2023 Nissan Pathfinder

When we purchased this vehicle in June 2023, one of the first things I noticed, was an unusual switch on the steering wheel to allow, selecting and viewing all of the vehicle display information. This switch is located on the left side of the steering wheel. It is labeled OK meaning OK to display the selected menu item when you depress the OK button. The switch consists of a thumb wheel to go up or down on the menu selection, and then you depress the thumb wheel to engage the item selected. We’ve had the vehicle nine months and we were driving and my wife attempted to select something by rotating the thumb wheel and pushing OK button. The OK button got stuck in the down position disabling the ok button and preventing her from changing anything on the vehicle info screen. We consider being unable to access vehicle information a safety issue. The switch was promptly replaced by Nissan under warranty. I am an electronics person and I consider this particular style switch too delicate for long term use, a bad design and one that will probably continue to fail. The issue with this switch is the “thumb wheel selector” for menu items instead of an up or down button like on our other three vehicles that do the same functions on those vehicles. Nissan made a very bad choice on using this type of switch.

The contact owns a 2023 Nissan Pathfinder. The contact stated while driving 35 MPH, the vehicle shut off. The driver was able to restart the vehicle after several hours. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Additionally, the contact received an email informing him there was a possible failure with the emission, a control malfunction, a misfire, or a malfunction. The message also stated do not drive vehicle. The contact called the manufacturer, and a case was filed. The failure mileage was approximately 5,931.

Windshield cracked on passenger side 2 weeks after purchase. Then a few months later a star formed behind rearview mirror in middle of glass. The windshield is pitted in spots. Then last week the driver window cracked and has ran all the way up the window in a day. I feel like the glass in my car if bad. I reported it to my dealership and was given a run around about the extended warranty doesn’t cover glass that’s already cracked. It cracked and was hit all at the same time. In all 3 instances! I feel it’s a safety hazard, to drive around and something hit your windshield and just cause it to crack completely through! It’s also a HUGE EXPENSE for a new vehicle to have these issues.

In the past week or so I’ve experienced a blinking front collision light blinking as I’m driving. In the past two days the blinking light is now an actual audible alert with a collision warning system malfunction warning light saying it is disabled. Sometimes however, the adaptive cruise control still appear to work, sometimes it doesn’t. The light and system malfunction appears and then turns off on its own with no apparent reason. This is a serious safety concern because if the system does malfunction can lead to a collision when driving and/or parking if the light is blinking. When I took it to the dealer they were quick to dismiss the issue saying it can be caused by an obstruction to the windshield camera by dirt, frost, ice, etc. They cleared the codes (C2582-97, C2506-49 and C1F05-49) and sent me on my way. Sure enough on my way home the same thing happened. Please investigate this matter before someone is seriously injured or worse.

My car has been flipping into manual mode from a stopped position. It’s happened about a dozen times at this point. I’ve taken it to the dealership multiple times. The first time I took it in they said they did some software updates. A few weeks later it happened again. Took it back in… they said they couldn’t find anything wrong. They tried to tell me it was “user error”. Since then it’s happened multiple times. It’s always from a stopped or slowed position such as a red light, stop sign or yield/merge. I’ve almost been rear ended on 2 occasions because I try to accelerate and the car will not go and once you realize it’s in neutral someone is already slamming on their brakes behind you! The most recent time it happened with my children in the car! This is unacceptable. I driven Nissans for over 20 years and never had an issue. I currently lease this vehicle. I have 5 months left and I’ve been begging the dealership to get me out of this car… I told them I’d drive anything but this. And they won’t. I’ve been dealing with Nissan consumer affairs which is a joke! I’m at my wits end.

I found my new 2023 Pathfinder at Kraft Nissan in Tallahassee, Fl but since I live in Ga I wanted to avoid paying taxes to transfer to Ga. I contacted Woody Folsom dealership in Vidalia, Ga who contacted Kraft and did a dealership trade. Woody Folsom dealership sales rep delivered to my home on [XXX]. On the same day as delivery, I drove the car to for about 30 mins and stopped at a red light. The auto stop feature was on - My car went from Drive to Neutral then OFF! I could not restart the car. I was in traffic with other vehicles who were blowing their horns at me. I did put on my flashers. I waited several minutes after attempting to start the car when it finally started again. The car went back to Vidalia to be serviced and I was told it was fixed and a battery had to be replaced. Again, this same scenario occurred multiple other times. [XXX] I was pulling out of Zaxby's and my car stalled on me, the turning lane for the cars on the opposite of rode was available so I pulled into it with my flashers as my car completely turned off. I had difficulty again starting the car back up. After several minutes of being turned off I was able to start it again. ** other issues [XXX] I was idling at a red light and car went from D to Neutral then completely shut off. [XXX] I was idling in a parking lot waiting on a friend. A light on the dashboard came on indicating the car would be shutting down as to save battery. The car turned off. When I went to start the car again, it would not properly start. It sputtered. I gave it gas and no change. I put car in reverse and tried to go forward which it continued to sputter then turned off. I attempted to start the car but it would not. After letting the car stay off for several minutes it finally started. [XXX] After driving the car for about 30 mins with no issues then shutting off - I tried to start car again and it started the sputtering again. Same deal - let it sit then try again with it starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

Vehicle was traveling at 55 mph. Vehicle shifted itself into neutral, engine began to rev, vehicle began to slow to approximately 50 mph, engine shut off at 50 mph, vehicle immediately locked brakes up and skidded to a stop in middle of highway. Vehicle would not turn back on initially. After a minute or so, vehicle restarted but showed that it was still in drive, had to be placed into park before being shifted back to drive. Second issue, the second row rear seat has a electronics issue. The rear seatbelt alarm chimes consistently with a warning saying the seat belt is not bucked when the seat is empty. Only resolution to temporally fix the problem is to keep the rear middle seatbelt buckled at all times.