2012 Nissan Pathfinder

The contact owns a 2012 Nissan Pathfinder. The contact stated that the vehicle was parked on the road outside his friend's residence. The contact stated that as he approached the vehicle, he saw smoke coming from the windows. The contact stated that when he opened the vehicle, he saw that the headliner of the vehicle and the seats had burned. The contact stated that the fire had extinguished itself as the windows were closed. The contact stated that he was able to start the vehicle and drive it to his residence. There were no warning lights illuminated. The contact did not sustain any injuries. A police report was not filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The approximate failure mileage was 111,000.

We purchased the truck in 2018. Starting last year the truck starting losing power, not cutting on. Replaced the battery and have had 5 mechanics check it. Not one mechanic has been able to find the issue. Today my truck cut off in a tunnel with my children in the car. This could have and felt like an extremely dangerous situation. Upon further research Nissans losing power is a common issue. Nissan needs to take action and fix the malfunctions. I can’t afford to be without a car, nor should I have to repair an issue that Nissan is responsible for.

WE BOUGHT A 2012 NISSAN PATHFINDER ON SEPTEMBER 17TH, 2015 USED FOR $27,999.00. WE PUT $3,000.00 DOWN PAYMENT ON THE VEHICLE. WE WERE UNDER THE IMPRESSION, AND WERE TOLD BY OUR SALESMAN THAT WE DIDN'T HAVE TO PAY WI TAXES AND THAT ANY OTHER TAXES WOULD BE INCLUDED IN OUR LOAN. THAT PROVED TO BE FALSE! IF WE WOULD'VE KNOWN THE IL TAXES WASN'T INCLUDED, WE WOULDN'T HAVE PUT SUCH A LARGER DOWN PAYMENT ON THE VEHICLE. WE'VE HAD THIS VEHICLE NOW FOR ALMOST 3 MONTHS AND WERE THINKING,... "WHY MAKE PAYMENTS ON SOMETHING THAT HAS A LOT OF MILES, WHEN WE COULD MAKE PAYMENTS ON A BRAND NEW VEHICLE WITH NO MILES?" SO WE WENT TO A DIFFERENT DEALERSHIP TO BUY A NEW 2015 VEHICLE. WHILE WE ARE AT THIS DEALERSHIP, THEY INFORM US THAT WHEN THEY RAN THE VIN #:, IT CAME UP THAT OUR PATHFINDER HAS "STRUCTURAL DAMAGE" AS WELL AS "LEFT FRONT DAMAGE." ALL OF WHICH WE WERE UNAWARE OF. MAD CITY SALES NEVER SHOWED US A CAR FAX, ALTHOUGH THEY CLAIM THEY DID. THEY DID NOT HAVE A BUYERS GUIDE ON THE VEHICLE WHEN WE TEST DROVE IT. IF THEY WOULD'VE, WE WOULD NOT HAVE PURCHASED THIS VEHICLE. WHEN WE QUESTIONS MAD CITY ABOUT THE DAMAGE, THEY SAID THEY DIDN'T KNOW ABOUT IT, BUT WERE SURE THEY HAD TOLD US. THEN, THEY CALL BACK AND SAY THEY FOUND PAPERS WITH OUR SIGNATURES/INITIALS STATING THAT THEY SHOWED US. THESE PAPERS ARE DATED FOR JULY 21ST, 2015. WE BOUGHT THE VEHICLE IN SEPTEMBER!! SO I DON'T SEE HOW OUR SIGNATURES GOT ON THESE FORMS. IT LOOKS LIKE THEY SOMEHOW COPY AND PASTED OUR SIGNATURES ONTO THESE FORMS. WE FEEL CHEATED AND USED AND MISINFORMED ABOUT THE VEHICLE WE PURCHASED. I'VE SINCE THEN CHECKED INTO REVIEWS OF THIS COMPANY, AND THERE ARE PLENTY OF OTHER CUSTOMERS WHO HAVE COMPLAINED ABOUT THE EXACT SAME ISSUE! THEY FALSIFY DOCUMENTS TO MAKE A SALE. WE WOULD LIKE A FULL REFUND ON THIS VEHICLE AS WELL AS THE MONEY THEY TOOK FROM US.