IllustrationOVER THE LAST 6 MONTHS, THE TRANSMISSION IN OUR 2004 QUEST HAS SLIPPED OUT OF GEAR WHILE DRIVING DOWN THE ROAD. THIS HAS CAUSED A SAFETY CONCERN FOR MY WIFE AS TRAFFIC MOUNTS AROUND US. *TR
2004 Nissan Quest
Owner reports · Recalls · Investigations
More warning signs than most Quest years
Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.
About this comparison →How this year compares
Owner complaints by model year
Compare all Quest years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1420–25K
3125–50K
4150–75K
3775–100K
55100–150K
15150K+
321 reports with mileage · 124 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports10 fire reports30 injury reports
Engine complaints
23 reports2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO ECM CORROSION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND IT WOULD NOT RE-START. THE DEALER INFORMED THE CONSUMER THE INTELLIGENT POWER DISTRIBUTION MODULE WOULD ALSO NEED TO BE REPLACED IN ORDER FOR THE VEHICLE TO RUN. *JB
VAN MAKES A RATTLE WHEN RPM'S ARE LOWER THAN 3000. IT'S THE TIMING CHAIN AS I WAS TOLD BY A MECHANIC. *TR
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SECOND BEFORE THE FAILURE OCCURRED, THE ABS AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILU…
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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SECOND BEFORE THE FAILURE OCCURRED, THE ABS AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
I WAS DRIVING WITH MY SON AND THE TRANSMISSION LINE SNAPPED. I WAS SCARED BECAUSE I DIDN'T KNOW WHAT HAPPENED. THANK GOD MY SON WHO IS DISABLED WAS NOT IN THE CAR. MY MECHANIC SAID THAT THIS SHOULD NOT HAPPEN. WHEN I GOT MY CAR BACK MY TRANSMISSION IS NOW VERY SICK. I HAVE ALWAYS MAINTAINED ALL FLUID CHANGES AT THE CORRECT TIME.…
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I WAS DRIVING WITH MY SON AND THE TRANSMISSION LINE SNAPPED. I WAS SCARED BECAUSE I DIDN'T KNOW WHAT HAPPENED. THANK GOD MY SON WHO IS DISABLED WAS NOT IN THE CAR. MY MECHANIC SAID THAT THIS SHOULD NOT HAPPEN. WHEN I GOT MY CAR BACK MY TRANSMISSION IS NOW VERY SICK. I HAVE ALWAYS MAINTAINED ALL FLUID CHANGES AT THE CORRECT TIME. MY CAR IS NOT THE SAME. NOW TODAY MY OIL PAN WAS "EATEN" FROM THE TRANSMISSION FLUID LEAKING. I HAVE HAD MANY ISSUES WITH MY QUEST. THIS CAR WAS NOT BUILT WITH PROPER PARTS. I CAN'T DRIVE IT BUT I HAVE TO KEEP IT FOR MY SON IS IN A WHEELCHAIR AND IS SEVERLY DISABLED. *JS
I GOT OUT OF THE CAR, TURNED IT OFF AND WENT ON THE HOUSE MINUTES LATER THE CAR WAS ON FIRE. THE FLAMES WERE BIG AND THEY WERE IN THE FRONT PASSENGER SIDE OF THE ENGINE. I HAD JUST DROVE THE CAR ABOUT AN HOUR, THERE WAS NO SMELL NO SOUND NO INDICATOR LIGHTS NOTHING. THE FLAMES WERE BIG AND CAR WENT UP FAST. *TR
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REVVED WITH HESITATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATE NORMALLY AFTER WAITING FOR ONE HOUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DI…
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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REVVED WITH HESITATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATE NORMALLY AFTER WAITING FOR ONE HOUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE MALFUNCTION DETECTED BY THE TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.
ON NOVEMBER 27, 2013, WHILE PARKED OUTSIDE OF MY HOME, MY 2004 NISSAN QUEST BURST INTO FLAMES. THE CAR WITHIN SECONDS WAS COMPLETELY ENGULFED IN FLAMES, AND THERE WAS NOTHING ANYONE COULD DO BUT GET AS FAR AWAY FROM IT AS POSSIBLE AND HOPE THERE WOULD BE NO INJURIES OR FATALITIES. THE CAR IS TOTALED, AND I NEED ANSWERS AS TO HOW…
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ON NOVEMBER 27, 2013, WHILE PARKED OUTSIDE OF MY HOME, MY 2004 NISSAN QUEST BURST INTO FLAMES. THE CAR WITHIN SECONDS WAS COMPLETELY ENGULFED IN FLAMES, AND THERE WAS NOTHING ANYONE COULD DO BUT GET AS FAR AWAY FROM IT AS POSSIBLE AND HOPE THERE WOULD BE NO INJURIES OR FATALITIES. THE CAR IS TOTALED, AND I NEED ANSWERS AS TO HOW A CAR THAT IS PARKED ALL OF A SUDDEN BURSTS INTO FLAMES. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED. MY 2004 NISSAN QUEST CUT OFF ON ME AT A STOP SIGN ON OCTOBER 31, 2013. WHEN I GOT OUT OF THE CAR I COULD SMELL ANTIFREEZE. I HAD IT TOWED TO COWLS NISSAN THAT EVENING. WHEN I GOT TO COWLS NISSAN THEY WERE ABOUT TO CLOSE, BUT I WAS ABLE TO RENT A CAR FROM THEM WHILE MINE WOULD BE GETTING LOOKED AT AND HOPEFULLY FIXED THE NEXT DAY. THE NEXT DAY A REPRESENTATIVE FROM COWLS NISSAN CALLED ME AND TOLD ME THAT THE REAR COOLANT PUMP NEEDED FIXING AND THAT'?S WHY THE CAR CUT OFF AND WOULDN'?T START. THEY REPLACED THE PUMP AND REFILLED IT WITH ANTIFREEZE. I HAD MY WINDSHIELD WIPERS FIXED BECAUSE THEY SAID AS THEY DID A COURTESY MULTIPOINT INSPECTION THE WIPERS WEREN'?T WORKING BECAUSE OF A WIPER LINK ISSUE. WHEN I WENT TO PICK UP THE CAR I NOTICED ON THE RECEIPT THAT THERE WAS AN OIL LEAK ISSUE AND AIR FILTER ISSUE THAT WAS DISCOVERED IN THE MULTIPOINT INSPECTION. THEY ALSO NOTED THAT MY TIMING CHAIN WAS NOISY AT STARTUP AND THAT IT WOULD NEED TO BE DIAGNOSED FURTHER TO GET TO THE ROOT OF THE PROBLEM. AT NO TIME WAS I TOLD THAT THE CAR WASN'T SAFE TO DRIVE. ON NOVEMBER 10, 2013 I NOTICED THAT THERE WAS A HUMMING SOUND COMING FROM THE CAR, OFF AND ON, AND THEN THE PASSENGER SIDE HEADLIGHT WENT OUT. I TOOK THE CAR IN TO FIX THE HEADLIGHT ON 11/22/2013, BUT I WASN'T HEARING THE HUMMING SOUND THEN. I STARTED HEARING THE HUMMING SOUND AGAIN CLOSE TO THANKSGIVING (11/26/2013) AND PLANNED TO TAKE THE CAR BACK IN AFTER THE HOLIDAY. *TR
RATTLING NOISE THAT INCREASES AS I ACCELERATE. I ASSUMED IT WAS PART OF THE EXHAUST SYSTEM ONLY TO FIND OUT IT IS A TIMING CHAIN ISSUE WHICH CAN COST AT A MINIMUM OF $1800 FOR LABOR THAT DOES NOT INCLUDE PARTS. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA AND THEY WON'T EVEN DEAL WITH THIS ISSUE DUE TO THE WAY NISSAN HAS PUT …
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RATTLING NOISE THAT INCREASES AS I ACCELERATE. I ASSUMED IT WAS PART OF THE EXHAUST SYSTEM ONLY TO FIND OUT IT IS A TIMING CHAIN ISSUE WHICH CAN COST AT A MINIMUM OF $1800 FOR LABOR THAT DOES NOT INCLUDE PARTS. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA AND THEY WON'T EVEN DEAL WITH THIS ISSUE DUE TO THE WAY NISSAN HAS PUT THE TIMING CHAIN IN THE 2004 QUEST. *TR
VEHICLE COMING OFF TURNPIKE ENTERING ONTO THE INTERSTATE WOULD NOT ACCELERATE PAST 45 MPH ONTO THE INTERSTATE ALMOST RAN OVER BY VEHICLES WHEN I WAS COMING OFF THE RAMP. VERY DANGEROUS. MANAGED TO GET VAN TO A SAFE PLACE WHERE WE HAD IT TOWED TO OUR HOME. WE HAD OUR MECHANIC LOOK AT IT AND HE DIAGNOSED IT AS THE TIMING CHAIN TEN…
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VEHICLE COMING OFF TURNPIKE ENTERING ONTO THE INTERSTATE WOULD NOT ACCELERATE PAST 45 MPH ONTO THE INTERSTATE ALMOST RAN OVER BY VEHICLES WHEN I WAS COMING OFF THE RAMP. VERY DANGEROUS. MANAGED TO GET VAN TO A SAFE PLACE WHERE WE HAD IT TOWED TO OUR HOME. WE HAD OUR MECHANIC LOOK AT IT AND HE DIAGNOSED IT AS THE TIMING CHAIN TENSIONERS NEEDED REPLACING AND IT HAD JUMPED TIME. HE WOULD NOT TOUCH IT SINCE THIS IS A KNOWN PROBLEM AND THERE IS A TECHNICAL SERVICE BULLETIN ISSUED FOR THIS YEAR VAN CONCERNING THE TENSIONERS. HAD IT THEN TOWED TO NISSAN AND THEY QUOTED 1700 TO FIX THE MECHANIC EVEN STATED THAT IT IS A HUGE PROBLEM AND HE IS SEEING AT LEAST 1 A WEEK WITH THIS VERY SAME ISSUE. BUT NISSAN WONT ISSUE A RECALL. IS IT GOING TO TAKE SOME FATALITIES FOR THEM TO WAKE UP AND REALIZE THIS IS SERIOUS. AFTER WORK PERFORMED TO VAN THEY CALLED AND SAID IT IS STILL MISFIRING THAT THEY FOUND VALVE COVER LEAKING OIL ON SPARK PLUGS ANOTHER 600 DOLLARS TO FIX THIS. I JUST REPLACED SPARK PLUGS IN 2010. ALSO REPLACED BRAKES 3 TIMES AND TIRES 2 TIMES NOW. ALTERNATOR ALSO REPLACED. I BOUGHT THIS VAN HOPING IT WOULD BE A SAFE AND RELIABLE VAN FOR MY FAMILY TO ENJOY FOR A LONG TIME IT HAS LOW MILES AND I HATE TO GET RID OF IT. I AM AT THE POINT THOUGH THAT I KEEP PUTTING MONEY INTO IT THINKING WE WILL BE ABLE TO BE SAFE AND NEXT THING YOU KNOW SOMETHING ELSE IS WRONG. I FEEL NISSAN SHOULD RECALL ALL MODELS AFFECTED AND FIX THIS PLASTIC TENSIONER ON THE METAL CHAIN, THEY KNOW BETTER THIS IS A WAY FOR THEM TO BECOME RICHER OFF THE PEOPLE THAT TRUSTED THEM. NEVER WILL MY FAMILY OR FRIENDS BUY NISSAN AGAIN> SINCE THIS HAS HAPPENED I HAVE TALKED WITH MANY PEOPLE THAT OWN OR HAVE OWNED A QUEST AND THEY WERE NOT HAPPY EITHER. PLEASE START A INVESTIGATION BEFORE WE LOSE A LIFE. *TR
Official recalls
405V480000 · Seats:mid/rear Assembly
Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V474000 · Seats:mid/rear Assembly
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
04V186000 · Latches/locks/linkages:doors:latch
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.