NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
77 reportsClear category filter69,000 miles · Aug 18, 2008
Electrical SystemEngine And Engine CoolingEquipment
IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE I…
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IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE INCONVENIENCE OF NOT HAVING OUR VAN WE WERE FINE UNTIL NOW!!! IN JUNE OF 08 WE WERE GOING FOR A SUNDAY DRIVE AND THE VAN JUST DIED IN THE MIDDLE OF THE STREET. NOTHING WOULD WORK NOTHING, NO POWER ANYWHERE. WE CALLED ROAD SIDE AND ALL THEY COULD DO WAS TOW US TO AL PIEMONTE NISSAN IN MELROSE PARK, IL. THE FOLLOWING MONDAY, THE DEALER CALLS AND TELLS US THE ECU IS BURNT OUT, AND HAS SOME CORROSION. IT'S COVERED UNDER WARRANTY SO NO NEED TO FAR RIGHT!!! A WEEK LATER WE FINALLY GET A LOANER, OK NOT TOO BAD. TWO MONTHS GO BY AND WE FINALLY HAVE WORD THAT WE HAVE A DATE WHEN THE PART WILL ARRIVE!!!!! THE PART GETS INSTALLED BUT THE VAN RUNS LIKE CRAP "OMG YOU MEAN THEY ACTUALLY TESTED IT"!!!! THEY NOW ARE REPLACING A CRACKED DISTRIBUTOR, GOD ONLY KNOWS HOW THAT HAPPENED!!!! THE DEALR DOES NOT CHARGE US FOR THAT, BUT THE VAN STILL RUNS LIKE CRAP SO NOW THEY HAVE TO REPLACE THREE OF THE 6 COILS AND WELL WE HAD TO PAY OVER $800 BUCKS FOR THAT. TOTALLY NOT EXPECTING THAT WE HAD TO CHARGE IT, PUTTING US IN THE HOLE EVEN DEEPER. YOU KNOW WE HAVEN'T SPENT ALOT OF $ ON THIS CAR BUT FOR A 4 YEAR OLD CAR IT SURE HAS HAD ALOT OF MAJOR COMPONENTS REPLACED. THE THE FREAKING DEALER DOESN'T TEST THE CAR, SO WE LEAVE AND THE REMOTES, DOORS, SUNROOF, WINDOWS DON'T WORK. THE CENTER COUNSIL IS FALLING APART AND THEY DIDN'T EVEN CLEAN THE '!@#$% CAR. I TAKE IT BACK, RIP THE MANAGER A NEW ONE, HE GIVES ME A LOANER AGAIN AND I'M BACK THE NEXT DAY TO PICK UP MY VAN, NOW THEY CLEAN IT. IT'S BEEN A FEW WEEKS NOW AND THE VAN IS FINE BUT I OFTEN THINK WHAT WOULD HAVE HAPPENED IF IT BROKE DOWN IN THE MIDDLE OF THE INTERSTATE!!!!! *TR
NHTSA ODI #10238712
100,000 miles · Jun 24, 2008
Electrical System
I AM AN OWNER OF A NISSAN QUEST WHICH WAS PURCHASED ONLY 4 YEARS AGO. AT 100, 000 MILES A PORTION OF THE MAIN COMPUTER IS GONE, LEAVING THE CAR INOPERABLE. THE ENTIRE CASING WAS CORRODED IMPAIRING THE COMPUTER. A PART WAS ORDERED BY A NISSAN DEALER THROUGH MY MECHANIC.. INITIALLY WE WERE TOLD THE PART WOULD ARRIVE IN EAR…
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I AM AN OWNER OF A NISSAN QUEST WHICH WAS PURCHASED ONLY 4 YEARS AGO. AT 100, 000 MILES A PORTION OF THE MAIN COMPUTER IS GONE, LEAVING THE CAR INOPERABLE. THE ENTIRE CASING WAS CORRODED IMPAIRING THE COMPUTER. A PART WAS ORDERED BY A NISSAN DEALER THROUGH MY MECHANIC.. INITIALLY WE WERE TOLD THE PART WOULD ARRIVE IN EARLY JUNE (THE ORIGINAL WAS ORDERED ABOUT MAY 23RD 2008) WE WERE THEN TOLD A FEW MORE DAYS...AND THEN JUNE 10TH, THE LATEST BEING JUNE 17TH ARRIVING AT THE MECHANIC. ON THE 19TH I CALLED NISSAN VILLAGE AND WAS TOLD THE PART WOULD ARRIVE JULY 10TH. AND THEY STILL CANNOT GUARANTEE THIS. I AM A MOM OF THREE KIDS, AGES 5, 4, AND 7 MONTHS. I WORK FULL TIME AND HAVE BEEN LEFT WITH NOTHING TO DRIVE. WE HAD A RENTAL FOR 18 DAYS AT A COST OF 850 UNTIL I NO LONGER COULD AFFORD IT. SINCE THIS MATTER, I HAVE DEALT WITH NISSAN USA, SEVERAL CUSTOMER SERVICE REPS, AND NOT ONE PERSON AT NISSAN, ATTEMPTED TO SHARE WITH MY WHY A 37,000 DOLLAR CAR AFTER 4 YEARS IS INOPERABLE, BUT EVEN WORSE WHY ITS TAKEN 2 MONTHS TO GET A PART IN. IT IS TRULY UNHEARD OF- PEOPLE AROUND ME ARE JUST AMAZED. I REALLY JUST WANT ANSWERS- IS THIS A PROBLEM THAT HAS OCCURRED? CORROSION AFTER 4 YEARS NORMAL? A PART MORE THAN 2 MONTHS??? THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. YOUR TIME AND EFFORT WILL BE MUCH APPRECIATED. *TR
NHTSA ODI #10232218
34,643 miles · Mar 19, 2008
Electrical System
TL*- THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING AT 60 MPH. THE VEHICLE STARTED TO VIBRATE AND THE ENGINE STALLED. THERE WAS NO POWER STEERING OR BRAKES DURING THE STALLING INCIDENT. THE IGNITION COIL HAD BLISTERED SENDING A SIGNAL BACK TO THE ECM UNIT WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DE…
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TL*- THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING AT 60 MPH. THE VEHICLE STARTED TO VIBRATE AND THE ENGINE STALLED. THERE WAS NO POWER STEERING OR BRAKES DURING THE STALLING INCIDENT. THE IGNITION COIL HAD BLISTERED SENDING A SIGNAL BACK TO THE ECM UNIT WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE CURRENT AND FAILURE MILEAGE 34,643
NHTSA ODI #10221811
97,273 miles · Mar 16, 2008
Electrical SystemService Brakes, HydraulicFire
BETWEEN THE DATES OF FEB 10-17, 2008; MY 2004 NISSAN QUEST MINIVAN BEGAN TO EXPERIENCE SOME ELECTRICAL ISSUES. THE TCS, SLIP, AND ABS LIGHTS CAME ON IN THE DASH AND A HUMMING NOISE WAS COMING FROM MY ENGINE. I TOOK MY VEHICLE TO THE DEALERSHIP (WERE I PURCHASED IT FROM), AND AS I PULLED INTO THE LOT THE LIGHTS WENT OFF (FEB 28…
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BETWEEN THE DATES OF FEB 10-17, 2008; MY 2004 NISSAN QUEST MINIVAN BEGAN TO EXPERIENCE SOME ELECTRICAL ISSUES. THE TCS, SLIP, AND ABS LIGHTS CAME ON IN THE DASH AND A HUMMING NOISE WAS COMING FROM MY ENGINE. I TOOK MY VEHICLE TO THE DEALERSHIP (WERE I PURCHASED IT FROM), AND AS I PULLED INTO THE LOT THE LIGHTS WENT OFF (FEB 28). THE SERVICE REP. TOLD ME THE INFORMATION SHOULD BE STORED IN MY VAN'S COMPUTER SYSTEM. I PAID $97.40 FOR THE DEALERSHIP TO HOOK MY CAR UP FOR A DIAGNOSTIC CHECK ONLY TO BE TOLD THAT ABS SYSTEM PUMP AND MODULE ASSEMBLY NEEDED TO BE REPLACED AT A COST OF $1790. THE SERVICE REP ALSO TOLD ME THAT WHAT EVER WAS CAUSING THE HUMMING NOISE WOULD BE REPAIRED. ONLY A TEMPORARY FIX, BECAUSE ON MY WAY BACK HOME THE NOISE STARTED AGAIN. HE ALSO TOLD ME THAT MY BRAKES WERE FUNCTIONAL BUT MY ABS UNIT DID NOT AFFECT MY NORMAL BRAKES. UNTIL I COULD HAVE THE REPAIRS DONE, AND WITH NO OTHER MEANS OF TRANSPORTATION, I CONTINUED TO DRIVE MY VAN. I CALLED BACK TO THE DEALERSHIP AND ASK IF THERE WAS ANYWAY FOR THEM TO DISCONNECT THE ABS SYSTEM BECAUSE IT WAS CONTINUING TO DRAIN MY BATTERY. AND I WAS TOLD NO, THE ONLY WAY WAS TO HAVE THE REPAIRS DONE. ON MARCH 8, I PART MY VAN AND THREE HOURS LATER I RETURNED TO MY VAN AND IT WOULD NOT START. SO IT HAD TO HAVE MY CAR JUMP STARTED AND EVER SINCE THEN HAVE HAD TO REMOVE THE TERMINALS FROM THE BATTERY WHEN I AM NOT USING THE VAN. ON FEB 14, SEVERAL OTHER ISSUE CAME ABOUT: 1. SPEEDOMETER STOPPED WORKING 2. ODOMETER STOPPED WORKING 3. AIR CONDITIONER STOPPED WORKING SO ONCE I PULLED OVER, I ATTEMPTED TO START MY VEHICLE AND IT WOULD CONTINOUSLY START AND STOP. SO I MADE THE DECISION TO LEAVE THE VAN WHERE IT WAS PARKED. TWO DAYS LATER I RETURNED TO FIND OUT THAT THE VAN HAD ACTUALLY CAUGHT ON FIRE THE ON SATURDAY FEB. 15. SO WHAT AM I TO DO.........? *TR UPDATED
NHTSA ODI #10221369
65,000 miles · Jan 29, 2008
Electrical SystemStructure
NUMEROUS COMPLAINTS WITH VEHICLE /SOMETIMES NO POWER ( IS AN ISSUE ON THE FREEWAY) TURN ENGINE OFF AND RESTART CAR RUNS FINE MOST TIMES??? ENGINE CRANK POSITION SENSOR REPLACED WITH 70000 MILES ON THE VAN / DOOR RECALLED , FIXED NOW ACTING UP AGAIN / RADIO SOMETIMES COMES ON WITH NO SOUND, FIXED AT 30000 MILES NOW ONCE AGAIN A P…
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NUMEROUS COMPLAINTS WITH VEHICLE /SOMETIMES NO POWER ( IS AN ISSUE ON THE FREEWAY) TURN ENGINE OFF AND RESTART CAR RUNS FINE MOST TIMES??? ENGINE CRANK POSITION SENSOR REPLACED WITH 70000 MILES ON THE VAN / DOOR RECALLED , FIXED NOW ACTING UP AGAIN / RADIO SOMETIMES COMES ON WITH NO SOUND, FIXED AT 30000 MILES NOW ONCE AGAIN A PROBLEM.. DEALER TRIES TO HELP BUT NISSAN ABSOLUTLEY NO HELP. NUMEROUS CALLS TO THE FACTORY CUSTOMER REP, TOLD THAT DUE TO THE FACT PROBLEMS DO NOT OCCUR AT THE DEALER NISSAN NOT RESPONSIBLE. NISSAN CUSTOMER REP TOOK 3 WEEKS TO CALL ME I MADE CALLS EVERY DAY, FINALLY COUGHT HIM. *CN
NHTSA ODI #10216428
56,000 miles · Jan 15, 2008
Electrical System
FUSE KEEPS BLOWING AND WE ARE WITH OUT DRIVING LIGHTS ON THE REAR OF THE VAN. *TR
NHTSA ODI #10214931
64,000 miles · Oct 9, 2007
Electrical SystemEngine And Engine Cooling
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE HAVING THE TIRES ROTATED. THE MECHANIC WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE COMPUTER MALFUNCTIONED. THE DEALER REPLACED THE COMPUTER, BUT THE VEHICLE WOULD NO…
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE HAVING THE TIRES ROTATED. THE MECHANIC WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE COMPUTER MALFUNCTIONED. THE DEALER REPLACED THE COMPUTER, BUT THE VEHICLE WOULD NOT START. IN ADDITION, THE FUEL SYSTEM DAMAGED THREE CATALYTIC CONVERTERS. THE DEALER TOOK THE ENGINE APART AND PUT IT BACK TOGETHER, HOWEVER THE VEHICLE WOULD NOT START. THE CURRENT AND FAILURE MILEAGES WERE 64,000. UPDATED 11/06/07.
NHTSA ODI #10205225
37,000 miles · Jul 30, 2007
Electrical SystemLatches/locks/linkagesPower Train
I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(…
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I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(3RD TIME WE HAVE COMPLAINED AND HASN'T BEEN FIXED YET(NISSAN DOES NOT KNOW WHY IT IS HAPPENING). *TR
NHTSA ODI #10197902
42,000 miles · Jun 1, 2007
Electrical SystemSeatsStructure
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE …
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES AND THE DEALER CHANGED THE SENSORS AND READJUSTED THE DOORS. THE DOOR CONTINUES TO NOT WORK PROPERLY. THE VEHICLE IS PART OF RECALL # 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 42,000. THE CONSUMER STATED BATTERY WEAK, DEALER REPLACED BATTERY. THE CONSUMER STATED SLOW LEAK IN TIRES, THE DEALER REPLACED ALL FOUR TIRES. THE DEALER STATED THERE WAS A RECALL ON 2ND ROW SEAT, DEALER STATED PARTS ARE ON SPECIAL ORDER. THE CONSUMER PROVIDED A COPY OF VEHICLE REPAIRS. THE WIPER BLADES WERE REPLACED. UPDATED 07/10/07 *TR
NHTSA ODI #10192246
61,370 miles · May 17, 2007
Electrical System
MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOPPED THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK
NHTSA ODI #10191132
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.