2002 Nissan Quest

PURCHASED NEW 2002 NISSAN QUEST ON 12/201.CURRENT MILLAGE IS 26,000. ALL 4 TIRES HAVE HAD TIRE SEPARATION. WE REPLACED THE FIRST ONE ON 7/03 WITH ONLY 17,800 MILES ON IT, THE SECOND ONE ON 12/03, THE THIRD ONE ON 7/12/04, AND THE FORTH ON 8/22/04. AFTER CONTACTING THE MANUFACTURER (CONTINENTAL TIRES) THEY HAVE MADE ME PAY FOR ALL 4 REPLACEMENT TIRES. I HAVE TOLD THEM THAT I BELIVE THAT THOSE TIRES MUST HAVE BEEN DEFECTIVE. THEY SAID THAT THEY WOULD PRORATE THE TIRES, BUT WHY SHOULD I HAVE TO PAY FOR THEIR DEFECTIVE TIRES? IF THOSE TIRES WOUOLD HAVE BEEN GOOD THEY SHOULD HAVE LASTED AT LEAST 40-50 THOUSAND MILES. I HAVE ALSO HAD TO PAY TO RE-ALIGN THE VAN. THIS IS A SECOND VEHICLE THAT, AS YOU CAN SEE BY THE MILLAGE, IS NOT USED ALOT. ALL TIRES WERE REPLACED AT TIRE KINGDOM IN APOPKA, SO I DON'T HAVE THE TIRE NUMBERS YOU MIGHT NEED. THEY SAID THEY HAD TO RETURN THEM TO CONTINENTAL FOR THE WARRANTY. THE CONSEQUENCES COULD HAVE BEEN FATAL ON ALL FOUR OCCASIONS. TWICE WE WERE DRIVING LONG DISTANCE AND COULD HAVE HAD A SERIOUS ACCIDENT ON THE INTERSTATE. TIRE SIZE IS: P215/65R16 THE REPLACEMENT TIRES ARE THE SAME AS THE ONES BEFORE, BUT I DON'T WANT THEM! I DON'T TRUST THEM! WHAT I WOULD LIKE IS A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER OR AT LEAST REPAYMENT OF THE PRORATED MONEY I HAD TO INVEST PLUS THE ALIGNMENT WHICH AMOUNTS TO $224.19. *AK

I RECENTLY EXPERIENCED COMPLETE AND PARTIAL TIRE WALL SEPARATION ON 3 OF 4 CONTINENTAL TOURING CONTACT A/S P215/65R-16 TIRES DURING ONE 1200 MILE TRIP. THE TIRE WALL SEPARATION OCCURRED ON MY 2002 NISSAN QUEST WHICH HAD ONLY 9500 MILES ON THE VEHICLE. THE THREE TIRE WALL SEPARATIONS OCCURRED SUDDENLY WHILE DRIVING AT HIGHWAY SPEED RESULTING IN TWO NEAR-SERIOUS ACCIDENTS AND COLLISIONS. UPON INSPECTION BY A NISSAN SERVICE CENTER AND LOCAL TIRE DISTRIBUTOR, TWO TIRES WERE FOUND TO HAVE VERY OBVIOUS AND TOTAL TIRE WALL SEPARATION AND ONE TIRE WAS FOUND TO HAVE PARTIAL SEPARATION. THERE WAS NO INDICATION OF ANY TIRE PUNCTURES OR OBVIOUS DAMAGE THAT MAY HAVE CAUSED THE TIRE WALL SEPARATIONS. DESPITE THE VEHICLE BEING UNDER FACTORY WARRANTY, THE DEALERSHIP WAS UNWILLING TO ASSUME ANY RESPONSIBILITY ASSOCIATED WITH CONTINENTAL TIRE FAILURE. UPON CONTACTING THE CONTINENTAL CUSTOMER SERVICE HOTLINE, CONTINENTAL TIRE WAS UNWILLING TO OFFER ANY FORM OF REIMBURSEMENT FOR THE DEFECTIVE TIRES THAT LEFT ME STRANDED IN TWO STATES BECAUSE THE REPLACEMENT TIRES WERE REPLACED WITH NON-CONTINENTAL TIRES AND REPLACED AT AN UNAUTHORIZED CONTINENTAL DEALER. THE ONLY COMPROMISE THAT THEY WERE WILLING TO MAKE WAS TO REPLACE THE DEFECTIVE TIRES WITH ANOTHER CONTINENTAL BRAND TIRE IF AN AUTHORIZED CONTINENTAL TIRE DEALER VERIFIED THE TIRE WALL SEPARATION. DUE TO THE OBVIOUS DEFECTIVENESS OF THIS BRAND OF CONTINENTAL TIRES, I WAS UNWILLING TO JEOPARDIZE MY FAMILY'S SAFETY BY PLACING ANOTHER CONTINENTAL BRAND TIRE ON MY VEHICLE. *PH