Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
310–25K
2225–50K
650–75K
575–100K
5100–150K
0150K+
69 reports with mileage · 38 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports1 fire reports3 injury reports
What owners actually said
107 reports
240 miles · Feb 5, 2017
Steering
I EXPERIENCED INTERMITTENT POWER SYSTEM FAILURES SHORTLY AFTER PURCHASING A NEW 2016 MURANO ON 12/28/16. I FIRST NOTICED THE PROBLEM ON 1/4/17 WHEN I WAS MAKING A RIGHT TURN ONTO A TWO-WAY ROAD. THE POWER SYSTEM FAILED IMMEDIATELY AFTER ENTERING THE TURN AND THE STEERING WHEEL BEGAN TO PULL HARD AGAINST THE DIRECTION OF THE …
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I EXPERIENCED INTERMITTENT POWER SYSTEM FAILURES SHORTLY AFTER PURCHASING A NEW 2016 MURANO ON 12/28/16. I FIRST NOTICED THE PROBLEM ON 1/4/17 WHEN I WAS MAKING A RIGHT TURN ONTO A TWO-WAY ROAD. THE POWER SYSTEM FAILED IMMEDIATELY AFTER ENTERING THE TURN AND THE STEERING WHEEL BEGAN TO PULL HARD AGAINST THE DIRECTION OF THE TURN. THIS CAUSED MY VEHICLE TO OVERSHOOT THE TURN AND I WAS DRIVING IN THE LANE OF OPPOSING TRAFFIC PULLING HARD ON THE WHEEL TO RECOVER. THEN SUDDENLY THE POWER RETURNED AND MY VEHICLE VEERED HARD TO THE RIGHT IN THE ORIGINAL DIRECTION OF THE TURN. THERE WAS NO ONCOMING TRAFFIC SO I WAS ABLE TO AVOID AN ACCIDENT. THE SECOND OCCURRENCE WAS ON 1/5/17 WHEN I WAS BACKING THE VEHICLE OUT OF A PARKING SPACE. THERE WAS ABSOLUTELY NO POWER STEERING SO THE VEHICLE DID NOT TURN AS EXPECTED INTO THE TRAFFIC LANE. I RETURNED THE VEHICLE TO THE ORIGINAL PARKING SPACE AND SHUT OFF THE ENGINE. RESTARTING THE ENGINE CAUSED THE POWER STEERING TO FUNCTION CORRECTLY AGAIN. THE THIRD OCCURRENCE WAS ON 1/6/17 WHILE DRIVING THE VEHICLE TO A NISSAN DEALER FOR REPAIR. AGAIN THE POWER STEERING FAILED MOMENTARILY WHILE MAKING A RIGHT TURN. I WAS DRIVING SLOWER THAN USUAL AND I WAS PREPARED TO ADJUST MY FORCE ON THE WHEEL BECAUSE I WAS AWARE OF THE PROBLEM. THE NISSAN SERVICE DEPARTMENT DIAGNOSED THE PROBLEM AND FOUND THAT THE CONNECTOR E62 TERMINAL 5 WIRE WAS OUT OF POSITION (SEE ATTACHED SERVICE REPORT). SO THE PROBLEM WAS BASICALLY CAUSED BY A MANUFACTURING DEFECT. I WAS VERY FORTUNATE TO HAVE AVOIDED AN ACCIDENT WITH THIS VEHICLE.
NHTSA ODI #10949621
5,000 miles · Jan 31, 2017
Engine
I HAVE OWNED THIS CAR FOR 5.5 MONTHS NOW .IT HAS A RAMDAM PROBLEM WHEN I TRY TO PULL OUT.WHEN I PUSH THE GAS PEDAL DOWN IT MAY OR MAY NOT PULL OUT BUT IF IT HESITATES [FROM 3 TO 20 SECONDS] IT WILL FINALY PULL OUT BUT IF YOU HAVE THE PEDAL PUSHED DOWN IT WILL TAKE OFF REAL FAST WHEN IT GETS READY TO GO.THE PROBLEM IS YOU DO…
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I HAVE OWNED THIS CAR FOR 5.5 MONTHS NOW .IT HAS A RAMDAM PROBLEM WHEN I TRY TO PULL OUT.WHEN I PUSH THE GAS PEDAL DOWN IT MAY OR MAY NOT PULL OUT BUT IF IT HESITATES [FROM 3 TO 20 SECONDS] IT WILL FINALY PULL OUT BUT IF YOU HAVE THE PEDAL PUSHED DOWN IT WILL TAKE OFF REAL FAST WHEN IT GETS READY TO GO.THE PROBLEM IS YOU DO NOT KNOW WHEN IT WILL DESIDE TO TAKE OFF.IT HAS DONE THIS BETWEEN 40 AND 50 TIMES SINCE NEW.I THINK THIS IS SAFTY ISSUE BECAUSE I CAN SEE HOW SOME ONE COULD PULL OUT INTO TRAFFIC OR INTO THE BACK OF SOMEONE IF IT WAS TO TAKE OFF AT THE WRONG TIME.IT HAS MY WIFE AFRAID TO DRIVE IT.I'VE HAD IT TO TWO DEALERS AND THEY SAY THEY CHECK IT AND CAN NOT DUPLACATE WHAT I SAY IT IS DOING SO THEY CAN NOT DO ANYTHING ABOUT IT.MOST OF THE TIME IT DOES THIS WHEN I PULL OUT FROM A STOP WEATHER IN TRAFFIC OR AT A STOP SIGN AND WEATHER THE CAR IS HOT OR COLD.
NHTSA ODI #10948774
10,500 miles · Jan 17, 2017
Air Bags
THE FRONT PASSENGER SIDE AIR BAG SENSOR IS FAULTY. WHEN MY 67 LB DAUGHTER SITS IN THE FRONT SEAT, THE AIR BAG LIGHT TURNS OFF INDICATING THAT THE AIRBAG IS ACTIVE. I BROUGHT THE VEHICLE IN TO THE DEALER AND THEY "UPDATED AND RE-CALIBRATED" THE SENSOR, BUT I AM STILL HAVING THE SAME ISSUE. I WAS GIVEN ANOTHER MURANO AS A LOANER V…
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THE FRONT PASSENGER SIDE AIR BAG SENSOR IS FAULTY. WHEN MY 67 LB DAUGHTER SITS IN THE FRONT SEAT, THE AIR BAG LIGHT TURNS OFF INDICATING THAT THE AIRBAG IS ACTIVE. I BROUGHT THE VEHICLE IN TO THE DEALER AND THEY "UPDATED AND RE-CALIBRATED" THE SENSOR, BUT I AM STILL HAVING THE SAME ISSUE. I WAS GIVEN ANOTHER MURANO AS A LOANER VEHICLE WHILE THEY REPAIRED MINE AND WHEN MY DAUGHTER SAT IN THE FRONT SEAT OF THE LOANER VEHICLE, THE AIR BAG INDICATOR TURNED OFF AS WELL, INDICATING THAT THE AIR BAG WAS ACTIVE, WHICH IS TELLING ME THAT THIS IS NOT ISOLATED TO MY VEHICLE. I NEED TO GET THIS ISSUE RESOLVED AND NOT SURE WHERE TO TURN, SO I'M FILING A REPORT HERE. *TR
NHTSA ODI #10945718
3,890 miles · Dec 24, 2016
Service Brakes
RECEIVED THE FOLLOW UP OWNER NOTIFICATION NHTSA RECALL 16V-636 (ANTILOCK BRAKE SYSTEM ) WENT TO THE DEALER ON 1219-16 TO ASK FOR A TIME WHEN THEY COULD CHECK MY CAR. THE DEALER SAID THERE WAS NOTHING THEY COULD DO UNLESS MY CHECK ENGINE LIGHT WAS ON. DEALER IS SANDY SANSING NISSAN 5705 PENSACOLA BLVD. PENSACOLA FL. THE NOTIFICA…
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RECEIVED THE FOLLOW UP OWNER NOTIFICATION NHTSA RECALL 16V-636 (ANTILOCK BRAKE SYSTEM ) WENT TO THE DEALER ON 1219-16 TO ASK FOR A TIME WHEN THEY COULD CHECK MY CAR. THE DEALER SAID THERE WAS NOTHING THEY COULD DO UNLESS MY CHECK ENGINE LIGHT WAS ON. DEALER IS SANDY SANSING NISSAN 5705 PENSACOLA BLVD. PENSACOLA FL. THE NOTIFICATION I HAVE CLEARLY STATES THAT THEY WILL INSPECT THE SERIAL NO. ON THE ABS ACTUATOR TO SEE IF IT IS AFFECTED.HOW CAN I GET THIS DONE/
NHTSA ODI #10937331
1,000 miles · Dec 6, 2016
Structure
WHEN I AM DRIVING AT ABOUT NOON, WHEN THE SUN IS DIRECTLY OVERHEAD, THERE IS A TERRIBLE, BLINDING GLARE PRODUCED BY THE "RIDGE" ON THE HOOD NEAR THE WINDSHIELD. THERE IS NO WAY TO AVOID THIS AND IT IS ALMOST IMPOSSIBLE TO CONTINUE DRIVING SINCE THE GLARE IS SO SEVERE. THIS IS OBVIOUSLY A DESIGN FLAW THAT NEEDS TO BE CORRECTED B…
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WHEN I AM DRIVING AT ABOUT NOON, WHEN THE SUN IS DIRECTLY OVERHEAD, THERE IS A TERRIBLE, BLINDING GLARE PRODUCED BY THE "RIDGE" ON THE HOOD NEAR THE WINDSHIELD. THERE IS NO WAY TO AVOID THIS AND IT IS ALMOST IMPOSSIBLE TO CONTINUE DRIVING SINCE THE GLARE IS SO SEVERE. THIS IS OBVIOUSLY A DESIGN FLAW THAT NEEDS TO BE CORRECTED BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10930171
600 miles · Nov 3, 2016
StructureVisibility
MOON ROOF EXPLODED/SHATTERED WHILE DRIVING ON HIGHWAY. WE DROVE IT IMMEDIATELY TO THE DEALERSHIP WE PURCHASED IT FROM 12 DAYS EARLIER. SOUNDED LIKE A GUN GOING OFF IN MY EAR. VERY DANGEROUS EVENT TO TAKE PLACE WHILE DRIVING. THE MOON ROOF THEN STARTED FALLING INTO THE VEHICLE IMMEDIATELY. *TR
NHTSA ODI #10924150
1,200 miles · Oct 11, 2016
Service Brakes
STARTED VEHICLE UP IN THE MORNING AND WAS BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE STREET TO COME TO A STOP AND PUT MY CAR INTO DRIVE, MY BRAKES DID NOT RESPOND AND I ALMOST HIT A PILLAR OUTSIDE OF MY DRIVEWAY. I HAD TO IMMEDIATELY PLACE MY CAR INTO DRIVE AND IMMEDIATELY I TO PARK TO AVOID A COLLISION. MY BRAKE PEDAL SANK …
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STARTED VEHICLE UP IN THE MORNING AND WAS BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE STREET TO COME TO A STOP AND PUT MY CAR INTO DRIVE, MY BRAKES DID NOT RESPOND AND I ALMOST HIT A PILLAR OUTSIDE OF MY DRIVEWAY. I HAD TO IMMEDIATELY PLACE MY CAR INTO DRIVE AND IMMEDIATELY I TO PARK TO AVOID A COLLISION. MY BRAKE PEDAL SANK TO THE BOTTOM AND THE BRAKE LIGHT ON THE DASHBOARD LIT UP. BRAKES FAILED AND I'M HAVING VEHICLE TOWED TO MY NISSAN DEALER.
NHTSA ODI #10915245
500 miles · Oct 6, 2016
Seat BeltsVisibility
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE CONTACT WAS UNABLE TO PUT ON AND FASTEN THE SEAT BELT. ALL OF THE SEAT BELTS FAILED TO EXTEND OUT ENOUGH TO FASTEN. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SEE PASSING VEHICLES THROUGH THE SIDE MIRRORS. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTU…
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TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE CONTACT WAS UNABLE TO PUT ON AND FASTEN THE SEAT BELT. ALL OF THE SEAT BELTS FAILED TO EXTEND OUT ENOUGH TO FASTEN. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SEE PASSING VEHICLES THROUGH THE SIDE MIRRORS. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO DEFECTS. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
NHTSA ODI #10914232
Mileage unknown · Sep 26, 2016
Service Brakes
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE IS…
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TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10909617
50 miles · Aug 6, 2016
Electronic Stability Control (esc)Power TrainUnknown Or Other
NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET IN…
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NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY LEAVING FOR WORK. THE SAME PROBLEM HAS HAPPENED MAKING A LEFT TURN ACROSS TRAFFIC IF A POT HOLE IS PRESENT AND I HAVE THE SAME PROBLEM COMING OUT OF STORES OR SHOPPING CENTERS DUE TO CURB CUTS. THE CAR JUST WILL NOT ACCELERATE AND TAKES OVER 16 SECONDS TO ACCELERATE FROM 0-60 MPH LEAVING ME WITH MANY CARS COMING DOWN ON MY BACK AT 55 MPH WHICH IS VERY SCARY AND PLACES ME IN DANGER ALMOST EVERY DAY. MAKING LEFTS AT LARGE INTERSECTIONS CAN ALSO BE VERY SCARY, BECAUSE I NEVER KNOW IF I WILL BE T-BONED IF THERE IS IRREGULARITY IN THE INTERSECTION. THE PROBLEM OCCURS FROM A DEAD STOP WITH THE ENGINE HOT OR COLD. I DID A TEST DRIVE WITH A NISSAN TECHNICIAN AND HE WAS ABLE TO SEE THE PROBLEM FIRST HAND, BUT SAYS THAT THE CAR IS SUPPOSED TO DO THAT DUE TO THE TRACTION CONTROL SYSTEM. WE THEN TURNED THE SYSTEM OFF AND THE SAME PROBLEM HAPPENED AGAIN. THIS IS A VERY SCARY DEFECT THAT PUTS MY LIFE IN DANGER ALMOST EVERY DAY. I HAVE LIVED IN THE SAME DEVELOPMENT FOR 15 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR THAT I OWNED, IF THIS DEFECT IS INHERENT IN THIS VEHICLE, THE CAR SHOULD BE RECALLED. NISSAN HAS PRETTY MUCH WASHED THEIR HANDS OF THE SITUATION AND I DON'T KNOW WHERE TO TURN. THANK YOU
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence & remedy
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence & remedy
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Consequence & remedy
Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.
Consequence & remedy
Consequence: Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2016 Nissan Murano Problems, Complaints & Recalls | Skip That Year