I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I H…
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I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
NHTSA ODI #10070856
Mileage unknown · Feb 4, 2002
Electrical SystemSteeringUnknown Or Other
BATTERY BLEW UP WHEN CAR STARTED, STEERING GRINDS ON TURNS (WON'T PASS INSPECTION!), TWO MIDDLE WINDOWS THE CLOSING DEVICES EACH FELL APART AT SEPARATE TIMES, CHECK ENGINE LIGHT IS ON AND WON'T GO OFF, MECHANICS CAN NOT FIND SOURCE OF PROBLEM.
NHTSA ODI #757762
Mileage unknown · Mar 7, 2001
SteeringStructure
PASSENGERS ARE GETTING TRAPPED INSIDE VEHICLE AND LOCKS CANNOT BE SECURED FROM OUTSIDE DUE TO A DEFECT WITHIN LOCKS AND ALARM SYSTEM. DEALER HAS HAD VEHICLE 8 TIMES, BUT CANNOT DETERMINE CAUSE OR FIX DEFECT.*AK CONSUMER STATES PARTS HAVE BEEN REPLACED 6 TIMES AND LOCKS HAVE NOT WORKED SINCE PURCHASE OF VEHICLE. *SLC
NHTSA ODI #882357
Mileage unknown · Jan 11, 2000
Steering
THE VEHICLE HAS BEEN PLAGUED WITH A REOCCURRING INTERMITTENT "RUBBING" SOUND WHEN TURNING THE STEERING WHEEL. NISSAN HAS CHARACTERIZED THE PROBLEM AS "EXCESSIVE FRICTION" AND "INTERNAL FAILURE". TO DATE, THEY HAVE REPLACED THE RACK & PINION STEERING GEAR ASSEMBLY, AND ASSOCIATED PARTS 3 TIMES, 8/97, 7/98 AND 1/99. WITH THE L…
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THE VEHICLE HAS BEEN PLAGUED WITH A REOCCURRING INTERMITTENT "RUBBING" SOUND WHEN TURNING THE STEERING WHEEL. NISSAN HAS CHARACTERIZED THE PROBLEM AS "EXCESSIVE FRICTION" AND "INTERNAL FAILURE". TO DATE, THEY HAVE REPLACED THE RACK & PINION STEERING GEAR ASSEMBLY, AND ASSOCIATED PARTS 3 TIMES, 8/97, 7/98 AND 1/99. WITH THE LAST REPLACEMENT WE WERE TOLD THAT THE RACK & PINION BEING INSTALLED WAS A REDESIGNED ONE. HOWEVER, THE NOISE HAS RETURNED JUST UNDER A YEAR (10,000 MILES) FROM THE LAST REPLACEMENT. WE ARE CURRENTLY ATTEMPTING TO GET BOTH THE DEALERSHIP AND THE MANUFACTURER TO ADDRESS THIS REOCCURRING PROBLEM AGAIN. *AK
VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. THESE BATTERIES HAVE A DEFECTIVE NEGATIVE POST THAT CAN CAUSE ACID LEAKAGE AND RELATED CORROSION DAMAGE.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.
Remedy: DEALERS WILL REPLACE THESE BATTERIES. UNTIL A NEW BATTERY IS OBTAINED, OWNERS SHOULD NOT ATTEMPT TO "JUMP START" THESE BATTERIES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA00015 · Fuel Tank Vent Hose Leakage
Opened May 22, 2000 · Closed Jan 4, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT OT DEGRADATION AND CRACIKING. IN A LETTER DATED DECEMBER 14, 2000, NISSAN NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFECTD VEHICLES WITH THE REDESIGNED HOSE.NISSAN WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES ON FEBRUARY 5, 2001.NISSAN WILL FINISH ITS OWNER MAILINGS ON SEPTEMBER 10, 2001.OWNERS WILL BE NOTIFIED IN REVERSE ORDER OF VEHICLE AGE.
Additional source detail variants (2)
Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT OT DEGRADATION AND CRACIKING. IN A LETTER DATED DECEMBER 14, 2000, NISSAN NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFECTD VEHICLES WITH THE REDESIGNED HOSE.NISSAN WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES ON FEBRUARY 5, 2001.NISSAN WILL FINISH ITS OWNER MAILINGS ON SEPTEMBER 10, 2001.OWNERS WILL BE NOTIFIED IN REVERSE ORDER OF VEHICLE AGE.
Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT OT DEGRADATION AND CRACIKING. IN A LETTER DATED DECEMBER 14, 2000, NISSAN NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFECTD VEHICLES WITH THE REDESIGNED HOSE.NISSAN WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES ON FEBRUARY 5, 2001.NISSAN WILL FINISH ITS OWNER MAILINGS ON SEPTEMBER 10, 2001.OWNERS WILL BE NOTIFIED IN REVERSE ORDER OF VEHICLE AGE.
SQ00008 · Unexpected Opening On Sliding Door
Opened May 12, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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