2015 Nissan Nv

TL* THE CONTACT OWNS A 2015 NISSAN NV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO WESTON NISSAN LOCATED AT 3650 WESTON RD, DAVIE, FL 33331 WHO PERFORMED AN ALIGNMENT BUT THE FAILURE PERSISTED. THE TIRES WERE ALSO REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO SERVICE WAS PERFORMED. THE FAILURE RECURRED AND PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

THIS IS THE SECOND TIME THE BRAKES HAVE MALFUNCTIONED BUT THIS TIME WE WERE ABLE TO GET DASHCAM FOOTAGE. BRAKE PEDAL MAINTAINED PRESSURE LIKE NORMAL BUT DID NOT SLOW THE VEHICLE AT FIRST. IT FELT LIKE BRAKING ON ICE. PUMPING BRAKES EVENTUALLY BROUGHT THE BRAKES BACK ONLINE. THE FIRST TIME THIS HAPPENED, WE NEARLY HIT THE CAR IN FRONT OF US BECAUSE WE HAD TO BRAKE QUICKLY (ORIGINAL COMPLAINT STATED PEDAL WENT TO THE FLOOR -- I THINK THIS WAS IN ERROR DUE TO EXCITEMENT OF THE MOMENT). THIS BRAKE MALFUNCTION HAS HAPPENED TWICE IN THE PAST 2 MONTHS. DEALER CAN'T DUPLICATE AND SO FAR NISSAN CONSUMER AFFAIRS SAYS THEIR PROCESS DOESN'T ALLOW THEM TO DO ANYTHING UNLESS THE DEALERSHIP CAN DUPLICATE THE PROBLEM. THEY SUGGESTED WE TAKE THE VAN BACK IF THIS HAPPENS AGAIN -- THIS SEEMS RATHER FLIPPANT FOR SUCH A SAFETY CONCERN. VIDEO --> HTTPS://YOUTU.BE/JL9UPRMESLI

WHILE DRIVING IN TRAFFIC ON A DRY, STRAIGHT ROAD AT ABOUT 35MPH, TRAFFIC STARTED TO SLOW FOR A RED LIGHT. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE AND HAD NO EFFECT ON VEHICLE SPEED. FRANTICALLY PUMPING THE BRAKE PEDAL GRADUALLY INCREASED BRAKE PEDAL RESISTANCE. AFTER GAINING BRAKE PEDAL RESISTANCE, THE VEHICLE CAME TO A SCREECHING HALT, ACTIVATING ABS AND NARROWLY AVERTING AN ACCIDENT. THIS HAS ONLY OCCURRED ONCE, ON 19 DEC 2018 AND, TO DATE, HAS NOT REOCCURRED. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM AND SENT US AWAY WITH "NO PROBLEM FOUND AT THIS TIME". ANECDOTALLY, THE DEALERSHIP DID MENTION ANOTHER FAMILY THAT REPORTED THE SAME PROBLEM AND THEY DECLARED IT A FLUKE BECAUSE IT HAS NOT REOCCURRED. THE PROBLEM HERE IS THAT IF IT DOES REOCCUR, IT'S QUITE POSSIBLE NEITHER MYSELF NOR MY FAMILY WILL BE AROUND TO REPORT IT. CONTINUING TO DRIVE WITH A STRATEGY OF HOPE THAT THIS DOES NOT REOCCUR SEEMS A POOR STRATEGY CONSIDERING THE RISK TO MY FAMILY AND OTHERS ON THE ROAD. AT LEAST THIS IS A DOCUMENTED DATA POINT IF ANYONE ELSE HAS EXPERIENCED THIS.

OUR NISSAN NV PASSENGER VAN (SL MODEL) BEEPS RANDOMLY WHEN RUNNING UNDER 10 MPH OR AT A STOPLIGHT. THE THREAD AND VIDEO BELOW SHOW THE ISSUE PLAINLY. HTTP://NISSANNVFORUM.COM/TOPIC/330-BEEP-AFTER-STOPPING-AT-A-STOPLIGHT/?HL=SONAR HTTPS://WWW.YOUTUBE.COM/WATCH?V=E_ZSRCRYVWI THIS IS A SAFETY ISSUE BECAUSE THE CAR BEEPS RANDOMLY AND IT DISTRACTS THE DRIVER AND MAKES THE PURPOSE OF THE SONAR SYSTEM (SAFETY) NON FUNCTIONAL BECAUSE YOU NEVER KNOW WHEN THERE IS ACTUALLY AN ISSUE. WE HAVE TRIED TO RESOLVE THIS PROBLEM WITH NISSAN USA SINCE MAY BUT HAVE NOT RECEIVED ANY RESOLUTION OR DATES WHEN THE ISSUE MAY BE FIXED.