WE PURCHASED OUR 2004 NISSAN QUEST ON OCTOBER 6TH, 2003. THIS WAS A VEHICLE THAT WE WANTED TO GET FOR OUR FAMILY AFTER REVIEWING SAFETY INFORMATION ETC. NOT EVEN TWO WEEKS AFTER WE HAD FINALIZED THE SALE, TRANSMISSION FLUID WAS ALL OVER A PARKING LOT DUE TO A PLASTIC CLAMP NOT BEING REPLACED AT THE DEALERSHIP. OUR VAN WOULD N…
Read full complaint
WE PURCHASED OUR 2004 NISSAN QUEST ON OCTOBER 6TH, 2003. THIS WAS A VEHICLE THAT WE WANTED TO GET FOR OUR FAMILY AFTER REVIEWING SAFETY INFORMATION ETC. NOT EVEN TWO WEEKS AFTER WE HAD FINALIZED THE SALE, TRANSMISSION FLUID WAS ALL OVER A PARKING LOT DUE TO A PLASTIC CLAMP NOT BEING REPLACED AT THE DEALERSHIP. OUR VAN WOULD NOT START AND HAD TO BE TOWED TO THE DEALERSHIP IN ORDER FOR EVERYTHING TO BE CHECKED OUT. OUR SECOND INCIDENT HAPPENED ABOUT A WEEK AGO AND WE ARE VERY LUCKY THAT THERE WEREN'T ANY INJURIES TO REPORT. WE WERE DRIVING DOWN THE HIGHWAY AND WITH THE ACCELERATOR "FLOORED" OUR VAN WOULD NOT GO OVER 55 MPH. ON A MAIN HIGHWAY THIS IS NOT SAFE DUE TO OTHER DRIVERS DOING ABOVE THE SPEED LIMIT OR WELL ABOVE. WE TRIED TO TAKE IT TO OUR DEALERSHIP BUT WITH IT BEING PAST BUSINESS HOURS THERE WAS NO WAY THAT WE WOULD HAVE BEEN ABLE TO MEET WITH A SERVICE REPRESENTATIVE. THE NEXT MORNING WHEN WE TOOK IT TO THE DEALERSHIP, IT WAS AS IF NOTHING HAD HAPPENED. I AM VERY DISAPPOINTED IN THIS CAR AND CAN'T BELIEVE THAT IN LESS THAN A YEAR, WE ARE TAKING IT IN AGAIN TO THE DEALERSHIP TO HAVE IT WORKED ON. LUCKILY OUR DEALERSHIP HAS GONE ABOVE WHAT WE ASKED AND HAS DONE THEIR BEST TO WORK WITH US, BUT WITHOUT OTHER PEOPLE COMPLAINING AND THIS NOT BEING INVESTIGATED THERE IS LITTLE THAT THEY CAN DO TO PINPOINT THE PROBLEM TO FIX IT. THIS IS THE MOST EXPENSIVE CAR THAT WE HAVE BOUGHT EVER AND THIS IS THE MOST TIMES THAT WE HAVE TAKEN IN A CAR FOR PROBLEMS IN SUCH LITTLE TIME. WITH TWO SMALL CHILDREN, WE THOUGHT THAT THIS VAN WOULD BE THE MOST ECONOMICAL AND SAFE VEHICLE THAT WE COULD AFFORD FOR OUR FAMILY, BUT WE ARE SADLY LEARNING THAT THERE ARE UNDERLYING PROBLEMS THAT NEED TO BE OFFICIALLY RECOGNIZED AND TAKEN CARE OF BEFORE SOMETHING HAPPENS TO SOMEONE. IT WOULD BE DISAPPOINTING AND SAD TO SEE IF THIS OCCURRENCE IS WHAT IT TAKES FOR NISSAN TO INVESTIGATE SUCH COMPLAINTS. *JB
NHTSA ODI #10086629
20,000 miles · Jul 19, 2004
Electrical System
WE PURCHASED THIS VAN IN SEP OF 2003. AT THE END OF OCT I WENT OUT TO LEAVE FOR WORK AND THE VAN WOULDN'T START. WE HAD IT TOWED (MY EXPENSE) TO THE DEALER. ONCE IT ARRIVED THERE IT STARTED FINE. A COUPLE WEEKS LATER IT DID THE SAME THING AND WE JUST WAITED UNTIL IT WARMED UP AND IT STARTED JUST FINE. WE DISCOVERED THAT IT …
Read full complaint
WE PURCHASED THIS VAN IN SEP OF 2003. AT THE END OF OCT I WENT OUT TO LEAVE FOR WORK AND THE VAN WOULDN'T START. WE HAD IT TOWED (MY EXPENSE) TO THE DEALER. ONCE IT ARRIVED THERE IT STARTED FINE. A COUPLE WEEKS LATER IT DID THE SAME THING AND WE JUST WAITED UNTIL IT WARMED UP AND IT STARTED JUST FINE. WE DISCOVERED THAT IT WAS DOING THIS WHEN THE TEMPERATURE WAS BELOW 34 DEGREES. WE AGAIN TOOK IT TO THE DEALER AND THEY KEPT THE VAN FOR 2 1/2 WEEKS. THEY FINALLY TOLD US THAT THEY WERE FLYING IN A TECHNICIAN FROM CALIFORNIA TO CHANGE THE FUEL PUMP. HAVEN'T HAD THIS TROUBLE UNTIL NOW. AGAIN THIS WEEK I WENT TO LEAVE FOR WORK AND IT WOULDN'T START. (NOW IT'S 80 DEGREES OUTSIDE) THE WRECKER TRIED TO START IT 3 HOURS LATER AND IT STILL WOULDN'T START. BUT AFTER BEING TOWED AND BOUNCED AROUND IT STARTS AGAIN. THE DEALER HAS KEPT THE VAN AGAIN AND IS GOING TO CHANGE THE FUEL PUMP AGAIN. IN BETWEEN THESE 3 VISITS WE HAVE HAD TO TAKE IT IN NUMEROUS TIMES BECAUSE THE VAN WOULD HAVE NO POWER AND START OFF IN 2ND OR 3RD GEAR. EACH TIME WE TOOK IT IN WE WERE TOLD THAT NISSAN KNEW IT WAS A PROBLEM THEY JUST HADN'T FIGURED OUT HOW TO FIX IT YET. THIS WAS FINALLY FIXED 2 WEEKS AGO. WE HAVE TAKEN THE VAN IN BECAUSE THE DRIVER WINDOW STUTTERS AS IT'S ROLLED DOWN, THE DOORS RATTLE,THE PASSENGER SIDE SLIDING DOOR STICKS AND DIFFICULT TO OPEN, AND THE CARPET UNDER THE DRIVERS PEDDLES WAS CUT TOO SHORT AND KEPT PULLING LOOSE. EACH TIME I TAKE IT IN I'M TOLD THAT THERE IS NOTHING THAT CAN BE DONE. FOR THE WINDOW STUTTERING, THEY TOLD ME IT WAS THE WINDOW TINTING (BUT THE PASSENGER WINDOW IS FINE) WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE. WE ARE ONE STEP AWAY FROM VIOLATING THE LEMON LAW. IT STATES THAT IF THE VEHICLE HAS TO BE TAKEN IN FOR 4 TIMES FOR THE SAME PROBLEM IN A YEAR IT'S A LEMON. WELL, WE ARE ON OUR 3RD VISIT NOW. I WOULD STRONGLY RECOMMEND THAT NO ONE PURCHASE THIS VAN. *JB
NHTSA ODI #10081336
2,000 miles · Jun 14, 2004
Electrical SystemEngine And Engine CoolingFuel System, GasolineFire
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF …
Read full complaint
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB
NHTSA ODI #10073718
545 miles · Jan 31, 2004
Electrical System
PURCHASED VEHICLE ON 1/6/04. ON 1/7/04 RADIO WOULD, INTERMITTENTLY CUT OUT. BROUGHT VEHICLE TO DEALER ON 1/9/04. WAS INSTRUCTED BY DEALER TO RETURN VEHICLE FOR REPAIR ON 1/15/04. TO COMPLETE THE REPAIR THE AUDIO UNIT WAS REPLACED. ON 1/31/04 RADIO REPEATED ORIGINAL PROBLEM OF CUTTING OUT, BROUGHT VEHICLE TO DEALERSHIP FOR VERIFI…
Read full complaint
PURCHASED VEHICLE ON 1/6/04. ON 1/7/04 RADIO WOULD, INTERMITTENTLY CUT OUT. BROUGHT VEHICLE TO DEALER ON 1/9/04. WAS INSTRUCTED BY DEALER TO RETURN VEHICLE FOR REPAIR ON 1/15/04. TO COMPLETE THE REPAIR THE AUDIO UNIT WAS REPLACED. ON 1/31/04 RADIO REPEATED ORIGINAL PROBLEM OF CUTTING OUT, BROUGHT VEHICLE TO DEALERSHIP FOR VERIFICATION AS SERVICE WAS NOT OPEN. *JB
NHTSA ODI #10056252
6,000 miles · Jan 26, 2004
Electrical SystemLatches/locks/linkages
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED INTERMITTENTLY WHILE THE VEHICLE WAS IN MOTION OR WHEN IT WAS SITTING STILL. WHEN THE DOOR OPENED IT WAS DIFFICULT TO CLOSE. IN ONE INSTANCE THE DOOR ACTUALLY SHUT ON THE CONSUMER. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM
NHTSA ODI #10055842
7,925 miles · Sep 24, 2003
Electrical System
2004 NISSAN MAXIMA SL 3.5L V6 CURRENTLY FOUR FAILURES UNDER VARYING CONDITIONS CAUSE THE VEHICLE COMPUTER TO GO INTO "SAFE MODE", FLASH VDO AND CHECK ENGINE LIGHTS, AND IMMEDIATELY LOSE POWER, REDUCING SPEED TO APPROXIMATELY 20MPH. AUTHORIZED DEALER HAS REPAIRED EACH TIME AND EACH TIME REPORTED FIXED. NISSAN NORTH AMERICA RESTA…
Read full complaint
2004 NISSAN MAXIMA SL 3.5L V6 CURRENTLY FOUR FAILURES UNDER VARYING CONDITIONS CAUSE THE VEHICLE COMPUTER TO GO INTO "SAFE MODE", FLASH VDO AND CHECK ENGINE LIGHTS, AND IMMEDIATELY LOSE POWER, REDUCING SPEED TO APPROXIMATELY 20MPH. AUTHORIZED DEALER HAS REPAIRED EACH TIME AND EACH TIME REPORTED FIXED. NISSAN NORTH AMERICA RESTATES SAME, REFUSES TO REPLACE UNDER VA LEMON LAW. CAR OWNED 5 MONTHS, FOUR FAILURES, EACH OF WHICH COULD HAVE KILLED ME, MY FAMILY, OR FELLOW COMMUTERS. THIS CAR TRAVELS APPROXIMATELY 100 MILES PER DAY INTO DC FROM ASHBURN AS WELL AS SERVING FOR TRIPS AND AROUND-TOWN GENERAL FERRYING. NISSAN DOES NOT CARE ABOUT THE SAFETY OF MY FAMILY, FRIENDS, AND THOSE AROUND US. MULTIPLE INCEDENTS, NO FATALITIES - YET, NOR PROPERTY DAMAGED - YET.
NHTSA ODI #10039505
Mileage unknown · Sep 21, 2003
Electrical System
REAR SLIDING PASSENGER DOOR SAFETY MECHANISM FOR DETECTING LIMBS/ETC. DOES NOT FUNCTION TO PROVIDE SAFETY. THIS MECHANISM FORCEFULLY PUSHED A 130 LB ADULT THAT WAS APPLYING SIGNIFICANT PRESSURE TO STOP THE DOOR, BEFORE HITTING A 2 YR OLD CHILD. ADULT UNABLE TO PREVENT DOOR FROM CLOSING, HAD TO PULL CHILD OUT OF HARM IN ADDITIO…
Read full complaint
REAR SLIDING PASSENGER DOOR SAFETY MECHANISM FOR DETECTING LIMBS/ETC. DOES NOT FUNCTION TO PROVIDE SAFETY. THIS MECHANISM FORCEFULLY PUSHED A 130 LB ADULT THAT WAS APPLYING SIGNIFICANT PRESSURE TO STOP THE DOOR, BEFORE HITTING A 2 YR OLD CHILD. ADULT UNABLE TO PREVENT DOOR FROM CLOSING, HAD TO PULL CHILD OUT OF HARM IN ADDITION TO SELF. *JB
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
2004 Nissan Quest Problems, Complaints & Recalls | Skip That Year
Illustration