1999 Nissan Quest

VEHICLE WAS PARKED AND WITHOUT WARNING, CAUGHT ON FIRE. VEHICLE WAS TOTALED. FIREFIGHTERS STATED THAT FIRE WAS CAUSED BY FRICTION FROM BRAKE LINES. DEALERSHIP FOUND NO EVIDENCE OF DEFECT. CONSUMER STATED THAT BEFORE THE FIRE THERE WAS A BURNING SMELL IN THE BRAKE LINES. DEALERSHIP ADVISED THAT THIS WAS NORMAL. CONSUMER IS REQUESTING VEHICLE BE REPLACED, HOWEVER DEALERSHIP IS NOT WILLING TO DO ANYTHING. *TT

AFTER DRIVING THE VAN FOR 10-15 MILES, THE GAS PEDAL STICKS. THIS IS A VERY SERIOUS PROBLEM THAT I FEEL NISSAN SHOULD FIND A WAY TO FIX. I WENT TO THE DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY $130.00 TO HAVE THE CARBON BUILD-UP REMOVED. I ASKED WHY WAS IT NOT COVERED IN MY 3YR/36,000MI WARRENTY, I WAS TOLD IT WAS NOT COVERED BECAUSE IT WAS NORMAL "WEAR AND TEAR" . IF THAT WAS NORMAL THEN WHY IS IT NOT IN THE OWNERS MANUAL. IT HAPPENDS DAILY SO FOR SAFETY REASONS I WILL HAVE TO FOOT $130.00 OF MY HARD EARNED MONEY FOR SOMETHING THAT SHOULDN'T BE HAPPENING. I THOUGHT I WAS GETTING A RELIABLE FAMILY VAN, BUT I THOUGHT WRONG. I HAVE ALWAYS OWNED NISSAN'S( 3MAXIMA'S, 2 STANZA'S 1 QUEST ) AND HAVE REFERRED OVER 20 PEOPLE TO BUY NISSAN'S, BUT AS FAR AS A VAN GOES I AM VERY DISSATISFIED.*AK

PURCHASED 1999 QUEST AND WENT BACK TO SELLER ABOUT VIBRATION AND HE(REID MELTON) SAID THAT IT WAS FIX A FLAT. WE FOUND OUT THAT THERE HAVE NOT BEEN ANY FIX A FLAT PUT INTO NONE OF THE WHEELS. FRONT END HAVE BEEN ALIGNED BY US A TOTAL OF 3 TIMES. BEAM NISSAN HAVE WORKED ON THE FRONT END AND EXCHANGING OUT OTHER PART 10 TIMES. IT IS BETTER BUT IT STILL VIBRATES. NISSAN DTS SAID IT IS COMPARABLE TO OTHER QUEST. THE NEW TIRES THAT WE HAD PUT ON IS WEARING OUT ON THE OUTSIDE. ONE OF THE ALIGNMENT SHOPS THAT WER TOOK IT TO THOUGHT THAT WE HAD A SET OF BAD TIRES, SO WE PUT THIS NEW SET ON. BEAM NISSAN HAVE HAD IT AT AN ALIGNMENT SHOP FOR 3 TIMES. THIS VEHICLES VIBRATES AT 58-63 MPH AND THE SEATS JUST RATTLES AND IS VERY NOISY WHILE DRIVING. YOU CAN FEEL THE VIBRATIONS AT OTHER SPEED BUT IT IS THE MOST NOTICABLE AT 58-63 MPH. WE ARE AFRAID, BECAUSE WE DON'T KNOW WHAT WILL HAPPERN WHILE DRIVING THIS VAN. WE ARE EMBRASSED TO RIDE OTHERS. WE HAVE BEEN TO BBB, BUT THEY DENIED THE REPURCHASE BECAUSE OF THE LOCAL INSPECTOR. THEY TELEPHONED HIM ABOUT HIS DECISION. HE DID NOT READ HIS NOTES FROM COAST-COAST INSPECTIONS AND TOOK US FOR A TEST RIDE AND MADE COMMENTS TO US THAT WAS NOT IN LINE WIHT THE FAXED REPORT THAT WE RECEIVED. HE SAID THAT HE (HERBY JAMES, WATKINS AUTO SALES. HE DID NOT TELL THEM WHAT WAS ON THE INSPECTION REPORT. THEY HAD INTERPETED HIS COMMENTS. I HAVE ALL NOTES AND PAPER WORK AND A SIGNED LETTER FROM BEAMS SERVICE MANAGER ABOUT THEM NOT BEING ABLE TO REPAIR MY VEHICLE. I HAVE CONTACTED THE ATTORNEY GENERALS OFFICE. THEY TOLD ME TO CONTACT THIS OFFICE. THIS VAN HAD ONLY 22,314 MILES AT THE TIME OF PURCHASE WITH A FULL WARRANTY. BY THE DTS FOR NISSAN SAYING THAT IT WAS COMPARABLE I CAN NO LONGER GET THE REPAIRS DONE UNDER MY FULL WARRANTY. WE FEEL THAT THIS VAN IS UNSAFE BECAUSE THEY HAVE ADMITTED THAT THEY COULD NOT REPAIR THE PROBLEM. WE HAVE BEEN TOLD THAT WE MAY HAVE TO PUT UP WITH THE VIBRATION THAT WE MAY JUST HAVE A BAD ONE. PLEASE HELP US.*AK

SHORTLY AFTER PURCHASING THE QUEST, I NOTICED A VIBRATION IN THE VEHICLE STEERING WHEEL AND ENCOUNTERED A ROUGH RIDE WHEN THE VEHICLE WENT OVER 30 MILES AN HOUR. I TOOK THE CAR TO THE DEALER THE FIRST TIME AND THEY BALANCED AND ROTATED THE TIRES. SHORTLY AFTER, I EXPERIENCED THE SAME PROBLEM AND RETURNED TO THE DEALER. THIS TIME THE DEALER TOLD ME THAT THE TIRES WERE OUT OF "TRUE" AND THAT I NEEDED TO GO TO GOODYEAR TO HAVE THE TIRES REPLACED. GOODYEAR REPLACED TWO OF THE TIRES. A FEW MONTHS LATER, I RETURNED TO GOODYEAR BECAUSE THE PROBLEM RETURNED. GOODYEAR THEN REPLACED ONE ADDITIONAL TIRE. WITHIN A FEW MONTHS, I RETURNED TO GOODYEAR AGAIN WITH THE SAME PROBLEM AND THEY AGREED TO CHANGE ALL FOUR TIRES. WITHIN A FEW MONTHS I RETURNED TO GOODYEAR WITH THE SAME PROBLEM AND THEY SUGGESTED THAT THE VEHICLE WEIGHT MAY OF BEEN TOO MUCH FOR THE TIRES SO HE REQUESTED THAT I REPLACE THE PERFORMANCE TIRES ON THE VEHICLE WITH OTHER TIRES. I AGREED AND GOODYEAR AGAIN REPLACED ALL FOUR TIRES. IN DECEMBER 2001, I ONCE AGAIN RETURNED TO THE GOODYEAR BECAUSE THE PROBLEM WAS ONCE AGAIN PRESENT. THEY AGREED TO REPLACE THE TIRES, BUT FELT THAT THE PROBLEM WAS WITH THE SUSPENSION ON THE QUEST RATHER THAN A DEFECT ON THE TIRE. THE SECOND PROBLEM I'VE ENCOUNTER WITH THE QUEST SINCE ABOUT 15,000 MILES IS THE ACCELERATOR PEDAL STICKS. THIS IS A MORE SERIOUS PROBLEM BECAUSE ON SEVERAL OCCASIONS THE PROBLEM ALMOST CAUSED AN ACCIDENT. IT OCCURS WHEN THE VEHICLE IS STOPPED AT A LIGHT, AND I THEN TRY TO ACCELERATE. THE PEDAL IS SO STUCK, THAT WHEN IT FINALLY GIVES WAY THE VEHICLE TAKES OFF QUICKLY. THIS ALSO HAPPENS IF I TAKE MY FOOT OFF THE ACCELERATOR TO SLOW DOWN, THEN IF I TRY TO ACCELERATE AGAIN I CAN'T. I TOOK IT IN FOR SERVICE, BUT THE DEALER SAID IT WAS AN INTERMITTEN PROBLEM AND COULD NOT REPLICATE THE DIFFICULTY. THE PROBLEM IS STILL INTERMITTEN, BUT I NOTICED THAT WHEN I DROVE IT IN FLORIDA ON VACATION THIS PAST MONTH, IT OCCURED REGULARLY.*AK