IS HAPPENING). *TR
NHTSA ODI #10197902
Mileage unknown · Mar 28, 2007
Power Train
WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. …
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WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. LOOKING DOWN, SHE SAW THAT THE AUTOMATIC TRANSMISSION GEAR SHIFT HAD MOVED FROM DRIVE TO LOW WITHOUT HUMAN HELP. OVER THE NEXT TWO DAYS THE TRANSMISSION WAS SLUGGISH, AND WAS REPORTED IN PERSON TO THE DEALER THAT SATURDAY ON MARCH 17. I ASKED A REPRESENTATIVE TO COME AND DRIVE THE VAN ON THE SPOT TO EXPERIENCE THE SLUGGISHNESS, THE REPRESENTATIVE DECLINED. THE TRANSMISSION REMAINED SLUGGISH THROUGHOUT THE WEEKEND, UNTIL I TOOK IT IN FOR INSPECTION ON MARCH 19. DURING MARCH 19 & 20 THE TECHNICIANS COULD NOT FIND ANYTHING WRONG.*AK
NHTSA ODI #10186386
14,920 miles · Dec 9, 2006
Power Train
ON THREE INCIDENTS, THE ENGINE WILL REV HOWEVER THE VEHICLE FAILED TO ACCELERATE AS THOUGH IT WAS IN THE WRONG GEAR. IF THE ENGINE IS RESTARTED THEN THE PROBLEM CLEARS ITSELF HOWEVER THAT MAY NOT BE POSSIBLE WHEN DRIVING ON A HIGHWAY. TOOK THE VAN TO THE DEALER WITH SEVERAL COPIES OF COMPLAINTS FILED BY OTHERS, HOWEVER THEY ARE…
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ON THREE INCIDENTS, THE ENGINE WILL REV HOWEVER THE VEHICLE FAILED TO ACCELERATE AS THOUGH IT WAS IN THE WRONG GEAR. IF THE ENGINE IS RESTARTED THEN THE PROBLEM CLEARS ITSELF HOWEVER THAT MAY NOT BE POSSIBLE WHEN DRIVING ON A HIGHWAY. TOOK THE VAN TO THE DEALER WITH SEVERAL COPIES OF COMPLAINTS FILED BY OTHERS, HOWEVER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM THEREFORE NOTHING WAS DONE. NISSAN SHOULD SERIOUSLY LOOK INTO THIS PROBLEM AND NOT ADDRESS THE PROBLEM BECAUSE THEY CANNOT REPLICATE THE PROBLEM. *NM
NHTSA ODI #10175646
19,000 miles · Nov 9, 2006
Power Train
MY 2004 NISSAN QUEST SE WITH 20,000 MILES FAILED TO MOVE WHEN IN (D) GEAR AND ACCELERATOR APPLIED. WHILE IN A TRAFFIC JAM, THE ENGINE REVVED BUT VEHICLE EXPERIENCED NO FORWARD MOTION AS IF IN NEUTRAL. ABOUT 5 SECONDS LATER THE VEHICLE LURCHED FORWARD, AND WE ALMOST HIT THE VEHICLE AHEAD OF US. MINUTES IN THE SAME TRAFFIC JAM,…
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MY 2004 NISSAN QUEST SE WITH 20,000 MILES FAILED TO MOVE WHEN IN (D) GEAR AND ACCELERATOR APPLIED. WHILE IN A TRAFFIC JAM, THE ENGINE REVVED BUT VEHICLE EXPERIENCED NO FORWARD MOTION AS IF IN NEUTRAL. ABOUT 5 SECONDS LATER THE VEHICLE LURCHED FORWARD, AND WE ALMOST HIT THE VEHICLE AHEAD OF US. MINUTES IN THE SAME TRAFFIC JAM, THE VEHICLE WENT INTO THIS "NEUTRAL" MODE AGAIN. I PUT IT IN PARK AND BACK INTO DRIVE, TO AVOID AN ACCIDENT, AND THE VEHICLE MOVED SLUGGISHLY FORWARD, THEN PROCEEDED NORMALLY. THIS HAPPENED ONCE MORE THAT DAY. *JB
NHTSA ODI #10173012
58,000 miles · Oct 31, 2006
Power Train
A LOUD TICKING SOUND WHEN STARTING UP COLD FOR ABOUT 5 MINUTES BEFORE IT WARMS UP. WE REPORTED THIS A FEW MONTHS AGO AND WERE TOLD THAT IT WAS THE VARIABLE TIMING CHAIN, THEN WERE TOLD NO IT'S NORMAL, THEN IT'S THE VTC, NO THE ENGINEER SAYS IT'S NORMAL. THEY ARE REFUSING TO REPAIR. IT IS NOT A NORMAL SOUND. *NM
NHTSA ODI #10172303
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.