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2020 Nissan Murano

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Nissan Murano do not stand out strongly from the model-year median of 110.

About this comparison →
45Owner complaints

Model-year median: 110

2Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
107
2017113
201843
201945
202016
20216
20228
2023
Compare all Murano years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Forward Collision Avoidance
14Unknown Or Other
10Suspension
7Power Train
4Service Brakes
4
All reported categories
Steering
4Visibility/wiper
3Exterior Lighting
2Seat Belts
2Structure
2Wheels
2Air Bags
1Electrical System
1Engine
1Fuel/propulsion System
1Vehicle Speed Control
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 13 of 45 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports2 injury reports

Vehicle Speed Control complaints

1 reports
Clear category filter
34,000 miles · Aug 3, 2023
Forward Collision AvoidanceVehicle Speed Control

The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was…

Read full complaint

The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,000.

NHTSA ODI #11536283

Official recalls

2

21V402000 · Steering:linkages:knuckle:spindle:arm; Suspension:rear:axle:spindle

May 27, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence & remedy

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Additional source detail variants (2)

Suspension:rear:axle:spindle

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Steering:linkages:knuckle:spindle:arm

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

21V170000 · Steering:linkages

Mar 11, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Consequence & remedy

Consequence: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.