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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

Latches/locks/linkages complaints

61 reports
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Mileage unknown · May 3, 2004
Latches/locks/linkages

POWER SIDE DOORS WILL NOT STOP FORWARD MOTION UNLESS OBJECT IS WITHIN A VERY SMALL SAFETY ZONE APPROXIMATELY IN THE MIDDLE OF THE DOOR. ALSO, GREAT FORCE IS REQUIRED TO STOP FORWARD MOTION (ADULT MALE, BOTH HANDS PULLING HARD). FINALLY, WITH CHILD LOCK 'ON', POWER BUTTON BY DOOR WILL STILL ALLOW CHILD TO CLOSE THE DOOR FROM INSI…

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POWER SIDE DOORS WILL NOT STOP FORWARD MOTION UNLESS OBJECT IS WITHIN A VERY SMALL SAFETY ZONE APPROXIMATELY IN THE MIDDLE OF THE DOOR. ALSO, GREAT FORCE IS REQUIRED TO STOP FORWARD MOTION (ADULT MALE, BOTH HANDS PULLING HARD). FINALLY, WITH CHILD LOCK 'ON', POWER BUTTON BY DOOR WILL STILL ALLOW CHILD TO CLOSE THE DOOR FROM INSIDE AND CRUSH WHATEVER HE STICKS OUT. NISSAN MECHANIC ASSURED ME THIS IS BY DESIGN AND CANNOT BE CHANGED. *AK

NHTSA ODI #10068237

Mileage unknown · May 1, 2004
Latches/locks/linkages

WE PURCHASE A 2004 NISSAN QUEST MINIVAN APPROXIMATELY 3 MONTHS AGO. THE VAN HAS HAD DOOR RATTLE PROBLEMS FROM DAY ONE. THE REAR DOOR RATTLED AND THE DEALER HAS REPLACED A HINGE THAT SEEMS TO HAVE FIXED THAT. BOTH SLIDING DOOR RATTLE LIKE A BUCKET OF BOLTS. THE CAR HAS BEEN TAKEN TO SERVICE NOW 3 TIMES FOR THIS. WE WERE FINALLY T…

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WE PURCHASE A 2004 NISSAN QUEST MINIVAN APPROXIMATELY 3 MONTHS AGO. THE VAN HAS HAD DOOR RATTLE PROBLEMS FROM DAY ONE. THE REAR DOOR RATTLED AND THE DEALER HAS REPLACED A HINGE THAT SEEMS TO HAVE FIXED THAT. BOTH SLIDING DOOR RATTLE LIKE A BUCKET OF BOLTS. THE CAR HAS BEEN TAKEN TO SERVICE NOW 3 TIMES FOR THIS. WE WERE FINALLY TOLD THAT THIS WAS A KNOWN ISSUE WITH THE LATCHES, BUT THERE WAS NO FIX FROM NISSAN FOR THIS. A $38,000 VEHINCLE THAT RATTLES DOWN THE ROAD DUE TO POOR QUALITY WITH NO FIX KNOWN IS UNACCEPTABLE.*AK

NHTSA ODI #10068143

10,000 miles · Mar 16, 2004
Latches/locks/linkages

DURING COLD WEATHER IT WOULD BE HARD FOR THE CONSUMER TO CLOSE THE REAR PASSENGER DOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ODI #10063252

100 miles · Mar 13, 2004
Latches/locks/linkages

POWER SLIDING DOORS RATTLE SEVERLY AND DO NOT CLOSE PROPERLY. SOMETIMES THE LATCH IN THE DOOR STICKS IN THE CLOSED POSITION AND WILL NOT ALLOW THE DOOR TO CLOSE AND LATCH. BACK HATCH OPENS ON ITS OWN. THIS HAS HAPPENED 4 TIMES, ONCE AS WE WERE BACKING OUT OF THE GARAGE AND IT RIPPED OFF THE COVER OVER THE LICENSE PLATE LIGHTS. …

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POWER SLIDING DOORS RATTLE SEVERLY AND DO NOT CLOSE PROPERLY. SOMETIMES THE LATCH IN THE DOOR STICKS IN THE CLOSED POSITION AND WILL NOT ALLOW THE DOOR TO CLOSE AND LATCH. BACK HATCH OPENS ON ITS OWN. THIS HAS HAPPENED 4 TIMES, ONCE AS WE WERE BACKING OUT OF THE GARAGE AND IT RIPPED OFF THE COVER OVER THE LICENSE PLATE LIGHTS. SOMETIMES THE IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION. THE KEY WILL NOT COME OUT OF THE IGNITION IF THE SWITCH IS NOT IN THE OFF POSITION. THE VEHICLE HAS BEEN IN FOR SERVICE FOR THESE ISSUES 3 TIMES WITH NO SUCCESS.*AK

NHTSA ODI #10062118

Mileage unknown · Mar 4, 2004
Latches/locks/linkages

SIDE DOORS OPEN WHILE DRIVEING WHEN OUTSIDE TEMP IS BELOW 30 DEGREES

NHTSA ODI #10060430

7,000 miles · Feb 26, 2004
Latches/locks/linkages

WHILE DRIVING AT ANY SPEED PASSENGER'S SIDE AUTOMATIC DOOR OPENED. WHEN THE DOOR OPENED IT WOULD NOT CLOSE OR LATCH. FORTUNATELY CONSUMER'S CHILD AT THAT MOMENT WAS NOT IN THE VEHICLE. *AK ROPE WAS USED TO HOLD THE DOOR CLOSED. *SC

NHTSA ODI #10057658

Mileage unknown · Feb 23, 2004
Latches/locks/linkages

2004 NISSAN QUEST - PASSENGER SLIDING DOOR WOULD NOT CLOSE AFTER REPEATED ATTEMPTS. THIS HAS OCCURED MANY TIMES OVER THE LAST FOUR MONTHS. DEALER HAS TRIED TO FIX TWICE AND HAVE HAD PARTS ON ORDER FOR 27 DAYS IN WHICH WE'VE BEEN WITHOUT THE CAR. ALSO, SLIDING DOORS DO NOT STOP WHEN SMALL CHILDREN GET BETWEEN DOOR AND CAR. *…

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2004 NISSAN QUEST - PASSENGER SLIDING DOOR WOULD NOT CLOSE AFTER REPEATED ATTEMPTS. THIS HAS OCCURED MANY TIMES OVER THE LAST FOUR MONTHS. DEALER HAS TRIED TO FIX TWICE AND HAVE HAD PARTS ON ORDER FOR 27 DAYS IN WHICH WE'VE BEEN WITHOUT THE CAR. ALSO, SLIDING DOORS DO NOT STOP WHEN SMALL CHILDREN GET BETWEEN DOOR AND CAR. *AK

NHTSA ODI #10058802

200 miles · Feb 23, 2004
Latches/locks/linkages

SHORTLY AFTER PURCHASING VEHICLE REAR SLIDING DOORS CREEK AND RATTLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOUR TIMES AND PROBLEM STILL EXHISTS. THE PASSENGER SIDE DOOR LEAKS AFTER IT RAINS AND THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM SO NO FIX HAS BEEN MADE. WINDOWS PERIODICALLY ROLL DOWN ON THEIR OWN AND THE…

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SHORTLY AFTER PURCHASING VEHICLE REAR SLIDING DOORS CREEK AND RATTLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOUR TIMES AND PROBLEM STILL EXHISTS. THE PASSENGER SIDE DOOR LEAKS AFTER IT RAINS AND THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM SO NO FIX HAS BEEN MADE. WINDOWS PERIODICALLY ROLL DOWN ON THEIR OWN AND THE DEALERSHIP STATES IT'S A FEATURE BUT PROBLEM EXHISTS WHEN PRESSING THE AUTOMATIC LOCK FEATURE NOT JUST THE UNLOCKING FEATURE. WHEN CAR IS RUNNING AND A/C IS STARTED A LOUD KICK IN THE ENGINE OCCURS. VAN HAS FAILED TO START AND PART HAD TO BE REPLACED IN THE ENGINE. *AK

NHTSA ODI #10058801

20 miles · Feb 16, 2004
Latches/locks/linkages

I RECENTLY PURCHASED A 2004 NISSAN QUEST, ONE WEEK AFTER OWNERSHIP THE PASSENGER SIDE POWER DOOR BEGAN AND HAS CONTINUED TO RATTLE, THE VAN HAS BEEN TO THE DEALERSHIP WITH NO POSITIVE RESULTS, THE DEALER STATES THAT THERE IS "NO FIX" FOR THE PROBLEM YET ALTHOUGHT THEY ACKNOWLEDGE THE PROBLEM EXISTS, MORE SERIOUSLY, THREE TIMES T…

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I RECENTLY PURCHASED A 2004 NISSAN QUEST, ONE WEEK AFTER OWNERSHIP THE PASSENGER SIDE POWER DOOR BEGAN AND HAS CONTINUED TO RATTLE, THE VAN HAS BEEN TO THE DEALERSHIP WITH NO POSITIVE RESULTS, THE DEALER STATES THAT THERE IS "NO FIX" FOR THE PROBLEM YET ALTHOUGHT THEY ACKNOWLEDGE THE PROBLEM EXISTS, MORE SERIOUSLY, THREE TIMES THE VAN HAS FAILED TO SHIFT PROPERLY, UPON A DEAD STOP THE VAN IS STUCK IN A HIGH GEAR 3RD, 4TH, OR OVERDRIVE. ACCELERATION IS ALMOST IMPOSIBLE AND UNSAFE AS I AM UNABLE TO BRING THE VAN UP TO SPEED WITH THE GAS PEDAL FULLY PRESSED! THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO IT CONTINUES.*AK

NHTSA ODI #10058296

165 miles · Feb 9, 2004
Latches/locks/linkages

I BOUGHT THIS 2004 NISSAN QUEST SE ON SEPTEMBER 18, 2003 AND TOOK A ROAD TRIP VISIT MY DAUGHTER 1300 MILES AWAY FORM MY HOME. DURING THE TRIP, WE NOTICED AIR INFILTRATION FROM THE PASSENGERS DOOR AND THE RIGHT SIDE SLIDING DOOR. IN ADDITION TO THE AIR LEAKS, THE RIGHT SLIDING DOOR AND THE REAR HATCH RATTLED, SOMETIMES CONSTANTLY…

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I BOUGHT THIS 2004 NISSAN QUEST SE ON SEPTEMBER 18, 2003 AND TOOK A ROAD TRIP VISIT MY DAUGHTER 1300 MILES AWAY FORM MY HOME. DURING THE TRIP, WE NOTICED AIR INFILTRATION FROM THE PASSENGERS DOOR AND THE RIGHT SIDE SLIDING DOOR. IN ADDITION TO THE AIR LEAKS, THE RIGHT SLIDING DOOR AND THE REAR HATCH RATTLED, SOMETIMES CONSTANTLY AND OTHER TIMES WHEN PASSING OVER IRREGULARITIES IN THE PAVEMENT. I TOOK THE VAN TO THE DEALER ON NUMEROUS OCCASIONS AND IT STILL IS NOT FIXED. THIS SINCE THESE ARE POWER DOORS I WOULD EXPECT THAT THERE IS A POSITIVE LATCH UPON CLOSING, HOWEVER I WAS ASKED IF I STOPPED AND CYCLED THE DOOR. I HAVE FOUND THE SIDE DOORS AND REAR HATCH TO BE NOT LATCHED TIGHTLY ON AT LEAST SIX OCCASIONS. IN ADDITION, THE POWER SLIDING DOORS DO NOT ALWAYS OPEN FROM COMMANDS TO THE DOOR HANDLE. ON ONE VISIT, THE DEALER REPLACED THE MASK, OTHER PARTS ON REAR LIFT GATE AND ADJUSTED THE REAR LATCH, AND IT STILL RATTLES. I FOUND THE UPPER TAILGATE STOPLIGHT TO ALSO HAVE LOOSE PARTS INSIDE IT (HAS NOT BEEN FIXED YET). THE RIGHT AND LEFT REAR VENT WINDOWS WERE RATTLING AND FOUND TO BE LOOSE AT THE HINGES. BOTH REAR TAIL LIGHT ASSEMBLIES WERE FOUND TO HAVE LOOSE STRUCTURAL PARTS INTERNALLY. LEFT ONE HAS BEEN REPLACED WITH ONE THAT DON'T RATTLE. HOWEVER, A LOOK AT THE NEW QUESTS ON THE DEALERS LOT FOUND MOST TO ALL TAILLIGHTS RATTLED. DURING THE TRIP THE VAN WAS HARD TO CONTROL AND DRIFTED TO THE LEFT AT HIGHWAY SPEEDS, WHEN I GOT TO MY DAUGHTERS HOUSE I MADE AN APPOINTMENT TO HAVE IT FIXED, A WEEK LATER THEY SUPPOSEDLY ALIGNED IT, BUT IT WAS STILL NOTICEABLE. IN DECEMBER AT MY HOME I TOOK IT IN AGAIN AND THE ALIGNMENT WAS GOOD BUT THE STEERING WAS ABOUT 4 INCHES COCKEYED. WHICH WAS FIXED AT AT A LATER VISIT. I HAVE OWNED TWO NISSAN VEHICLES AT A TIME FOR THE MORE THAN THE LAST DECADE AND THIS DOES NOT REPRESENT MY EXPERIENCES WITH THOSE VEHICLES.

NHTSA ODI #10056803

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.