2014 Nissan Murano

The contact owns a 2014 Nissan Murano. The contact stated that the vehicle had been taken to the dealer for an unknown service brakes repair. The contact stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal was depressed and felt spongy with the brake pedal traveling to floorboard. There was no warning light illuminated. The contact stated the brakes operated better before the repair. The dealer was made aware of the failure and had informed the contact that a tow truck would be sent out for assistance however, no tow service arrived to help. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.

I have copied a previous complaint, since I have had the same experience. "MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 (AUG, 2022) AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 (IN SEPTEMBER, 2022) AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 ($3000) TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED.

Had to break hard to avoid debris in the road. The car then started “shuttering”. When I tried to accelerate, car would barely go. The engine was running fine after this but when I placed it in gear, car wouldn’t go and rolled backwards while in oncoming traffic. Engine light did come on. Car was towed to a transmission repair shop.

My driver side sun visor has failed. It will not stay up in the home position nor will it stay against the windshield. It has simply flopped down and is blocking my view through the windshield. The only way I can operate my Murano is to move the visor to the left against the window of the driver's door. From the research I have done I have gleaned that this is an intrinsic design flaw common on all Murano and Rouge vehicles. And replacing it with an OEM sun visor at the dealership will not remedy the problem since the one they install will also fail eventually. Nissan has turned a deaf ear and blind eye to this critical safety hazard that obstructs the driver's forward view. There should be a recall on these visors. But don't hold your breath waiting for that to happen. I, for one, am NOT going to shell out the $400 that the dealership wants for the replacement visor...nor am I going to pay $150 an hour shop labor to have it installed. People be aware that there are NON-OEM replacement visors available on eBay and Amazon in the $50 price range and if you look on YouTube there are videos showing how to simply and easily install the new visor yourself with little more than a flathead screwdriver and a phillips head screw driver. Best of luck to everyone!