2015 Nissan Murano

MY NISSAN MURANO HAS AN AUTOMATIC EMERGENCY BRAKING (AEB) SAFETY FEATURE. ABOUT A WEEK AGO, I WAS PULLING OUT OF THE GARAGE AT WORK. A CAR IN THE LANE TO MY RIGHT AND A LITTLE AHEAD OF ME, BUT NOT IN FRONT OF ME. I SLOWED AS I APPROACHED A SPEED BUMP. SPEED AT THIS TIME WAS LESS THAN 10MPH - ABOUT 5 MPH. ONCE SLOWED, TO GET OVER THE SPEED BUMP, I NEEDED TO PRESS ON THE GAS. THE AEB SYSTEM BEEPED QUICKLY AND LOUDLY. THE AEB SYMBOL FLASHED ON MY DASHBOARD. THEN, SUDDENLY AND ABRUPTLY, THE CAR STOP. THE AEB SYSTEM STOPPED THE CAR. AS IT DID, I LOOKED UP. THE OTHER CAR IN THE LANE NEXT TO ME HAD MANAGED TO GO OVER THE SPEED BUMPS WELL BEFORE ME AND WAS NEVER COMING INTO MY LANE. THE ONLY OTHER THING NEAR ME WAS THE SPEED BUMP SIGN THAT STRADDLED THE MEDIAN TO THE LEFT. BUT AGAIN, IT WAS NOT IN MY LANE. I WAS NOT IN ANY DANGER OF HITTING ANYTHING. THANKFULLY, THE CAR BEHIND ME WAS ABOUT 20 FEET AWAY OR IT WOULD HAVE REAR-ENDED ME. I WAS SCARED AND CONFUSED, BUT HAD TO KEEP GOING TO NOT BLOCK THE EXIT LANES. AFTER THAT INCIDENT, I NOTICED THAT THE AEB LIGHT ON MY DASH WOULD FLASH, SOMETIMES BRIEFLY, AGAIN, WHEN I WAS NOT IN ANY DANGER. IN ONE INSTANCES, I PULLED INTO A LANE AS I EXITED A GAS STATION BEHIND A CAR WAITING AT A RED LIGHT. THERE WAS A CAR IN FRONT OF ME SO I APPROACHED SLOWLY TO GET IN LINE AT THE LIGHT. THE LIGHT TURNED GREEN. AND AS I PRESSED THE GAS TO BEGIN TO ACCELERATE, THE AEB LIGHT FLASHED. THIS TIME, THE CARS BEHIND ME WERE CLOSER AND STARTING TO PICK UP SPEED. THE CAR DID NOT STOP, THANKFULLY. BUT THESE SITUATIONS CONTINUED AND OCCURRED AT LEAST ONCE A DAY. I CALLED THE DEALER TO ASK ABOUT RECALLS. THE SERVICE TECH DID NOT ACKNOWLEDGE ANY RECALLS AND OFFERED TO TEST IT FOR $145. THIS IS A SAFETY ISSUE CAUSED BY NISSAN. WE PAID EXTRA FOR THIS FEATURE AND NOW I CAN'T TRUST IT AND WORRY IT IS FAULTY.

MY BARELY 3 YEAR OLD VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI COLLUSION SYSTEM WAS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION .THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 15 OR 20 MINUTES DRIVING . I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT BOTH REPS AT THE DESK TOLD ME THE PROBLEM WAS A RECALL ON THE LESS EXPENSIVE MORE COMMON ROGUE MODEL BUT NOT ON THE MURANO WHICH USED THE VERY SAME COMPONENTS AND ALSO TOLD ME IT WAS VERY EXPENSIVE TO FIX .I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . WHY ARE THEY FIXING ONE MODEL BUT NOT THE SAME DEFECT ON THE MURANO .THIS IS A DRIVING SAFETY FEATURE I CONSIDERED ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION . THE MANUFACTURER IS WELL AWARE OF THE ISSUE AND INSISTS I PAY TO DIAGNOSIS AND AT THIS POINT PAY A VERY LARGE REPAIR BILL TO REPAIR ,,,,UNACCEPTABLE !

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK VIOLENTLY, AN ABNORMAL VIBRATION WAS FELT, AND THE BRAKING WAS UNSTABLE. THE FAILURES OCCURRED WITH NO WARNING. THE DEALER (GRANITE NISSAN, 2626 E MALL DR, RAPID CITY, SD 57701, (605) 342-3400) TEST DROVE THE VEHICLE AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE FAILURES RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND SUGGESTED TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

PURCHASED THE MURANO 5/15/2018. ALMOST IMMEDIATELY NOTICED A PROBLEM WITH BRAKING/ACCELERATION. THE PROBLEM OCCURS WHEN I START TO APPLY MY BRAKES TO SLOW DOWN THE ENGINE SEEMS TO REV UP CAUSING THE VEHICLE TO ACCELERATE FORWARD. THIS REQUIRES A NEED FOR ME TO SLAM ON THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP AND GET IT BACK UNDER CONTROL. THE STRANGE THING IS THAT THIS OCCURS ONLY ABOUT 1/3 OF THE TIME. HOWEVER I FEEL THIS CREATES A MAJOR SAFETY HAZARD TO ME AND OTHERS AROUND ME ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO MY LOCAL NISSAN DEALER ON ON 2 OCCASIONS TO HAVE THEM CHECK THIS OUT. UNFORTUNATELY THEY SAY NOTHING IS WRONG BUT THE MECHANIC SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT BEFORE WITH OTHER VEHICLES. HE ALSO SAYS THERE ARE NO RECALLS FOR THAT ISSUE.

MY CAR THAT HAD LESS THAN 60,000 MILES ON IT HAS HAD TO HAVE THE ANTILOCK BRAKE SYSTEM REPLACED, THE TRANSMISSION REPLACED, THE LEATHER SEATS HAVE TEARS ON BOTH SIDES OF THE REAR SEAT, THE WINDSHIELD HAS OVER A DOZEN CHIPS IN IT AND MOST RECENTLY, WHEN DRIVING, MY GAS GAUGE WENT TO EMPTY ALTHOUGH I HAD JUST FILLED IT UP LESS THAN 16 HOURS EARLIER AND HAD NOT DONE ANY DRIVING. I PULLED OVER ON THE SIDE OF THE HIGHWAY, TURNED MY CAR OFF AND BACK ON AND THE GAUGE RESET ITSELF. MY CAR IS NOW OUT OF WARRANTY AND I'M WAITING FOR THE NEXT MAJOR THING TO HAPPEN.

I TOOK MY MURANO TO HAVE THE RECALL REPAIRED. NISSAN WOULD NOT GIVE ME THE CAR BACK DUE TO SAFETY CONCERNS. THEY GAVE ME A STRIPPED DOWN CAR NOT EQUAL TO MINE. THEY SAID IT TAKES FIVE DAYS TO GET THE PART FROM NEW YORK. THAT IS A JOKE. THEY SHOULD BE FORCED TO EXPIDITE THEY PART SO I CAN HAVE MY CAR BACK! THEY ARE TOO CHEAP TO PAY FOR OVERNIGHT SHIPPING. I WANTED THEM TO GIVE ME A CAR LIKE MINE, THEY SAID IT IS UP TO THE DEALER. I REMINDED THEM THAT THEY RECALLED THE CAR THAT IS DEFECTIVE NOT THE DEALER. THEY GET AWAY WITH STICKING IT TO THE CUSTOMER, THEY DO NOT CARE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.