IllustrationWHEN THE OUTSIDE TEMPERATURE GETS BELOW FREEZING - 25 DEGREES F OR LOWER - AND THE 2004 NISSAN QUEST IS OUTSIDE, THE DOORS (WHEN OPENED) FREEZE IN THE OPEN POSITION. THE LATCH WILL NOT ENGAGE UNTIL IT WARMS UP. *NM
2004 Nissan Quest
Owner reports · Recalls · Investigations
More warning signs than most Quest years
Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.
About this comparison →How this year compares
Owner complaints by model year
Compare all Quest years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1420–25K
3125–50K
4150–75K
3775–100K
55100–150K
15150K+
321 reports with mileage · 124 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports10 fire reports30 injury reports
Latches/locks/linkages complaints
61 reportsPURCHASED THIS VEHICLE 3 MONTHS AGO, USED. WE HAVE HAD NOTHING BUT PROBLEMS SINCE. THE MAIN PROBLEMS ARE: THE ROOF LEAKS, WHETHER IT'S THE SUNROOF OR SOMETHING ELSE CAUSING THE LEAK REMAINS TO BE SEEN. DEALER CLAIMS NO LEAK FOUND, BUT EVERYTIME IT RAINS THERE IS WATER IN THE VAN, WHICH NOW REEKS OF MOLD. THE PASSENGER POWER …
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PURCHASED THIS VEHICLE 3 MONTHS AGO, USED. WE HAVE HAD NOTHING BUT PROBLEMS SINCE. THE MAIN PROBLEMS ARE: THE ROOF LEAKS, WHETHER IT'S THE SUNROOF OR SOMETHING ELSE CAUSING THE LEAK REMAINS TO BE SEEN. DEALER CLAIMS NO LEAK FOUND, BUT EVERYTIME IT RAINS THERE IS WATER IN THE VAN, WHICH NOW REEKS OF MOLD. THE PASSENGER POWER SLIDING DOOR WILL NOT CLOSE PROPERLY ON THE FIRST TRY. IT KEEPS OPENING UP RIGHT AS IT GOES TO CLOSE. DEALER CLAIMS FIXED BUT STILL HAVE TO MAKE 2 OR 3 ATTEMPTS BEFORE IT WILL FINALLY WORK. DOOR WOULD NOT CLOSE AT ALL 2 TIMES IN THE LAST WEEK. MANUAL OVERRIDE DID NOT RELEASE THE DOOR. AFTER WAITING 5 MINUTES AND TRYING AGAIN, THE DOOR WOULD FINALLY SHUT. THE A/C DOES NOT BLOW OUT COOL AIR ON VERY HOT (OVER 80 DEGREES) DAYS. *JB
2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIA…
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2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIAN ADVISED ME IT WAS A COMMON PROBLEM AND "DEAL" WITH IT. *NM
THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EV…
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THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EVEN LOOKED AT. DOES MY INFANT HAVE TO FALL OUT OF THE CAR BEFORE THIS PROBLEM WILL BE TAKEN SERIOUSLY? HOW DO I GET THIS FIXED? THE RECALL WAS ON THE POWER DOOR AND NOT ON THE OTHER ONE. THERE IS A PROBLEM ON BOTH TYPES OF DOORS AND THIS IS NOT ACKNOWLEDGED. *JB
GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY …
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GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY COULD NOT DUPLICATE PROBLEM AND SLOWING PROBLLEM CONTINUES. ALSO PROBLEMS WITH DEFECTIVE INTERIOR EQUIPMENT SUCH AS MIDDLE ROW SIDE LIGHTS FALLING OUT RECESSED HOUSING, NO TENSION IN ARM RESTS ,SKIRTS ON MIDDLE SEATS DON'T STAY ATTACHED,MIDDLE PASS SIDE DOOR HARD TO OPEN, RUBBER ON DOOR PULLING APART,MIDDLE DOOR, DRIVERS SIDE,LOOKS OFF TRACK,ETC. *JB
I OWN A 2004 NISSAN QUEST SE. THERE SEEMS TO BE A SERIOUS DEFECT WITH THE SAFETY FEATURES ON THE POWER SLIDING DOORS. WHILE OUT ONE AFTERNOON, MY SON DECIDED THAT HE WOULD PRESS THE BUTTON TO CLOSE THE POWER SLIDING DOOR ON HIS SIDE. I HAD BENT DOWN TO TIE HIS SHOE AND FAILED TO NOTICE THAT HE DIDN'T MOVE HIS HAND OUT OF THE …
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I OWN A 2004 NISSAN QUEST SE. THERE SEEMS TO BE A SERIOUS DEFECT WITH THE SAFETY FEATURES ON THE POWER SLIDING DOORS. WHILE OUT ONE AFTERNOON, MY SON DECIDED THAT HE WOULD PRESS THE BUTTON TO CLOSE THE POWER SLIDING DOOR ON HIS SIDE. I HAD BENT DOWN TO TIE HIS SHOE AND FAILED TO NOTICE THAT HE DIDN'T MOVE HIS HAND OUT OF THE WAY AFTER HE HAD PRESSED THE BUTTON TO CLOSE THE DOOR. UNFORTUNATELY, THE POWER SLIDING DOOR COMPLETELY CLOSED ON MY 3-YEAR-OLD SON'S HAND. THANKFULLY, HE WAS NOT SERIOUSLY INJURED (BROKEN BONES, ETC). HOWEVER, I FEEL AS IF THIS IS A SERIOUS PROBLEM THAT NISSAN NEEDS TO ADDRESS SOON. ALSO, THERE HAVE ALSO BEEN A FEW TIMES WHERE THE DOORS HAVE BEEN CLOSING, AND, FOR WHATEVER REASON, MY HUSBAND OR I HAVE TRIED TO STOP THEM. WE LITERALLY HAVE TO PUT ALL OF OUR STRENGTH INTO STOPPING THE MOVING DOORS, AND EVEN THEN, SOMETIMES THEY CONTINUE TO CLOSE WITHOUT HESITATION. THE POWERED BACK HATCH/DOOR ON THE VAN IS VERY SENSITIVE TO ANYTHING BEING IN THE WAY; I DON'T UNDERSTAND WHY THE POWER SLIDING DOORS AREN'T JUST AS SENSITIVE. I DESPERATELY HOPE NISSAN WILL CORRECT THIS MAJOR PROBLEM BEFORE SOMEONE BECOMES SERIOUSLY INJURED. *JB
MY NISSAN QUEST HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS FROM DAY ONE. THE WINDOWS GO DOWN COMPLETELY ON THEIR OWN WITH VEHICLE TURNED OFF. THE PASSENGER SLIDING DOOR OPENS RANDOMLY ON ITS OWN. THE TIRE ALARM GOES OFF WHEN TIRE PRESSURE IS FINE. AIR VENTS FLY OFF AND LIGHTS FALL OUT OF THE CEILING. MOST TROUBLING IS THE AU…
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MY NISSAN QUEST HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS FROM DAY ONE. THE WINDOWS GO DOWN COMPLETELY ON THEIR OWN WITH VEHICLE TURNED OFF. THE PASSENGER SLIDING DOOR OPENS RANDOMLY ON ITS OWN. THE TIRE ALARM GOES OFF WHEN TIRE PRESSURE IS FINE. AIR VENTS FLY OFF AND LIGHTS FALL OUT OF THE CEILING. MOST TROUBLING IS THE AUTOMATIC SIDE SLIDING DOOR. OWNER'S MANUAL STATED ON PAGE 3-8 THE DOOR WILL REVERSE DIRECTION IMMEDIATELY DURING POWER OPEN OR CLOSE, A WARNING CHIME WILL SOUND AND THE DOOR WILL REVERSE DIRECTION AND RETURN TO THE FULL OPEN OR FULL CLOSE POSITION. THE DOOR DOES NOT OPERATE THIS WAY, THE DOOR WILL NOT STOP WHEN IT ENCOUNTERS AN OBJECT IT WILL CONTINUE TO PUSH THE OBJECT IN ITS WAY. MY HUSBAND AND I HAVE BOTH BEEN CAUGHT BY THE DOOR. IT HAS KNOCKED SMALL CHILDREN TO THE GROUND. I HAVE COMPLAINED TO NISSAN , AND THEY INSISTED THAT THIS WAS THE WAY THE DOOR WERE SUPPOSED TO OPERATE. THE AUTOMATIC CLOSE BUTTON IS RIGHT AT THE LEVEL A SMALL CHILD WOULD PUT HIS HAND TO ENTER THE VEHICLE AND COULD BE EASILY ACTIVATED. NISSAN SAYS THE DOOR IS DESIGNED TO REVERSE WITHIN THE LAST COUPLE INCHES EVEN THOUGH THIS IS CONTRADICTORY TO ITS MANUAL. PLEASE HELP BEFORE A CHILD IS SERIOUSLY INJURED. *AK
CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS …
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CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS TRIP) OF ALMOST 4 WEEKS, UNTIL A REP FROM NISSAN COMES TO TRY AND FIX IT. ELECTRICAL SYSTEM IS A MESS, LIGHTS, WINDOWS, POWER SEATS, DOORS, SEEM TO ACT ON THEIR OWN. NISSAN REFUSES TO BELIEVE ME! DRIVER SIDE PASSENGER (NON-POWER) DOOR STICKS, CAN BARELY OPEN IT MYSELF. FLAT TIRE LIGHT COMES ON WHEN TEMPERATURE OUTSIDE DIPS. BEWARE OF AIRBAG SENSOR, TRY TO CHECK IT YOURSELF USING DIFFERENT WEIGHT PEOPLE. VERY DANGEROUS! *JB
POWER SLIDING DOOR ON 2004 NISSAN QUEST FAILED TO SENSE PASSENGER AND DID NOT STOP AND INJURED PASSENGER. THIS WAS THIRD TIME. PREVIOUSLY FAILED AND PINNED DOG AND OTHER TIME CHILD. THE DOOR DID STOP AFTER OTHER PASSENGERS INTERCEDED AND FORCED DOOR TO STOP AND RETREAT. *JB
DURING HOT TEMPS, LEFT AUTOMATIC SLIDING DOOR WON'T CLOSE, OPENS BACK UP, REVERSES WITHOUT INPUT COMMAND. ON ONE OCCASION, OPENED UP ON ITS OWN WHILE VEHICLE WAS IN MOTION AT ABOUT 25 MPH.
Official recalls
405V480000 · Seats:mid/rear Assembly
Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V474000 · Seats:mid/rear Assembly
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
04V186000 · Latches/locks/linkages:doors:latch
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.