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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

Equipment complaints

21 reports
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Mileage unknown · Jan 11, 2005
Electrical SystemEquipmentLatches/locks/linkages

NISSAN QUEST 2004 HAS BEEN IN FOR SERVICE 5 TIMES. TIRE PROBLEMS, CONSOLE LIGHTS (POSSIBLE SHORT) AND REAR INTERIOR LIGHTS. *BF THE AIR CONDITIONER FAILED, THE DOOR HANDLE FELL OFF, THE FRONT DRIVER SIDE TIRE WAS CONTINUOUSLY LOSING AIR. *JB

NHTSA ODI #10109525

1,000 miles · Dec 23, 2004
Electrical SystemEngine And Engine CoolingEquipment

I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. T…

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I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. THE CAR CRANKS AND STARTS AFTER A FEW ATTEMPTS, BUT WHEN IT IS PUT INTO DRIVE IT EITHER LAGS AS IF IT'S RUNNING OUT OF FUEL, OR DIES COMPLETELY. THIS HAS HAPPENED ON AT LEAST 8 OCCASSIONS, 2 OF WHICH I HAD TO CALL A TOW TRUCK BECAUSE I COULD NOT RESTART THE CAR. UNFORTUNATELY, MY DEALERSHIP CANNOT REPLICATE THE PROBLEM SO NOTHING HAS BEEN DONE. MEANWHILE, I NEVER KNOW IF MY CAR WILL RUN ON THESE DAYS, I HAVE EVEN BEEN FORCED TO WALK DOWN THE STREET IN BELOW ZERO WINDCHILL TEMPERATURES WITH MY CHILDREN IN ORDER TO GET HELP. I PURCHASED A NEW CAR TO HAVE SAFETY AND PEACE OF MIND, AND INSTEAD I AM LOSING SLEEP AT NIGHT AND ASKING NISSAN TO BUY THIS CAR BACK. I WILL LIST THE MOST RECENT OCCURRENCE ON THE FORM, BUT PLEASE NOTE THIS HAS HAPPENED AT LEAST 8 TIMES.*AK

NHTSA ODI #10104374

5,400 miles · Oct 12, 2004
EquipmentStructureUnknown Or Other

A/C PROBLEMS, RATTLES, SLIDING DOORS RAKING PAINT OFF OF SIDES OF VEHICLE. *NM

NHTSA ODI #10095646

1,000 miles · Sep 9, 2004
EquipmentUnknown Or Other

ON MARCH 31 2004, MY WIFE AND I PURCHASED A 2004 NISSAN QUEST SE. (VIN 5N1BV2U44N352872). THE REASON FOR THE PURCHASE WAS DUE TO THE SIZE AND AGES OF OUR FAMILY MEMBERS. WE HAVE 4 CHILDREN. THEY ARE AGED AS FOLLOWS: 14 YEARS, 11 YEARS, 20 MONTHS, 6 WEEKS. SINCE WE HAVE PURCHASED THIS VEHICLE WE HAVE HAD THE SAME PROBLEM OVER AND…

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ON MARCH 31 2004, MY WIFE AND I PURCHASED A 2004 NISSAN QUEST SE. (VIN 5N1BV2U44N352872). THE REASON FOR THE PURCHASE WAS DUE TO THE SIZE AND AGES OF OUR FAMILY MEMBERS. WE HAVE 4 CHILDREN. THEY ARE AGED AS FOLLOWS: 14 YEARS, 11 YEARS, 20 MONTHS, 6 WEEKS. SINCE WE HAVE PURCHASED THIS VEHICLE WE HAVE HAD THE SAME PROBLEM OVER AND OVER. WITH ABOUT 350 MILES ON IT, THE AIR CONDITIONER LOCKED UP AND THE COMPRESSOR WAS REPLACED. AROUND MAY WE NOTICED THE AC WAS NOT COOLING THE VAN OFF AT ALL. KEEP IN MIND WE ARE IN TEXAS AND THIS IS ONE OF THE MILDER MONTHS. WE TOOK THE VAN IN SOMETIME IN EARLY JUNE TO HAVE THEM LOOK AT IT. SHORTLY THERE AFTER THEY RETURNED THE VEHICLE STATING IT WAS PERFORMING TO MANUFACTURER'S SPECIFICATIONS. I THEN WENT AND PURCHASED A AC VENT THERMOMETER. ON LOW THE TEMPERATURE BLOWING OUT OF THE VENTS IS COLD AROUND 50 DEGREES FAHRENHEIT. HOWEVER WHEN YOU TURN IT TO MEDIUM OR HIGH SPEED THE TEMPERATURE THAT BLOWS OUT AT THE VENTS IS AROUND 70-75 DEGREES. THIS TEMPERATURE IS CONSISTENT EVEN AFTER THE CAR HAS BEEN RUNNING AT HIGHWAY SPEEDS FOR APPROXIMATELY 30-35 MINUTES WITH AN OUTSIDE TEMPERATURE OF AROUND 90. (WHICH AGAIN IS MILD FOR A TEXAS SUMMER). WITH THE AIR ON HIGH FOR 30-35 MINUTES THE TEMPERATURE IN THE CABIN AT THE MIDDLE ROW OF SEATS IS 87 DEGREES. THIS IS ALSO WITH THE REAR AIR ON HIGH AS WELL. MY CHILD'S PEDIATRICIAN ADVISED ME TO NOT LET MY INFANT RIDE IN THESE TEMPERATURES FOR EXTENDED PERIODS OF TIME DUE TO THE POSSIBILITY OF DEHYDRATION. SO, BASICALLY I AM IN A $35,000 (MSRP) AUTOMOBILE THAT I CAN NOT LET MY CHILD RIDE IN ON ANY TRIPS FOR FEAR THAT HE MAY GET SICK. THIS IS NOT RIGHT AND I SHOULD NOT HAVE TO SUFFER NOR SHOULD MY CHILD. THE VEHICLE IS SIMPLY NOT PERFORMING AS IT SHOULD.*AK

NHTSA ODI #10090698

385 miles · Jun 26, 2004
Equipment

(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSE…

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(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB

NHTSA ODI #10078842

Mileage unknown · Jun 20, 2004
Equipment

AIR CONDITIONING DOES NOT FEEL LIKE IT IS BLOWING AS COOL AS IT SHOULD. ALSO, HOT AIR COMING FROM FLOOR VENTS.*AK

NHTSA ODI #10078497

Mileage unknown · Mar 10, 2004
Equipment

RADIO/CD/DVD IS ON AND DISPLAYED ON THE MONITOR HOWEVER, NO SOUND CAN BE HEARD FROM SPEAKERS. THE PROBLEM DOES NOT OCCUR WHILE DRIVING BUT, AFTER THE MOTOR HAS BEEN TURNED OFF FOR A PERIOD OF TIME. WHEN THIS OCCURS, I'VE FOUND IF THE ENGINE IS TURNED OFF AND ON SEVERAL TIMES THE SOUND WILL WORK. THE PROBLEM HAS NO PREDICTABIL…

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RADIO/CD/DVD IS ON AND DISPLAYED ON THE MONITOR HOWEVER, NO SOUND CAN BE HEARD FROM SPEAKERS. THE PROBLEM DOES NOT OCCUR WHILE DRIVING BUT, AFTER THE MOTOR HAS BEEN TURNED OFF FOR A PERIOD OF TIME. WHEN THIS OCCURS, I'VE FOUND IF THE ENGINE IS TURNED OFF AND ON SEVERAL TIMES THE SOUND WILL WORK. THE PROBLEM HAS NO PREDICTABILITY. THE DEALER HAS NOT OBSERVED THE PROBLEM YET. THEY DID ADMIT THAT THERE HAS BEEN ISSUES WITH THE AM HOWEVER, THIS OCCURS WITH FM AS I DON'T LISTEN TO AM.*AK

NHTSA ODI #10060893

Mileage unknown · Feb 10, 2004
EquipmentPower TrainStructure

THE INTERIOR LIGHTS ILLUMINATED AS THE AUTOMATIC, REAR PASSENGER SIDE DOOR SUDDENLY STARTED TO OPEN. *PH VEHICLE ALSO HAVING PROBLEMS WITH RADIO EQUIPMENT BEING INOPERATIVE, WINDSHIELD WIPERS , AND TRANSMISSION MAKING A WHINING NOISE.*MR

NHTSA ODI #10057328

3,500 miles · Nov 6, 2003
Equipment

RADIO/CD/DVD CAN BE "ON" BUT, NO VOLUME HEARD FROM SPEAKERS. INTERMITTENT PROBLEM WITH NO PREDICTABILITY. DEALER HAS OBSERVED, BUT CANNOT REPRODUCE. RADIO MODULE REPLACED TO NO AVAIL.*AK

NHTSA ODI #10045600

1,500 miles · Nov 6, 2003
Equipment

RADIO FAILS TO RECEIVE ON THE AM BAND. TWO TRIPS TO DEALER REQUIRED TO RESOLVE, WITH THE SECOND REQUIRING EXTENSIVE TIME ONLINE WITH NISSAN TECHNICAL SUPPORT. SITUATION APPARENTLY RECTIFIED BY ADDING A NEW GROUND ON THE RADIO CIRCUIT.*AK

NHTSA ODI #10045598

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.