NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
203 reports60,000 miles · Sep 5, 2019
Service BrakesUnknown Or Other
MY NISSAN MURANO HAS AN AUTOMATIC EMERGENCY BRAKING (AEB) SAFETY FEATURE. ABOUT A WEEK AGO, I WAS PULLING OUT OF THE GARAGE AT WORK. A CAR IN THE LANE TO MY RIGHT AND A LITTLE AHEAD OF ME, BUT NOT IN FRONT OF ME. I SLOWED AS I APPROACHED A SPEED BUMP. SPEED AT THIS TIME WAS LESS THAN 10MPH - ABOUT 5 MPH. ONCE SLOWED, TO GET OVER…
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MY NISSAN MURANO HAS AN AUTOMATIC EMERGENCY BRAKING (AEB) SAFETY FEATURE. ABOUT A WEEK AGO, I WAS PULLING OUT OF THE GARAGE AT WORK. A CAR IN THE LANE TO MY RIGHT AND A LITTLE AHEAD OF ME, BUT NOT IN FRONT OF ME. I SLOWED AS I APPROACHED A SPEED BUMP. SPEED AT THIS TIME WAS LESS THAN 10MPH - ABOUT 5 MPH. ONCE SLOWED, TO GET OVER THE SPEED BUMP, I NEEDED TO PRESS ON THE GAS. THE AEB SYSTEM BEEPED QUICKLY AND LOUDLY. THE AEB SYMBOL FLASHED ON MY DASHBOARD. THEN, SUDDENLY AND ABRUPTLY, THE CAR STOP. THE AEB SYSTEM STOPPED THE CAR. AS IT DID, I LOOKED UP. THE OTHER CAR IN THE LANE NEXT TO ME HAD MANAGED TO GO OVER THE SPEED BUMPS WELL BEFORE ME AND WAS NEVER COMING INTO MY LANE. THE ONLY OTHER THING NEAR ME WAS THE SPEED BUMP SIGN THAT STRADDLED THE MEDIAN TO THE LEFT. BUT AGAIN, IT WAS NOT IN MY LANE. I WAS NOT IN ANY DANGER OF HITTING ANYTHING. THANKFULLY, THE CAR BEHIND ME WAS ABOUT 20 FEET AWAY OR IT WOULD HAVE REAR-ENDED ME. I WAS SCARED AND CONFUSED, BUT HAD TO KEEP GOING TO NOT BLOCK THE EXIT LANES. AFTER THAT INCIDENT, I NOTICED THAT THE AEB LIGHT ON MY DASH WOULD FLASH, SOMETIMES BRIEFLY, AGAIN, WHEN I WAS NOT IN ANY DANGER. IN ONE INSTANCES, I PULLED INTO A LANE AS I EXITED A GAS STATION BEHIND A CAR WAITING AT A RED LIGHT. THERE WAS A CAR IN FRONT OF ME SO I APPROACHED SLOWLY TO GET IN LINE AT THE LIGHT. THE LIGHT TURNED GREEN. AND AS I PRESSED THE GAS TO BEGIN TO ACCELERATE, THE AEB LIGHT FLASHED. THIS TIME, THE CARS BEHIND ME WERE CLOSER AND STARTING TO PICK UP SPEED. THE CAR DID NOT STOP, THANKFULLY. BUT THESE SITUATIONS CONTINUED AND OCCURRED AT LEAST ONCE A DAY. I CALLED THE DEALER TO ASK ABOUT RECALLS. THE SERVICE TECH DID NOT ACKNOWLEDGE ANY RECALLS AND OFFERED TO TEST IT FOR $145. THIS IS A SAFETY ISSUE CAUSED BY NISSAN. WE PAID EXTRA FOR THIS FEATURE AND NOW I CAN'T TRUST IT AND WORRY IT IS FAULTY.
NHTSA ODI #11253532
47,000 miles · Aug 27, 2019
Power Train
CVT TRANSMISSION IS A CLASSIC NISSAN FAILURE. I HAVE TAKEN THE CAR MULTIPLE TIMES TO MY LOCAL NISSAN DEALER. 1ST TIME, THEY REPLACED A FAULTY VALVE BODY, 2ND TIME THEY REPROGRAMMED THE SOFTWARE, 3RD TIME THEY DID A VIBRATION SOFTWARE UPDATE. STILL SHUDDERS IN LOWER GEARS, STILL HAS A VIBRATION WHILE IDLE, BUT THEY CLAIM THAT THE…
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CVT TRANSMISSION IS A CLASSIC NISSAN FAILURE. I HAVE TAKEN THE CAR MULTIPLE TIMES TO MY LOCAL NISSAN DEALER. 1ST TIME, THEY REPLACED A FAULTY VALVE BODY, 2ND TIME THEY REPROGRAMMED THE SOFTWARE, 3RD TIME THEY DID A VIBRATION SOFTWARE UPDATE. STILL SHUDDERS IN LOWER GEARS, STILL HAS A VIBRATION WHILE IDLE, BUT THEY CLAIM THAT THEIR TECHNICIANS "CAN'T FEEL IT" OR THAT THEY "CAN'T GET THE CAR TO DUPLICATE". RIDICULOUS. THEY KNOW THE TRANSMISSION IS FAULTY AND THEY DON'T WANT TO FOOT THE BILL.
NHTSA ODI #11246714
17,500 miles · Jul 2, 2019
Electrical System
I HAVE HAD SEVERAL "ELECTRICAL" PROBLEMS WITH THIS VECHICLE- I PURCHASED IT FEB. 2016. IN JULY 2018- MY XM RADIO STOPPED WORKING. MADE 12 TRIPS TO NISSAN-THEY FINALLY REPLACED IT IN DEC. 2018!! NOW JUNE 2019 MY BACK UP CAMERA STOPPED WORKING AND THE DASH BOARD DOESN'T SHOW THE COMPASS AND THEN THE CONTROLS ON MY STEERING WHE…
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I HAVE HAD SEVERAL "ELECTRICAL" PROBLEMS WITH THIS VECHICLE- I PURCHASED IT FEB. 2016. IN JULY 2018- MY XM RADIO STOPPED WORKING. MADE 12 TRIPS TO NISSAN-THEY FINALLY REPLACED IT IN DEC. 2018!! NOW JUNE 2019 MY BACK UP CAMERA STOPPED WORKING AND THE DASH BOARD DOESN'T SHOW THE COMPASS AND THEN THE CONTROLS ON MY STEERING WHEELS DOESN'T WORK WHEN I'M DRIVING. UGH! THIS IS RIDICULOUS CAR ONLY HAS 17,000 MILES I SHOULD NOT BE HAVING SO MANY ELECTRICAL PROBLEMS I'M ACTUALLY CONCERNED ABOUT MY SAFETY. DEALING WITH NISSAN IS ALSO HORRIBLE- NOW I HAVE NISSAN CORP INVOLVED AS I JUST FOUND OUT MY "BASIC WARRANTY" IS EXPIRED (NEWS TO ME?) AND THEY EXPECT ME TO PAY FOR REPAIRS/REPLACEMENT NOT FAIR!! I BEEN THROUGH HELL WITH THIS CAR- THIS IS ONLY A SMALL PART OF WHAT I'VE BEEN THROUGH BUT NOW THIS IS MY NEW ISSUE. DOES IT EVER STOP WITH THIS VEHICLE???? NEVER, EVER BUY A NISSAN. CAN YOU HELP??
NHTSA ODI #11229060
90,625 miles · Jun 21, 2019
EngineUnknown Or Other
SLUGGISH ACCELERATION AND SHUDDERING AT SPEEDS BELOW 35 MPH. I AM NOT SURE WHAT IS CAUSING IT BUT IT ALMOST ACTS LIKE IT COULD DIE. I RELEASE MY FOOT FROM THE GAS PEDAL AND THEN PUSH IT AGAIN TO GET THE HESITATION TO STOP AND CONTINUE DRIVING. THIS HAS HAPPENED MORE THAN 4 TIMES SINCE I BOUGHT THE VEHICLE IN APRIL 2019.
NHTSA ODI #11221736
30,000 miles · Jun 11, 2019
Fuel/propulsion System
TWO DANGEROUS ISSUES. FIRST IS WHEN I AM WAITING TO PULL INTO TRAFFIC AND HAVE TO GIVE IT A FAST START. THE CAR TOTALLY FAILS AS I DO THIS. I MOVE ABOUT 5 FEET AND THE CAR DOES NOTHING, LEAVING ME HANGING OUT WITH TRAFFIC APPROACHING. EVENTUALLY, AFTER PUSHING THE GAS PEDAL, IT RESPONDS. THE SECOND ISSUE HAPPENED RECENTLY. …
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TWO DANGEROUS ISSUES. FIRST IS WHEN I AM WAITING TO PULL INTO TRAFFIC AND HAVE TO GIVE IT A FAST START. THE CAR TOTALLY FAILS AS I DO THIS. I MOVE ABOUT 5 FEET AND THE CAR DOES NOTHING, LEAVING ME HANGING OUT WITH TRAFFIC APPROACHING. EVENTUALLY, AFTER PUSHING THE GAS PEDAL, IT RESPONDS. THE SECOND ISSUE HAPPENED RECENTLY. THE CAR WOULD NOT DRIVE MORE THAN 30 MPH. I WAS DRIVING DOWN A TYPICAL RURAL ROAD AND THE CAR JUST GAVE UP, ALLOWING ME TO GO 30 MPH AT THE MOST. EVENTUALLY COOPERATED AFTER I STOPPED. BOTH PROBLEMS ARE VERY DANGEROUS.
NHTSA ODI #11219162
42,000 miles · May 23, 2019
Service BrakesUnknown Or OtherVehicle Speed Control
MY BARELY 3 YEAR OLD VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI COLLUSION SYSTEM WAS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION .THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 15 OR 20 MINUTES DRIVING . I TOOK THE CAR TO …
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MY BARELY 3 YEAR OLD VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI COLLUSION SYSTEM WAS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION .THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 15 OR 20 MINUTES DRIVING . I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT BOTH REPS AT THE DESK TOLD ME THE PROBLEM WAS A RECALL ON THE LESS EXPENSIVE MORE COMMON ROGUE MODEL BUT NOT ON THE MURANO WHICH USED THE VERY SAME COMPONENTS AND ALSO TOLD ME IT WAS VERY EXPENSIVE TO FIX .I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . WHY ARE THEY FIXING ONE MODEL BUT NOT THE SAME DEFECT ON THE MURANO .THIS IS A DRIVING SAFETY FEATURE I CONSIDERED ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION . THE MANUFACTURER IS WELL AWARE OF THE ISSUE AND INSISTS I PAY TO DIAGNOSIS AND AT THIS POINT PAY A VERY LARGE REPAIR BILL TO REPAIR ,,,,UNACCEPTABLE !
NHTSA ODI #11209456
36,782 miles · May 17, 2019
Unknown Or Other
ANTI COLLISION LIGHT FALSELY ILLUMINATES OFTEN, INDICATING IMPENDING COLLISION. NISSAN HAS MANY REPORTS OF THIS PROBLEM, BUT NEEDS TO RECALL. WIFE IS AFRAID TO DRIVE THE VEHICLE. THIS MAINLY CITY DRIVING. DEALER (LAMB NISSAN, PRESCOTT, AZ) SAYS IT WILL COST $1600 TO REPLACE FORWARD RADAR SENSOR. ONLY 36782 MILEAGE. IT IS PO…
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ANTI COLLISION LIGHT FALSELY ILLUMINATES OFTEN, INDICATING IMPENDING COLLISION. NISSAN HAS MANY REPORTS OF THIS PROBLEM, BUT NEEDS TO RECALL. WIFE IS AFRAID TO DRIVE THE VEHICLE. THIS MAINLY CITY DRIVING. DEALER (LAMB NISSAN, PRESCOTT, AZ) SAYS IT WILL COST $1600 TO REPLACE FORWARD RADAR SENSOR. ONLY 36782 MILEAGE. IT IS POSSIBLE THE CAR WILL SLAM TO A STOP FOR NO REASON, AS HAS HAPPENED TO OTHERS.
NHTSA ODI #11208275
68,300 miles · Apr 4, 2019
Electrical System
WIFE WAS RETURNING HOME FROM WORK AT 2330 HOURS AND SMELLED PLASTIC BURNING. SUV IS EQUIPPED WITH CLIMATE CONTROLLED HEATED/COOLED SEATS. THE CONTROL KNOB FOR THE DRIVER SEAT NO LONGER LIGHTS UP. SEAT INOPERABLE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION. TECHNICIAN STATED " LEFT FRONT CLIMATE CONTROL UNIT HAS MELTED …
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WIFE WAS RETURNING HOME FROM WORK AT 2330 HOURS AND SMELLED PLASTIC BURNING. SUV IS EQUIPPED WITH CLIMATE CONTROLLED HEATED/COOLED SEATS. THE CONTROL KNOB FOR THE DRIVER SEAT NO LONGER LIGHTS UP. SEAT INOPERABLE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION. TECHNICIAN STATED " LEFT FRONT CLIMATE CONTROL UNIT HAS MELTED TERMINALS AND HARNESS CONNECTOR". THIS ACTION NEVER BLEW A FUSE? TECHNICIAN COULD NOT EXPLAIN HOW THIS HAPPENED. CONTACTED NISSAN ON 25 MARCH AN 1 APRIL, 2019. NOT CONCERNED ABOUT IT? THIS COULD HAVE POTENTIALLY RESULTED IN AN ELECTRICAL SHORT/FIRE.
NHTSA ODI #11193824
38,000 miles · Mar 6, 2019
Visibility
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING SOUND. GLASS SHATTERED, BUT THE CONTACT WAS NOT INJURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULF COAST NISSAN (3000 NORTH HWY 288, ANGLETON, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING SOUND. GLASS SHATTERED, BUT THE CONTACT WAS NOT INJURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULF COAST NISSAN (3000 NORTH HWY 288, ANGLETON, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #11184601
40,000 miles · Feb 20, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. ALSO, THE CHECK ENGINE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN SERRAMONTE (LOCATED AT 1500 A COLLINS AVE, COLMA, CA 94014, (650) 550-7200) WHERE IT WAS D…
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TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. ALSO, THE CHECK ENGINE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN SERRAMONTE (LOCATED AT 1500 A COLLINS AVE, COLMA, CA 94014, (650) 550-7200) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT CALLED NISSAN SERRAMONTE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #11181357
Official recalls
5Nov 8, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence & remedy
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Sep 7, 2018
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence & remedy
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Sep 2, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Consequence & remedy
Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Jun 10, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Murano vehicles manufactured December 4, 2014, to March 17, 2015. These vehicles are equipped with Anti-Lock Braking System (ABS) actuators which may have contamination in the solenoid valves, potentially affecting the valves' ability to completely close and allow a build up of hydraulic brake pressure, or fully open and allow the hydraulic brake pressure to completely drop.
Consequence & remedy
Consequence: Under some driving conditions, when the ABS is activated, the malfunctioning ABS actuator could cause a loss of vehicle stability, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on August 13, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗