NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
21 reportsClear category filterMileage unknown · Mar 8, 2025
Unknown Or Other
There is a recall for replacement of the hood latch. the recall ID is R24B7. I have taken my car to the dealer twice. All they do is inspect and clean the part. They do not replace the part. It was my understanding the hood latch should be replaced. However Gunn NIssan refuses to replace the latch. Can you help me. The …
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There is a recall for replacement of the hood latch. the recall ID is R24B7. I have taken my car to the dealer twice. All they do is inspect and clean the part. They do not replace the part. It was my understanding the hood latch should be replaced. However Gunn NIssan refuses to replace the latch. Can you help me. The hood still vibrates as if it is not closed.
NHTSA ODI #11647114
Mileage unknown · Jan 21, 2022
Unknown Or Other
The hood does not stay latched. Periodically it comes unlatched from its locked position or it will not lock down when being closed after an oil change. The latch is faulty and if it comes undone and it is windy I am afraid it will fly up and smash the windshield and or detach and kill someone! It has happened more than once. T…
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The hood does not stay latched. Periodically it comes unlatched from its locked position or it will not lock down when being closed after an oil change. The latch is faulty and if it comes undone and it is windy I am afraid it will fly up and smash the windshield and or detach and kill someone! It has happened more than once. This is the latest incident.
NHTSA ODI #11448298
Mileage unknown · Aug 30, 2021
Unknown Or Other
While driving 70 mph on the turnpike, the hood of my vehicle came up and shattered my windshield, bent my hood and roof, amongst other damage. Despite the hood covering my windshield, I was able to safely navigate to a pull-off on the road. My passenger and I were shook up, but not injured. It had been weeks since I had last ope…
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While driving 70 mph on the turnpike, the hood of my vehicle came up and shattered my windshield, bent my hood and roof, amongst other damage. Despite the hood covering my windshield, I was able to safely navigate to a pull-off on the road. My passenger and I were shook up, but not injured. It had been weeks since I had last opened my hood. I have the vehicle at the collision center now. I should hear from the claims adjuster tomorrow.
NHTSA ODI #11431131
64,000 miles · Mar 12, 2021
Unknown Or Other
THE VEHICLE STARTED MAKING A CLICKING LIKE SOUND WHEN THE AIR CONDITIONER IS ON. THE SOUND WAS NOTICED WHILE PARKED IN MY DRIVEWAY. I TOOK THE VEHICLE TO NISSAN DEALERSHIP WHICH STATED IT WAS THE FAN ASSEMBLY THAT NEEDED REPLACING AT $1000.00 THE VEHICLE DON'T HAVE 65000 MILES.
NHTSA ODI #11402619
Mileage unknown · Nov 14, 2020
Electrical SystemUnknown Or Other
MY CAR WAS BOUGHT BRAND NEW, NO ACCIDENTS, AND ONLY HAS LESS THAN 53 MILES TO BE A 2016 PATHFINDER. SO TELL ME WHY THE CHEAP MOTOR FAN THAT NISSAN PUT IT IN STARED MAKING A CLANG NOISE EVERYTHING I WOULD TURN THE AIR OR HEATER ON. LIKE NISSAN WHAT IS THIS. WITH ALL THIS COMPLAINS ABOUT THE SAME ITEM, YOU GUYS SHOULD PUT A RECALL…
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MY CAR WAS BOUGHT BRAND NEW, NO ACCIDENTS, AND ONLY HAS LESS THAN 53 MILES TO BE A 2016 PATHFINDER. SO TELL ME WHY THE CHEAP MOTOR FAN THAT NISSAN PUT IT IN STARED MAKING A CLANG NOISE EVERYTHING I WOULD TURN THE AIR OR HEATER ON. LIKE NISSAN WHAT IS THIS. WITH ALL THIS COMPLAINS ABOUT THE SAME ITEM, YOU GUYS SHOULD PUT A RECALL ONTHIS ITEM. IT'S ASHAMED SO FAR BAD EXPERIENCE WITH TO VEHICLES FROM YOU GUYS. EVEN ON THE NISSAN TITAN THAT WE BOUGHT BRAND NEW AT 3 MONTHS SOMETHING WAS WRONG WITH THE ENGINE AND GAS TANK AND YOU GUYS DID NOT WANT TO TAKE RESPONSIBILITY FOR THE VEHICLE. KNOWING THAT YOU GUYS COULD NOT EVEN DETERMINE WHY THE TRUCK WAS NOT WORKING. YOU GUYS EVEN BROUGHT IN AN EXPERT FROM THE NISSAN FACTORY AND STILL DID NOT FIND WHY IT WAS NOT WORKING. KNOWING WHAT WAS HAPPENING YOU GUYS WOULD NOT EVEN TRADE IN THE TRUCK FOR ANOTHER ONE. WE ENDED UP FIGHTING WITH NISSAN AND RETURNED THE TRUCK BACK. TO TOP THAT OFF I RECEIVED A BILL FOR HALF THE TRUCK PRICE. I WOULD NEVER RECOMMEND NISSAN.
NHTSA ODI #11374662
79,000 miles · Feb 6, 2020
Unknown Or Other
WHEN I TURNED ON MY AC, IT SOUNDS LIKE A HELICOPTER. I WAS TOLD IT'S THE COOLING FAN AND THAT IT'LL COST OVER $1000 TO FIX. THIS SEEMS TO BE A COMMON ISSUE WITH THESE CARS. MY CAR HAS 80,000 MILES. MY 2007 CAMRY HAS OVER 290,000 AND NEVER HAD THIS ISSUE. I ALSO OWNED A HONDA PILOT WITH OVER 300,000 AND NEVER AN ISSUE.
NHTSA ODI #11307419
61,000 miles · Jan 17, 2020
Unknown Or Other
WHILE DRIVING A LOUD FAN NOISE COULD BE HEARD COMING FROM THE ENGINE SHAKING THE CAR. IT HAS BEEN DETERMINED THAT THE RADIATOR COOLING FAN HAS GONE BAD, WITH ONLY 60,000 MILES CURRENTLY ON THE VEHICLE.
NHTSA ODI #11300141
57,000 miles · Dec 6, 2019
Unknown Or Other
I TOOK MY PATHFINDER IN TO HAVE IT INSPECTED FOR A LOUD RATTLING WHEN THE HEAT IS ON ONLY TO BE TOLD MY CAR HAS COOLING FAN FAILURE. IT HAS A LITTLE OVER 57,000 MILES ON THE VEHICLE. UNFORTUNATELY, MY 90 DAY WARRANTY HAS LAPSED.
NHTSA ODI #11287432
Mileage unknown · Nov 27, 2019
Electrical SystemUnknown Or Other
I DON'T RECALL THE EXACT DATE OF THE FIRST TIME I TOOK IT. TAKEN THE VEHICLE TWICE AND HAD TO INSIST MULTIPLE TIMES IN ORDER FOR NISSAN TO KEEP THE CAR AND KEEP TESTING AS WELL AS FOR THEM TO OPEN A CASE. THE SCREEN FOR THE 2016 PATHFINDER HAS TURNED SOLID BLUE A FEW TIMES BUT NOT SURE WHAT CAUSES IT. DEALERSHIP BLAMED THE CELL …
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I DON'T RECALL THE EXACT DATE OF THE FIRST TIME I TOOK IT. TAKEN THE VEHICLE TWICE AND HAD TO INSIST MULTIPLE TIMES IN ORDER FOR NISSAN TO KEEP THE CAR AND KEEP TESTING AS WELL AS FOR THEM TO OPEN A CASE. THE SCREEN FOR THE 2016 PATHFINDER HAS TURNED SOLID BLUE A FEW TIMES BUT NOT SURE WHAT CAUSES IT. DEALERSHIP BLAMED THE CELL PHONE WHICH I DON'T BELIEVE THAT TO BE TRUE. THEY WILL NOT FIX IT BECAUSE THEY SAY THEY DON'T KNOW HOW TO DUPLICATE IT SO THERE'S NOTHING THAN CAN DO. THIS SCREEN IS WHERE CLIENTS LIKE MYSELF SEE THE FULL VIEW OF THE OUTSIDE OF THE VEHICLE (SAFETY) AS WELL AS OTHER PARTS GPS, A/C & HEATER TEMPERATURE CONTROL, RADIO CHANNELS, WEATHER ETC. I REFUSE TO BELIEVE NO ONE ELSE HAS HAD THIS ISSUE AND I REFUSE TO IT'S THE PHONES FAULT (MANY CELL PHONE USERS WHICH IS A LARGE NUMBER WOULD HAVE BEEN SENDING TONS OF COMPLAINTS). I STRONGLY BELIEVE IT'S A NISSAN ISSUE WITH THE CAR THAT I THINK IT'S A SAFETY ISSUE IF THE SCREEN TURNS BLUE WHEN BACKING UP
NHTSA ODI #11282670
Mileage unknown · Nov 12, 2019
Air BagsUnknown Or Other
I PURCHASED A USED NISSAN PATHFINDER IN JULY 2019. WHEN I PURCHASED THE VEHICLE I ALSO PURCHASED A FULL-COVERAGE WARRANTY THROUGH THE DEALERSHIP, HOWEVER, THE DEALERSHIP CLAIMS THAT THEY HAVE NO RESPONSIBILITY TO HELP ME. THEIR REASONING IS THAT THEY ARE NOT A NISSAN DEALER YET, THEY SOLD ME A VEHICLE THAT IS POTENTIALLY DANGE…
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I PURCHASED A USED NISSAN PATHFINDER IN JULY 2019. WHEN I PURCHASED THE VEHICLE I ALSO PURCHASED A FULL-COVERAGE WARRANTY THROUGH THE DEALERSHIP, HOWEVER, THE DEALERSHIP CLAIMS THAT THEY HAVE NO RESPONSIBILITY TO HELP ME. THEIR REASONING IS THAT THEY ARE NOT A NISSAN DEALER YET, THEY SOLD ME A VEHICLE THAT IS POTENTIALLY DANGEROUS FOR MY CHILDREN TO BE IN AND REFUSE TO HONOR THE WARRANTY OR HELP OTHERWISE. THE AIRBAG OFF LIGHT WILL TURN ON WHILE ADULTS ARE SITTING IN THE FRONT PASSENGER SEAT. IT ALSO COMES ON EVEN WHEN MY 160 LB SON IS IN THE FRONT SEAT. ACCORDING TO MY RESEARCH THE WAS A RECALL ON THE AIRBAGS ON THIS PARTICULAR VEHICLE A FEW YEARS AGO THAT WAS SUPPOSEDLY PREVIOUSLY ADDRESSED, HOWEVER THIS CONTINUES TO BE AN ISSUE. ADDITIONALLY I WAS SOLD A VEHICLE WITH NO INSULATION IN THE DOORS AND NO SEALS ON THE BOTTOMS OF THE DOORS. THE INSIDE OF THE VEHICLE (ESPECIALLY NOW THAR IT'S VERGING ON WINTER) GETS FRIGID AND YOU CAN EVEN FEEL THE WIND COMING THROUGH THE WINDOW CONTROLS AND BUTTONS ON THE DOORS.
NHTSA ODI #11279686
Official recalls
2Jun 13, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2013-2016 Pathfinder vehicles. On certain Pathfinder vehicles, the secondary hood latch may malfunction and remain in the unlatched, unsecured, position when the hood is closed.
Consequence & remedy
Consequence: An unsecured hood could unexpectedly open while driving, obstructing the driver's view, and increasing the risk of a crash.
Remedy: Dealers will replace the bell crank assembly, free of charge. Owner letters were mailed March 26, 2025. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are R22A2 R22A3 and R24B7.
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE21022 · Hood Latch/bell Crank Assembly
Opened Dec 9, 2021 · Closed Jul 8, 2022
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch
The Office of Defects Investigation (ODI) opened this preliminary evaluation to investigate consumer complaints alleging hood latch failures occurring on certain model year (MY) 2013-2016 Nissan Pathfinder vehicles. Complaints received indicated a sudden and unexpected opening of the hood while the vehicle was in motion, blocking the driver's visibility.During this investigation Nissan collected parts from the field to analyze for root cause of the alleged failures. On June 13, 2022, Nissan submitted a Defect Information Report (DIR) to NHTSA regarding a hood bell crank assembly defect in certain MY2013-2016 Nissan Pathfinder vehicles produced at the Smyrna, TN plant. According to Nissan's DIR, an accumulation of dust and dirt contamination on and around the bell crank lever pivot joint, which actuates the secondary hood latch, can create a condition that can cause the lever to remain in the open position after it has been disengaged. In this condition, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion obstructing the driver's forward view and increasing the risk of a crash.A remedy plan for all affected vehicles is currently under development. See recall action 22V-420 for further details. Nissan's action resolves the issues raised by this investigation, and therefore, this investigation is closed.The VOQs cited above can be found with ID numbers: 11456378, 11448298, 11436637, 11431131, 11427702, 11423321, 11406574, 11398825, 11389741, 11387952, 11375938, 11349105,11306735, 11302647, 11190468, 11166607.