Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
625–50K
1450–75K
1075–100K
11100–150K
2150K+
54 reports with mileage · 20 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
What owners actually said
74 reports
76,800 miles · Dec 16, 2019
Electrical System
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY…
Read full complaint
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.
NHTSA ODI #11289363
79,000 miles · Nov 12, 2019
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE F…
Read full complaint
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
NHTSA ODI #11279509
1,300 miles · Nov 6, 2019
Air Bags
MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.
NHTSA ODI #11278551
120,000 miles · Oct 7, 2019
Visibility
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINE…
Read full complaint
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #11266842
60,000 miles · Sep 17, 2019
Unknown Or Other
THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.
NHTSA ODI #11256275
Mileage unknown · Jul 5, 2019
Unknown Or Other
DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW
NHTSA ODI #11229643
Mileage unknown · Jul 5, 2019
Unknown Or Other
DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.
NHTSA ODI #11229642
48,000 miles · Jun 24, 2019
Electrical System
WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD
NHTSA ODI #11222327
100,000 miles · Jun 18, 2019
Visibility/wiper
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11220854
92,000 miles · May 11, 2019
Electrical System
ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Consequence & remedy
Consequence: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.
Remedy: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Nissan Murano Problems, Complaints & Recalls | Skip That Year
Illustration