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2020 Nissan Murano

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Nissan Murano do not stand out strongly from the model-year median of 110.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 13 of 45 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports2 injury reports

Forward Collision Avoidance complaints

14 reports
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Mileage unknown · Apr 21, 2026
Forward Collision Avoidance

It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the syste…

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It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the system but it did not affect the braking.

NHTSA ODI #11732815

Mileage unknown · Feb 26, 2024
Forward Collision Avoidance

The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe driving this car for fear it will slam on the bra…

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The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe driving this car for fear it will slam on the brakes at any time. It has happened 3 times so far. It also did it almost, once, when driving down the main street in town. It all of the sudden showed the cameras and the lights came up on the dash but luckily it didn't brake. Thank you. [XXX] . [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11574062

34,000 miles · Aug 3, 2023
Forward Collision AvoidanceVehicle Speed Control

The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was…

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The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,000.

NHTSA ODI #11536283

Mileage unknown · Jul 8, 2023
Forward Collision AvoidanceUnknown Or OtherInjury

I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sort of whiplash. It does this often out of no where.…

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I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sort of whiplash. It does this often out of no where. This could cause a severe accident.

NHTSA ODI #11531068

Mileage unknown · Jun 15, 2023
Forward Collision Avoidance

The forward collision warning is stuck on saying malfunction. Sometimes the car brakes without warning, activating the automatic emergency braking and stopping suddenly. This is dangerous.

NHTSA ODI #11527246

18,000 miles · Feb 14, 2023
Forward Collision AvoidanceService Brakes

The contact owns a 2020 Nissan Murano. The contact stated that while driving at 60 MPH with the cruise control activated, the vehicle experienced unintended acceleration. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was app…

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The contact owns a 2020 Nissan Murano. The contact stated that while driving at 60 MPH with the cruise control activated, the vehicle experienced unintended acceleration. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

NHTSA ODI #11507190

Mileage unknown · Feb 2, 2023
Forward Collision Avoidance

While driving down interstate the car's automatic collision breaking system activated and brought the car to an immediate stop. While breaking the information screen in the steering wheel area flashed red with an explanation point symbol but as soon as the breaking was done it went away and no other lights appeared on the dash …

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While driving down interstate the car's automatic collision breaking system activated and brought the car to an immediate stop. While breaking the information screen in the steering wheel area flashed red with an explanation point symbol but as soon as the breaking was done it went away and no other lights appeared on the dash indicating an issue. There was nothing that should have triggered the automatic collision braking system to have engaged. Had someone been directly behind me this could have easily caused an accident by them slamming into the back of my car as nothing would have caused them to expect sudden breaking by me. The unexpected sudden breaking happened twice within a 10 minute window while driving on interstate. I have driven it minimally since so I could have it looked at by the dealer to review the issue as it is under warranty and I felt it unsafe to drive. The car has been inspected by a Nissan dealer and they are unable to reproduce the issue and are not taking any repair action at this time.

NHTSA ODI #11505114

Mileage unknown · Sep 20, 2022
Forward Collision Avoidance

Vehicle routinely triggers the automatic emergency braking system when approaching a certain overpass. Speeds are usually around 40 to 50 MPH. Occasionally triggers at other locations where no obstacle should be triggering it. Local Nissan dealer has inspected the system several times, including sending to a specialist, and foun…

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Vehicle routinely triggers the automatic emergency braking system when approaching a certain overpass. Speeds are usually around 40 to 50 MPH. Occasionally triggers at other locations where no obstacle should be triggering it. Local Nissan dealer has inspected the system several times, including sending to a specialist, and found no defect.

NHTSA ODI #11485520

Mileage unknown · May 5, 2022
Forward Collision Avoidance

Yesterday, my wife and I were on I94 eastbound in heavy afternoon traffic, in the left of three lanes, and crossed from Minnesota into Wisconsin. The car was on interactive cruise control. The freeway entry to Wisconsin is a long, uphill grade and I needed to get out of the left lane in preparation to exit about 3 miles ahead.…

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Yesterday, my wife and I were on I94 eastbound in heavy afternoon traffic, in the left of three lanes, and crossed from Minnesota into Wisconsin. The car was on interactive cruise control. The freeway entry to Wisconsin is a long, uphill grade and I needed to get out of the left lane in preparation to exit about 3 miles ahead. I turned off the interactive cruise control and pressed the accelerator in order to safely merge into the faster moving center lane. I instantly lost control of the engine. Not only did the engine not respond to pressing the accelerator, it actually bogged down and slowed. Having effectively lost power because I had no control over the engine, I tried to shelter on the left shoulder but is was not wide enough to get the car out of the left lane. Worse, the narrow shoulder between the left lane and the concrete barrier wall was full of debris, and I immediately had a terrible fear of puncturing a tire in which case I would really be in trouble. The car came to a stop and I still had no control over the engine, sitting there with high speed traffic swerving around us. I put the transmission in neutral and it still didn’t respond to the throttle, and the same with park. Finally, I stopped the engine and restarted, and I then had control of the car. When a gap in traffic came, I got back on the freeway and continued home with no further incident. I could easily have been hit by a high speed vehicle, or caused a severe accident involving others due to vehicles unexpectedly finding us stopped, and still partially in the left lane. The car will go to the dealer next week. I was so terrified that I do not know if there were warning lights lit on the dash, but I didn't see any.

NHTSA ODI #11463513

Mileage unknown · Feb 25, 2022
Forward Collision Avoidance

WE'VE HAD THE VEHICLE OVER A YEAR AND HAVE NEVER BEEN ABLE TO GET USED TO THE FORWARD AND BACKWARD COLLISION AVOIDANCE EMERGENCY BRAKING, AS IT SEEMS TO ACTIVATE FOR NO REASON AT ALL. MULTIPLE TIMES THIS HAS HAPPENED TO MY WIFE, THE PRIMARY DRIVER. SHE'S TOO ANXIOUS TO DRIVE IT ON DAYS WITH INCLEMENT WEATHER WHEN IT'S THE WORST.…

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WE'VE HAD THE VEHICLE OVER A YEAR AND HAVE NEVER BEEN ABLE TO GET USED TO THE FORWARD AND BACKWARD COLLISION AVOIDANCE EMERGENCY BRAKING, AS IT SEEMS TO ACTIVATE FOR NO REASON AT ALL. MULTIPLE TIMES THIS HAS HAPPENED TO MY WIFE, THE PRIMARY DRIVER. SHE'S TOO ANXIOUS TO DRIVE IT ON DAYS WITH INCLEMENT WEATHER WHEN IT'S THE WORST. WE HAVE THE CAR BEING EVALUATED BY THE DEALER, IF THEY CAN'T REPAIR OR DISABLE, SENSORS AND AUTO BRAKING THEN I'M GOING TO GET THEM TO BUY IT BACK FROM ME.

NHTSA ODI #11454164

Official recalls

2

21V402000 · Steering:linkages:knuckle:spindle:arm; Suspension:rear:axle:spindle

May 27, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence & remedy

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Additional source detail variants (2)

Suspension:rear:axle:spindle

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Steering:linkages:knuckle:spindle:arm

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

21V170000 · Steering:linkages

Mar 11, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Consequence & remedy

Consequence: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.